Inventory Support Coordinator (Calgary South)
Top Benefits
About the role
Who we are:
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position:
Join Trail Appliances as an Inventory Support Coordinator and play a key role in ensuring seamless order fulfillment and exceptional customer service. In this detail-oriented role, you will support Sales Consultants by managing sales order releases, resolving discrepancies, and troubleshooting inventory issues. Your accuracy and problem-solving skills will help maintain smooth operations and uphold our commitment to expert advice, competitive pricing, and unparalleled customer service.
What we offer:
We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:
- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts
What you’ll be doing:
- Ensure accurate and timely release of sales orders, verifying completeness and resolving discrepancies.
- Support Sales Consultants by troubleshooting order issues, managing documentation, and communicating order statuses.
- Investigate and resolve serial number discrepancies, maintaining accurate records and updating system data.
- Analyze and correct issues related to previously sold items, coordinating with sales, warehouse, and customer service teams.
- Maintain organized, audit-ready documentation for sales orders, serial numbers, and inventory corrections.
What you need to be successful:
- 1-3 years of experience in administrative, inventory control, or sales support roles.
- Strong attention to detail with accuracy in data entry, document verification, and issue resolution.
- Ability to manage filing systems and prioritize tasks in a fast-paced environment.
- Proficiency in Excel, Word, Outlook, and inventory systems.
- Strong communication and collaboration skills across multiple departments.
Availability:
This is a full-time position and will require you to be available:
Monday to Friday from 7:00am to 4:00pm
We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
About Trail Appliances BC
At Trail Appliances, we make everyday life better.
Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.
In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.
Our three divisions:
- Retail Sales
- Builder Division (Single Family, Multi-Family, and Apartment Replacement)
- Designer Sales
Join our team of Trailblazers -> https://www.trailappliances.com/careers
Inventory Support Coordinator (Calgary South)
Top Benefits
About the role
Who we are:
At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader.
The position:
Join Trail Appliances as an Inventory Support Coordinator and play a key role in ensuring seamless order fulfillment and exceptional customer service. In this detail-oriented role, you will support Sales Consultants by managing sales order releases, resolving discrepancies, and troubleshooting inventory issues. Your accuracy and problem-solving skills will help maintain smooth operations and uphold our commitment to expert advice, competitive pricing, and unparalleled customer service.
What we offer:
We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide:
- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts
What you’ll be doing:
- Ensure accurate and timely release of sales orders, verifying completeness and resolving discrepancies.
- Support Sales Consultants by troubleshooting order issues, managing documentation, and communicating order statuses.
- Investigate and resolve serial number discrepancies, maintaining accurate records and updating system data.
- Analyze and correct issues related to previously sold items, coordinating with sales, warehouse, and customer service teams.
- Maintain organized, audit-ready documentation for sales orders, serial numbers, and inventory corrections.
What you need to be successful:
- 1-3 years of experience in administrative, inventory control, or sales support roles.
- Strong attention to detail with accuracy in data entry, document verification, and issue resolution.
- Ability to manage filing systems and prioritize tasks in a fast-paced environment.
- Proficiency in Excel, Word, Outlook, and inventory systems.
- Strong communication and collaboration skills across multiple departments.
Availability:
This is a full-time position and will require you to be available:
Monday to Friday from 7:00am to 4:00pm
We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.
About Trail Appliances BC
At Trail Appliances, we make everyday life better.
Whether that’s finding the perfect washer-dryer combo to meet the needs (and laundry piles) of your growing family or collaborating with interior designers and developers to design dream kitchens, we help inspire possibilities to create special moments at home. With 50+ years in the home appliance industry, our family have handpicked over 55 of the best brands from around the world to satisfy your inner technie, your inner designer, and your not-so-inner accountant. Think of your favorite appliance brand. We’ve got it and over 50 others to compare it to. As a family business, we can do things big chains can’t. Like having showrooms full of thousands of appliances. Or training a team of experts so buying appliances is as easy as using them.
In fact, we have three divisions of appliance experts who are eagerly supported by in-house delivery teams, customer support specialists, and appliance technicians.
Our three divisions:
- Retail Sales
- Builder Division (Single Family, Multi-Family, and Apartment Replacement)
- Designer Sales
Join our team of Trailblazers -> https://www.trailappliances.com/careers