Location : Remote ( India , North America , EMEA )
Job Title: Global Inside Sales Manager (Player-Coach) – AI & Supply Chain Solutions
Role Overview
We are seeking a high-impact Global Inside Sales Manager to lead and scale a distributed inside sales team across India, the Philippines, and LATAM, driving revenue growth in North America and EMEA markets. This is a player-coach role, where you will both own a personal sales quota and lead a team of Inside Sales Representatives (ISRs) focused on Agentic AI and Supply Chain / EDI solutions.
The ideal candidate combines strong frontline sales execution with team leadership experience, and thrives in a fast-paced, metrics-driven, global sales environment.Key Responsibilities
Player-Coach Sales Leadership

• Carry and deliver an individual sales quota alongside team targets.
• Lead from the front by actively engaging in prospecting, deal execution, and closing.
• Coach, mentor, and develop Inside Sales Representatives to achieve and exceed quotas.

Team Management & Development

• Manage a distributed global team across India, the Philippines, and LATAM.
• Drive hiring, onboarding, training, and ongoing performance management.
• Establish a high-performance culture with clear KPIs, accountability, and continuous feedback.

Pipeline Generation & Revenue Growth

• Oversee pipeline creation for North America and EMEA markets.
• Ensure consistent outbound activity (calls, emails, social selling) and inbound lead conversion.
• Monitor pipeline health, conversion rates, and sales velocity.

AI & Supply Chain / EDI Solutions Selling

• Drive sales of Agentic AI solutions and Supply Chain / EDI services.
• Support team in positioning value propositions and handling objections.
• Participate in key deals, especially for strategic or complex opportunities.

Sales Process & Operations

• Implement scalable inside sales processes, playbooks, and cadences.
• Ensure CRM discipline, data accuracy, and reporting consistency.
• Track and analyze performance metrics to drive continuous improvement.

Cross-Functional Collaboration

• Work closely with Field Sales, Marketing, Pre-Sales, and Partnerships teams.
• Align on campaigns, target accounts, and GTM strategies.
• Provide market feedback to refine messaging and offerings.

Market Focus

• Drive engagement with prospects and customers across North America and EMEA.
• Understand regional nuances and tailor outreach strategies accordingly.

Qualifications
Experience

• 8–12 years of experience in inside sales, business development, or quota-carrying sales roles.
• 3+ years in a team leadership or player-coach capacity.
• Proven track record of meeting/exceeding individual and team quotas.
• Experience selling AI, SaaS, Supply Chain, or EDI solutions is highly preferred.
• Experience managing global/distributed teams is a strong advantage.

Skills & Competencies

• Strong outbound prospecting and pipeline-building expertise.
• Hands-on sales approach with the ability to close deals.
• Excellent coaching, mentoring, and team development skills.
• Data-driven mindset with strong analytical and reporting capabilities.
• Effective communication skills across global teams and customers.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales engagement platforms.

Education

• Bachelor’s degree required; business or technology discipline preferred.

What Success Looks Like

• Consistent achievement of individual and team sales quotas.
• Strong pipeline generation and improved conversion rates.
• High-performing, engaged inside sales team across regions.
• Increased adoption of Agentic AI and Supply Chain / EDI solutions.
• Scalable and repeatable inside sales processes.

Why Join Us

• Lead a global inside sales team in a high-growth AI-driven business.
• Unique opportunity to combine leadership with hands-on selling.
• Exposure to international markets (North America & EMEA).
• Collaborative, performance-driven culture with strong growth potential.