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Manager - Lending Services, Corporate Credit (GWO)

Scotiabank7 days ago
Verified
Toronto, ON
Senior Level
Full-time

Top Benefits

Flexible benefit programs

About the role

Purpose\n \n\nThe Manager, Loan Operations is responsible for leading a high-performing team\nin delivering accurate and timely administrative services for corporate credit\nfacilities. These facilities are originated by Global Banking and Markets\n(GBM) and other Bank of Nova Scotia (BNS) business lines, where the Bank acts\nas an agent, participant lender, or direct lender. \n \nThis role involves overseeing a team of Assistant Managers and Analysts,\nensuring operational excellence, adherence to controls, and alignment with\nproductivity targets. The Manager will work closely with the Director and\nother leaders to drive execution, manage staffing plans, and contribute to a\nstrong risk and compliance culture.\n\n** \nIs this role right for you? In this role, you will: \n \n**\n * Champion a customer-centric culture to deepen client relationships and support broader Bank objectives.\n * Lead a team responsible for administering syndicated and participated credit facilities, including limit management and loan disbursements/settlements.\n * Ensure compliance with the terms and conditions of authorized credits and loan documentation, including pricing, terms, and limits.\n * Act as a key liaison with internal and external stakeholders—including Agent and Participant Banks, Relationship Managers, and clients—to resolve issues and provide guidance.\n * Identify and escalate policy or procedural exceptions to senior leadership for resolution.\n * Develop expertise in loan platforms such as ACBS and Loan IQ to ensure accurate accounting entries and data integrity.\n * Support the Director and senior leadership with exception management, team initiatives, and special projects.\n * Monitor team productivity, staffing levels, and work volumes, providing regular updates to the Senior Manager.\n * Provide ongoing coaching, mentorship, and performance feedback to team members.\n * Embed risk awareness into daily operations, ensuring compliance with operational, regulatory, AML/ATF, and conduct risk frameworks.\n * Foster a high-performance, inclusive team culture by communicating vision and strategy, and supporting succession and development planning.\n\n** \n\nDo you have the skills that will enable you to succeed in this role? – We’d\nlove to work with you if you have:** \n \n * A university degree in Finance, Business, or a related field (or equivalent experience).\n * Proven experience in corporate lending operations, with a strong understanding of syndicated and participated loan structures.\n * Familiarity with loan servicing platforms such as ACBS and Loan IQ is a strong asset.\n * Demonstrated leadership experience, with the ability to coach, develop, and inspire teams.\n * Strong communication and stakeholder management skills.\n * A proactive approach to problem-solving and continuous improvement.\n * A solid understanding of operational risk, compliance, and regulatory requirements in a financial services environment.\n\n\n\nWork Arrangement: Work in a standard office-based environment; non-\nstandard hours are a common occurrence. Travel may be required on an exception\nbasis.\n\n** \n\nInterested?\n\nAt Scotiabank, every employee is empowered to reach their fullest potential,\nrespected for who they are and, embraced for their differences. That is why we\nwork to grow and diversify talent and engage employees in a performance-\noriented culture.\n\n \n\nWhat's in it for you?\n\nScotiabank wants you to be able to bring your best self to work – and life,\nevery day. With a focus on holistic well-being, our many flexible benefit\nprograms are designed to help support your unique family, financial, physical,\nmental, and social health needs.\n\n\n\nLocation(s): Canada : Ontario : Toronto \n \nScotiabank is a leading bank in the Americas. Guided by our purpose: "for\nevery future", we help our customers, their families and their communities\nachieve success through a broad range of advice, products and services,\nincluding personal and commercial banking, wealth management and private\nbanking, corporate and investment banking, and capital markets. \n \nAt Scotiabank, we value the unique skills and experiences each individual\nbrings to the Bank, and are committed to creating and maintaining an inclusive\nand accessible environment for everyone. If you require accommodation\n(including, but not limited to, an accessible interview site, alternate format\ndocuments, ASL Interpreter, or Assistive Technology) during the recruitment\nand selection process, please let our Recruitment team know. If you require\ntechnical assistance, please click\nhere. Candidates must apply directly online to be considered for\nthis role. We thank all applicants for their interest in a career at\nScotiabank; however, only those candidates who are selected for an interview\nwill be contacted.\n\n \nJob Segment:** Credit, Compliance, Investment Banking, Technical Support,\nBanking, Finance, Legal, Technology

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