Job Summary:

Teldio is looking for a detail-oriented, organized professional to take ownership of our operations and logistics functions. This role blends hands-on logistics execution with process optimization and cross-functional collaboration across purchasing, shipping, inventory, and administrative support.

If you enjoy working in a dynamic environment, thrive on creating order from complexity, and want to be an essential contributor to a growing tech company, this might be a great fit.

What you will be doing:

Shipping & Logistics Responsibilities

• Prepare outgoing product shipments, ensuring device setup and all required documentation is complete.

• Coordinate courier pickups, track deliveries, and proactively resolve shipping issues.

• Communicate logistics status to internal teams and external stakeholders.

Purchasing & Vendor Coordination

• Source supplies, equipment, and services according to operational needs and budget constraints.

• Manage purchasing lifecycle—from vendor communication to invoice reconciliation.

• Track orders to ensure timely delivery and escalate delays as needed.

Inventory Management

• Monitor inventory levels of hardware, accessories, and consumables to prevent stockouts.

• Conduct regular inventory audits to maintain accuracy and reduce shrinkage.

• Maintain records and labeling systems to track product movements efficiently.

Administrative & Office Operations

• Support day-to-day administrative activities to ensure smooth office functionality.

• Maintain and organize digital and physical records for shipments, purchases, and equipment.

• Assist in onboarding processes related to equipment provisioning and workspace setup.

Reporting & Continuous Improvement

• Generate and distribute reports on shipping performance, inventory levels, and purchasing activity.

• Identify inefficiencies in logistics or procurement workflows and suggest improvements.

• Collaborate cross-functionally to optimize operational support processes.

What we’re looking for:

Required Traits and Skills

• Meticulously organized, with a strong attention to detail and process.

• Excellent time management and multitasking skills in a fast-paced environment.

• Strong verbal and written communication skills.

• Technically capable with spreadsheets, inventory software, and shipment tracking tools.

• Comfortable working independently with minimal supervision.

Preferred Experience

• 2+ years in an operations, logistics, purchasing, or administrative coordination role.

• Experience with inventory systems or ERP software is a strong asset.

• Familiarity with shipping platforms (e.g., FedEx, Purolator) and procurement processes.

• Bonus: experience in a technology or hardware-centric organization.

Role Logistics:

• This is an Ottawa-based role with on-site responsibilities. Hybrid flexibility may be considered depending on experience and role maturity.

• Occasional lifting or physical handling of equipment may be required.

Perks and Benefits:

• Medical coverage for medical, dental, and vision

• Flexible work hours and PTO (vacation and sick days)

• A collaborative, tight-knit team focused on solving meaningful problems

• Opportunities to work across teams and learn about software, security, and communications technology

Principals only - no agencies / recruiters