Senior Manager, People Experience – RBCx (1 Year Contract)
Top Benefits
About the role
Job Description
What is the opportunity?
At RBCx, we power bold ideas, founders, and tech companies. We help some of the most ambitious tech and innovation companies scale and make an impact in the world by connecting them to the right people, ideas, and financial solutions of one of Canada’s largest banks. Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong. We’re currently looking for ambitious trailblazers and curious minds who want to help grow the next generation of Canadian tech companies. If that’s you, we can’t wait to connect.
We are looking for a Senior Manager, People Experience to join our team on a one-year contract, reporting directly to the Director of People Experience & Integration. In this pivotal role, you will significantly contribute to improving the employee experience, which is essential for promoting retention, engagement, and growth throughout RBCx as part of our Operations & Strategic Initiatives (OSI) Centre of Excellence. In this position, you will act as an advisor, coach, cultural champion, project manager, and facilitator.
Who is People Experience?
We strive to create an exceptional people experience where employees and leaders thrive - by cultivating continuous growth through meaningful learning and creating connection.
Our goal is to empower individuals at every level within the organization to perform at their best, while also ensuring excellence in people operations that support each phase of the employee journey.
What will you do?
- Partnering with our Leaders and Senior Management Teams to understand team needs, while identifying gaps and opportunities to improve employee engagement, experience, and connection.
- Building and nurturing relationships with RBC Enterprise teams (such as HR, Recruitment, Communications, and L&D) and RBCx teams to deliver resources, programs, and frameworks that enhance the capabilities and experiences of our teams.
- Translating employee insights and feedback into actionable initiatives that foster retention, motivation, and inclusion, collaborating with leadership and internal partners to achieve meaningful outcomes.
- Leading and refining People Experience projects, including onboarding/offboarding, employee guides, talent management enablement, learning experiences, and career mapping.
- Playing a key role in planning and hosting high-energy town halls, and other employee forums that foster a dynamic, engaging work environment.
- Spearheading change management and communication initiatives to ensure the smooth implementation of People programs, systems, and services, resulting in clear outcomes and positive adoption.
- Empowering leaders with advisory support, training, resources, and tools necessary for effective leadership, including onboarding plans, goal-setting templates, and essential messaging to facilitate communication.
- Designing and creating engaging, visually appealing, and easily digestible content for a variety of purposes, from learning and enablement to employee updates, while contributing to our internal knowledge system.
What do you need to succeed?
Must-have
- 5+ years of experience in Talent Management, People Programs, or People Business Partnerships within high-growth SaaS, tech companies or design/advertising agencies.
- Advanced proficiency in Canva (or equivalent tools).
- A background in instructional design, learning & development and/or visual communication.
- Experience with collaboration and project management tools such as Jive, Slack, Asana, or similar platforms.
- Exceptional verbal, written and visual storytelling skills, enabling you to synthesize complex ideas and convey messages clearly.
- A solid track record in enhancing employee experience, having successfully led initiatives focused on engagement and enablement for various teams in a people focused role. Ideally, you’ll have experience in a tech company or digital agency.
- Exceptional content design skills, where you are thoughtful in your approach to designing content for employees and leaders, ensuring it is digestible, engaging & visually appealing. You pride yourself in building impactful decks and bring a design lens to your content.
Nice to Have
- A growth mindset, where you can pinpoint scalable opportunities, identify gaps that need attention, and drive progress through effective project management.
- Strong relationship-building ability, which will allow you cultivate essential connections across RBC and RBCx to enrich your team's experience.
- Data-driven decision-making, you are someone who’s passionate about collecting and analyzing data to extract insights that inform purposeful initiatives and convert those insights into actionable steps.
What’s in it for you?
We thrive on the challenge to be our best, and we work together to help our clients thrive and communities prosper. We care about each other and believe that achieving success is a goal shared across the organization
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in an agile, collaborative, progressive, and high-performing team
If you’re looking for more information about RBCx, visit our website or connect with us on Twitter and LinkedIn. #RBCx
Job Skills
Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2025-09-22
Application Deadline:
2025-10-22
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Senior Manager, People Experience – RBCx (1 Year Contract)
Top Benefits
About the role
Job Description
What is the opportunity?
At RBCx, we power bold ideas, founders, and tech companies. We help some of the most ambitious tech and innovation companies scale and make an impact in the world by connecting them to the right people, ideas, and financial solutions of one of Canada’s largest banks. Our people are our most valuable assets, which is why we invest deeply in making sure RBCx isn’t just a place to work, but a place to belong. We’re currently looking for ambitious trailblazers and curious minds who want to help grow the next generation of Canadian tech companies. If that’s you, we can’t wait to connect.
We are looking for a Senior Manager, People Experience to join our team on a one-year contract, reporting directly to the Director of People Experience & Integration. In this pivotal role, you will significantly contribute to improving the employee experience, which is essential for promoting retention, engagement, and growth throughout RBCx as part of our Operations & Strategic Initiatives (OSI) Centre of Excellence. In this position, you will act as an advisor, coach, cultural champion, project manager, and facilitator.
Who is People Experience?
We strive to create an exceptional people experience where employees and leaders thrive - by cultivating continuous growth through meaningful learning and creating connection.
Our goal is to empower individuals at every level within the organization to perform at their best, while also ensuring excellence in people operations that support each phase of the employee journey.
What will you do?
- Partnering with our Leaders and Senior Management Teams to understand team needs, while identifying gaps and opportunities to improve employee engagement, experience, and connection.
- Building and nurturing relationships with RBC Enterprise teams (such as HR, Recruitment, Communications, and L&D) and RBCx teams to deliver resources, programs, and frameworks that enhance the capabilities and experiences of our teams.
- Translating employee insights and feedback into actionable initiatives that foster retention, motivation, and inclusion, collaborating with leadership and internal partners to achieve meaningful outcomes.
- Leading and refining People Experience projects, including onboarding/offboarding, employee guides, talent management enablement, learning experiences, and career mapping.
- Playing a key role in planning and hosting high-energy town halls, and other employee forums that foster a dynamic, engaging work environment.
- Spearheading change management and communication initiatives to ensure the smooth implementation of People programs, systems, and services, resulting in clear outcomes and positive adoption.
- Empowering leaders with advisory support, training, resources, and tools necessary for effective leadership, including onboarding plans, goal-setting templates, and essential messaging to facilitate communication.
- Designing and creating engaging, visually appealing, and easily digestible content for a variety of purposes, from learning and enablement to employee updates, while contributing to our internal knowledge system.
What do you need to succeed?
Must-have
- 5+ years of experience in Talent Management, People Programs, or People Business Partnerships within high-growth SaaS, tech companies or design/advertising agencies.
- Advanced proficiency in Canva (or equivalent tools).
- A background in instructional design, learning & development and/or visual communication.
- Experience with collaboration and project management tools such as Jive, Slack, Asana, or similar platforms.
- Exceptional verbal, written and visual storytelling skills, enabling you to synthesize complex ideas and convey messages clearly.
- A solid track record in enhancing employee experience, having successfully led initiatives focused on engagement and enablement for various teams in a people focused role. Ideally, you’ll have experience in a tech company or digital agency.
- Exceptional content design skills, where you are thoughtful in your approach to designing content for employees and leaders, ensuring it is digestible, engaging & visually appealing. You pride yourself in building impactful decks and bring a design lens to your content.
Nice to Have
- A growth mindset, where you can pinpoint scalable opportunities, identify gaps that need attention, and drive progress through effective project management.
- Strong relationship-building ability, which will allow you cultivate essential connections across RBC and RBCx to enrich your team's experience.
- Data-driven decision-making, you are someone who’s passionate about collecting and analyzing data to extract insights that inform purposeful initiatives and convert those insights into actionable steps.
What’s in it for you?
We thrive on the challenge to be our best, and we work together to help our clients thrive and communities prosper. We care about each other and believe that achieving success is a goal shared across the organization
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in an agile, collaborative, progressive, and high-performing team
If you’re looking for more information about RBCx, visit our website or connect with us on Twitter and LinkedIn. #RBCx
Job Skills
Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management
Additional Job Details
Address:
20 KING ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
PERSONAL & COMMERCIAL BANKING
Job Type:
Contract (Fixed Term)
Pay Type:
Salaried
Posted Date:
2025-09-22
Application Deadline:
2025-10-22
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.