Application/Production Support
About the role
Job Title: Production Support Engineer (Linux/Unix & Oracle) Location: Toronto, ON - Onsite
Job Description: We are seeking an experienced Production Support Engineer to provide critical support for enterprise applications and production environments. The ideal candidate will have strong expertise in incident management, Linux/Unix administration, Shell Scripting, Oracle databases, and application troubleshooting. This role requires hands-on involvement in resolving production issues, performing root cause analysis, monitoring application health, and collaborating with cross-functional teams to ensure system stability and high availability
Key Responsibilities: Serve as the primary point of contact for production incidents and application support issues Participate in incident bridge calls, provide technical updates, and drive issue resolution Monitor production systems and proactively identify potential risks and service disruptions Perform log analysis, troubleshooting, and system diagnostics to identify root causes Execute operational tasks and automation using Shell Scripts in Linux/Unix environments Analyze Oracle database issues, including query performance, locks, transactions, and data integrity Collaborate with Development, QA, Infrastructure, and Release teams to implement fixes and deployments Support multiple environments including Production, UAT, QA, and Disaster Recovery (DR) Create and maintain runbooks, SOPs, knowledge articles, and incident documentation Conduct post-incident reviews and recommend preventive and corrective actions Participate in on-call support rotations and ensure SLA compliance.
Required Skills: Production Support / Application Support Incident Management & Root Cause Analysis (RCA) Linux / Unix Administration Shell Scripting (Bash, KornShell, KSH) Oracle Database SQL Query Development & Performance Tuning Log Analysis & Troubleshooting System Monitoring & Diagnostics Environment Management (Prod, UAT, QA, DR) Release & Deployment Support Problem Management Application Architecture Understanding Strong Communication & Stakeholder Management
Not the right fit? Search for Application/Production Support jobs in Toronto, Ontario, Canada
About Yochana
Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 15 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries. Headquartered in Farmington Hills, Michigan, we specialize in temporary workforce solutions, permanent placements, contract-to-hire, and recruitment process outsourcing (RPO) across the USA, Canada, Mexico, and India.
At Yochana, we go beyond traditional hiring agencies—our customized recruitment strategies and AI-driven talent solutions help businesses scale faster and smarter. Whether you need IT specialists, engineering professionals, healthcare experts, logistics personnel, or niche industry talent, our extensive candidate network ensures the right fit for your business needs.
Why Yochana? ➤ End-to-End Workforce Solutions – Temporary, Permanent, Contract, RPO & On-Site Talent Acquisition ➤ Industry-Specific Hiring – IT, Healthcare, Engineering, Finance, Logistics & More ➤ Diversity & Inclusion Focus – Promoting diverse hiring and equal opportunities ➤ Expansive Global Reach – Serving businesses across USA, Canada, Mexico & India ➤ Local Expertise – Proudly based in Farmington Hills, Michigan, connecting businesses with top professionals
Looking for recruitment agencies near me? Searching for workforce solutions in Michigan? Yochana is your trusted talent acquisition partner—connecting top companies with exceptional professionals.
📍 Learn more: www.yochana.com 📩 Contact us: hello@yochana.com | 📞 +1 248-213-6465
#TalentAcquisition #WorkforceSolutions #HiringExperts #ProfessionalRecruitment #BusinessGrowth #MichiganJobs #TopTalent #USACanadaMexico #HiringNearMe #CareerOpportunities
Similar Jobs
Application/Production Support
About the role
Job Title: Production Support Engineer (Linux/Unix & Oracle) Location: Toronto, ON - Onsite
Job Description: We are seeking an experienced Production Support Engineer to provide critical support for enterprise applications and production environments. The ideal candidate will have strong expertise in incident management, Linux/Unix administration, Shell Scripting, Oracle databases, and application troubleshooting. This role requires hands-on involvement in resolving production issues, performing root cause analysis, monitoring application health, and collaborating with cross-functional teams to ensure system stability and high availability
Key Responsibilities: Serve as the primary point of contact for production incidents and application support issues Participate in incident bridge calls, provide technical updates, and drive issue resolution Monitor production systems and proactively identify potential risks and service disruptions Perform log analysis, troubleshooting, and system diagnostics to identify root causes Execute operational tasks and automation using Shell Scripts in Linux/Unix environments Analyze Oracle database issues, including query performance, locks, transactions, and data integrity Collaborate with Development, QA, Infrastructure, and Release teams to implement fixes and deployments Support multiple environments including Production, UAT, QA, and Disaster Recovery (DR) Create and maintain runbooks, SOPs, knowledge articles, and incident documentation Conduct post-incident reviews and recommend preventive and corrective actions Participate in on-call support rotations and ensure SLA compliance.
Required Skills: Production Support / Application Support Incident Management & Root Cause Analysis (RCA) Linux / Unix Administration Shell Scripting (Bash, KornShell, KSH) Oracle Database SQL Query Development & Performance Tuning Log Analysis & Troubleshooting System Monitoring & Diagnostics Environment Management (Prod, UAT, QA, DR) Release & Deployment Support Problem Management Application Architecture Understanding Strong Communication & Stakeholder Management
Not the right fit? Search for Application/Production Support jobs in Toronto, Ontario, Canada
About Yochana
Yochana: Your Trusted Workforce Partner Across North America & Beyond For over 15 years, Yochana has been a leading talent acquisition firm, connecting businesses with top professionals across industries. Headquartered in Farmington Hills, Michigan, we specialize in temporary workforce solutions, permanent placements, contract-to-hire, and recruitment process outsourcing (RPO) across the USA, Canada, Mexico, and India.
At Yochana, we go beyond traditional hiring agencies—our customized recruitment strategies and AI-driven talent solutions help businesses scale faster and smarter. Whether you need IT specialists, engineering professionals, healthcare experts, logistics personnel, or niche industry talent, our extensive candidate network ensures the right fit for your business needs.
Why Yochana? ➤ End-to-End Workforce Solutions – Temporary, Permanent, Contract, RPO & On-Site Talent Acquisition ➤ Industry-Specific Hiring – IT, Healthcare, Engineering, Finance, Logistics & More ➤ Diversity & Inclusion Focus – Promoting diverse hiring and equal opportunities ➤ Expansive Global Reach – Serving businesses across USA, Canada, Mexico & India ➤ Local Expertise – Proudly based in Farmington Hills, Michigan, connecting businesses with top professionals
Looking for recruitment agencies near me? Searching for workforce solutions in Michigan? Yochana is your trusted talent acquisition partner—connecting top companies with exceptional professionals.
📍 Learn more: www.yochana.com 📩 Contact us: hello@yochana.com | 📞 +1 248-213-6465
#TalentAcquisition #WorkforceSolutions #HiringExperts #ProfessionalRecruitment #BusinessGrowth #MichiganJobs #TopTalent #USACanadaMexico #HiringNearMe #CareerOpportunities