Unleash Your Brilliance: Join Canadian Dermatology Centre, a GraceMed company, as Our Clinic Manager!

GraceMed is a growing organization that offers a wide range of plastic and cosmetic surgeries, aesthetic procedures, and medical-grade skincare in multiple locations. Our purpose is to help a growing number of patients realize their true self, whether through cosmetic surgery and dermatology. We are a caring organization with world-class medical professionals, that incorporates state-of-the-art technology with industry-leading procedures to provide best-in-class care for patients.

Why Join Our Team:

• Rewards that grow: Competitive compensation and commission rewards. We offer team member group benefits plus discounts on medical-grade skin care and our aesthetic services.
• Strength in harmony: Friendly and collaborative team atmosphere. Work alongside a team of skilled professionals providing a variety of treatments to help our patients achieve exceptional outcomes.
• Learn from the best: Elevate your skills by staying at the forefront of the industry. Access ongoing training and development opportunities.

What you’ll do:

As a Clinic Manager, you will be responsible for driving daily, weekly, monthly, and annual sales targets in collaboration with the clinic team. Your role involves ensuring that the clinic upholds GraceMed's luxury service model, inspiring exceptional patient outcomes.

• Oversee the coordination and flow of various practices, including medical aesthetics, dermatology, and surgical.

• Ensure smooth day-to-day clinic operations and administration.

• Collaborate with the Regional Director to report on clinic targets and develop strategies to meet the overall budget.

• Analyze Key Performance Indicators to identify trends and opportunities and implement actions to enhance sales and profit.

• Provide continuous feedback to improve patient experience and clinic efficiency.

• Monitor clinic capacity and implement strategies for optimal performance.

• Foster team engagement and collaboration in partnership with GraceMed leadership.

• Motivate and challenge team members to achieve clinic targets.

• Prepare and oversee work schedules, optimizing bookings for physicians and providers.

• Mentor and coach employees through regular feedback and performance management.

• Conduct regular team meetings and huddles to ensure alignment and communication.

What you will bring along:

• At least 3 years of experience with operations management, in medical, hospitality or a similar setting.
• At least 3 years of leadership and team management skills experience overseeing a multidisciplinary team is an asset.
• Demonstrated ability to meet and exceed goals or targets, with strong skills in cost management.
• Experience in the private practice sector is an asset.
• A university degree in business or a related field, or a combination of equivalent education and work experience.
• Preferred experience in managing budgets, profit and loss (P&L) statements, and reporting.
• Knowledge of provincial (OHIP) and insurance billing processes is highly valued.
• Proficiency in web-based email platforms, Microsoft Office, and Electronic Medical Records systems.
• Strong organizational skills with an emphasis on time management and prioritization.
• Comprehensive understanding of diverse practice operations and functions.
• Familiarity with healthcare legal rules and guidelines, procedures, and products.
• Knowledge of industry-specific healthcare legal rules and guidelines.
• Working knowledge of data analysis and operational performance metrics.

GraceMed is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodation is available upon request for candidates with disabilities taking part in all aspects of the selection process.