Competition Number: REQ 7242

**TITLE:**Senior Manager, Counselling and Student Well-Being

**DIVISION:**Student Wellbeing & Support

**SALARY:**Payband 12, $116,500 to $137,043 annually

HOURS PER WEEK: 37.5

**LOCATION:**All Campuses

**WORK MODALITY:**Hybrid

**STATUS:**Full Time Admin

VACANCY: Replacement

**EFFECTIVE DATE:**Immediately

**CLOSING DATE:**Open until filled.

Land****Acknowledgement

George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision

To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Description:

Reporting to the Director, Student Well-being and Support, the Senior Manager, Counselling and Student Well-being provides strategic leadership and operational oversight for Counselling services within Student Success and plays a central role in advancing the Polytechnic’s commitment to student mental health, well-being, and success. The role is accountable for establishing the direction, priorities, and continuous development of Counselling and Student Well-being services, including business planning, service innovation, and the implementation of initiatives that enhance quality, access, and effectiveness. In close partnership with academic divisions, service areas across the Polytechnic, and other areas within Student Well-being and Support, the Senior Manager leads the coordinated delivery of responsive, integrated, and student-centred supports that address diverse needs and contribute to a whole-campus approach to well-being and a healthy campus community.

Key Responsibilities:

• Provide strategic and operational leadership for Counselling services, setting direction for service delivery, annual planning, team priorities, and continuous improvement.
• Lead the ongoing evolution of Counselling services to ensure they are responsive, student-centred, and aligned with institutional priorities, including Stepped Care, health promotion, equity-informed practice, and accessible virtual supports.
• Oversee the development, implementation, and regular review of counselling and student mental health policies, procedures, and protocols, ensuring compliance with applicable legislation, regulatory standards, privacy requirements, and human rights obligations.
• Lead and develop a high-performing team through supervision, coaching, performance management, team communication, and professional development, while ensuring staff maintain appropriate professional standards and competencies for practice in Ontario.
• Provide institutional leadership for mental health crisis response, including oversight of crisis intervention processes, mental health concern protocols, and tragic event response, in collaboration with the residence, Public Safety and Emergency Management, Student Conduct, Accessible Learning Services, and other key partners.
• Serve as a standing member of the Polytechnic’s integrated CARE team, providing senior clinical and strategic leadership in complex student situations involving distress, risk, behavioural concerns, and coordinated support planning.
• Build and sustain strong partnerships across the Polytechnic to strengthen service integration, expand access to counselling supports, and ensure services are responsive to the diverse needs of students across campuses and communities.
• Work collaboratively with the Senior Manager, Accessible Learning Services and other institutional partners to support effective resource allocation, operational consistency, and the implementation and optimization of systems, processes, and tools that support service delivery.
• Lead the development of outreach, communications, and engagement strategies that increase awareness of counselling services, advance mental health literacy, and communicate the department’s impact and contributions to student success and well-being.
• Represent the Polytechnic on internal committees, cross-functional initiatives, and external sector networks related to student mental health, counselling practice, and post-secondary well-being.
• Contribute leadership to broader institutional initiatives that advance student well-being, safety, inclusion, and success across the Polytechnic.
• Perform other related duties as assigned.

Educational and Experience Requirements:

• Graduate degree in Counselling Psychology, Clinical Psychology, Occupational Therapy, Social Work, or a related field.
• Registration with a relevant Ontario regulatory body is preferred (e.g., registered social worker, registered psychologist, registered psychotherapist, or occupational therapist, as applicable).
• Minimum of nine (9) years of progressive leadership experience in mental health, counselling, therapy, or related services, ideally across a range of settings including hospital, community-based, educational, or other clinical environments.
• Demonstrated leadership in the development, delivery, and oversight of services for students and/or clients experiencing complex mental health needs, distress, and crisis, including clinical risk management, service coordination, and systems navigation.
• Experience providing clinical supervision, leadership, and guidance to counsellors, therapists, occupational therapists, and/or staff in training.
• Experience working within collective agreements, policies, procedures, and relevant legislation related to service delivery, clinical practice, and client care.
• Ongoing professional development and/or demonstrated knowledge of current therapeutic modalities, service models, and emerging practices relevant to the post-secondary context, such as Single Session Therapy, Cognitive Behavioural Therapy, Dialectical Behaviour Therapy, and mindfulness-based approaches.

Skills and Attributes:

• Thorough knowledge of student mental health, common and emerging issues affecting post-secondary students, and evidence-informed approaches to promoting mental health, well-being, and student success.
• Demonstrated understanding of strategic frameworks for supporting mental health in post-secondary settings, including whole-campus approaches, and the role of counselling services within broader institutional systems of care, retention, and student success.
• Strong knowledge of relevant legislation, regulations, and professional standards related to service delivery, including privacy, documentation, human rights, accessibility, and risk management.
• Deep commitment to anti-oppressive, equity-informed, and inclusive leadership, with demonstrated ability to apply principles of social justice, access, and belonging in the design and delivery of services.
• Highly developed leadership, interpersonal, communication, strategic planning, problem-solving, and relationship-building skills, with the ability to foster collaboration and partnerships across diverse stakeholder groups.
• Demonstrated ability to provide operational leadership for responsive, student-centred services across multiple locations, with a focus on quality, consistency, and continuous improvement.
• Demonstrated commitment to advancing institutional priorities related to equity, diversity, inclusion, accessibility, and belonging through leadership, decision-making, and service design.

Interview process may consist of a practical skills component.

Notes:

• The Polytechnic requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

About Us:

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

Why work here?

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact TalentAcquisition@georgebrown.ca confidentially.

Notice Regarding Employment Postings and Recruitment Fraud

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Please note that George Brown Polytechnic maintains a no-fee recruitment policy. At no time will George Brown request payment, fees, or financial information from applicants as part of the recruitment or hiring process.

Applicants are advised to remain vigilant of recruitment-related scams and to rely only on official George Brown communications and postings published on our official employment website.