Property Claims Adjuster
Top Benefits
About the role
The Opportunity Are you passionate about helping others? Do you like doing something different every day? If so, you are just the person we have been waiting for. As a Property Claims Adjuster, no two days are alike with a mix of office work and field work. In this position, you’ll be responsible for investigating, evaluating and settling property insurance claims for both personal and commercial property, RVs and Farm equipment.
A Place to Belong AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
About Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- Not only are you an ace problem solver, you’re pretty good at thinking fast on your feet.
- You understand the value of being a good listener – and when customers need an empathetic ear, you’re there for them.
- Prioritizing, planning and organizing comes as naturally to you as breathing.
- You’re a born organizer who’s a stickler for details, able to juggle multiple tasks with ease.
- You have excellent interpersonal skills, talking to others is just a walk in the park.
How You’ll Make An Impact
- Report to the Supervisor, Claims.
- Review and apply policy wordings to ensure coverage afforded is correct.
- Maintain workflow, production and performance expectations as established by Claims department management.
- Examine files handled by independent adjusters and provide instruction accordingly.
- Establish reserves once exposure has been determined and update as required within authority.
- Escalate issues when necessary to ensure matters are resolved in a timely fashion.
- Work collaboratively with members of property team and Claims department.
- Be available to assist with catastrophe claims handling when required. This may involve overtime and business travel.
- Identify potential fraud files and involve SIU as required.
- Drive the customer experience with thorough process explanations and expectations.
- Communicate regularly and effectively utilizing various methods to meet our insureds needs.
- Represent AMA positively and promote TYLF in all business interactions.
What You Bring To The Table
- You have a high school diploma.
- You have minimum two years’ property claims adjusting experience.
- Bonus points if you are working towards or have completed your CIP/FCIP designation and/or have taken other Insurance courses.
- Preference will be given if you have XactAnalysis training.
- You demonstrate knowledge and understanding of claims handling.
- You have general knowledge of building construction and reconstruction practices.
- You understand property and casualty insurance business and have strong knowledge of legal principles and their application to the business of insurance.
Belonging Matters Here AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca . We’ll work with you feel supported throughout your journey with us.
Work Model Hybrid-Light
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!
Property Claims Adjuster
Top Benefits
About the role
The Opportunity Are you passionate about helping others? Do you like doing something different every day? If so, you are just the person we have been waiting for. As a Property Claims Adjuster, no two days are alike with a mix of office work and field work. In this position, you’ll be responsible for investigating, evaluating and settling property insurance claims for both personal and commercial property, RVs and Farm equipment.
A Place to Belong AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!
About Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy:
- Competitive salary and flexible benefits
- Employer-paid retirement savings program
- Employee-exclusive discounts on travel, insurance, memberships, and more
- Free travel medical insurance for you and your immediate family
- Ongoing professional development
- Paid vacation and personal days, including a Volunteer Day and Me Day
- Flexible work models that make sense for your lifestyle
Who You Are
- Not only are you an ace problem solver, you’re pretty good at thinking fast on your feet.
- You understand the value of being a good listener – and when customers need an empathetic ear, you’re there for them.
- Prioritizing, planning and organizing comes as naturally to you as breathing.
- You’re a born organizer who’s a stickler for details, able to juggle multiple tasks with ease.
- You have excellent interpersonal skills, talking to others is just a walk in the park.
How You’ll Make An Impact
- Report to the Supervisor, Claims.
- Review and apply policy wordings to ensure coverage afforded is correct.
- Maintain workflow, production and performance expectations as established by Claims department management.
- Examine files handled by independent adjusters and provide instruction accordingly.
- Establish reserves once exposure has been determined and update as required within authority.
- Escalate issues when necessary to ensure matters are resolved in a timely fashion.
- Work collaboratively with members of property team and Claims department.
- Be available to assist with catastrophe claims handling when required. This may involve overtime and business travel.
- Identify potential fraud files and involve SIU as required.
- Drive the customer experience with thorough process explanations and expectations.
- Communicate regularly and effectively utilizing various methods to meet our insureds needs.
- Represent AMA positively and promote TYLF in all business interactions.
What You Bring To The Table
- You have a high school diploma.
- You have minimum two years’ property claims adjusting experience.
- Bonus points if you are working towards or have completed your CIP/FCIP designation and/or have taken other Insurance courses.
- Preference will be given if you have XactAnalysis training.
- You demonstrate knowledge and understanding of claims handling.
- You have general knowledge of building construction and reconstruction practices.
- You understand property and casualty insurance business and have strong knowledge of legal principles and their application to the business of insurance.
Belonging Matters Here AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca . We’ll work with you feel supported throughout your journey with us.
Work Model Hybrid-Light
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About AMA - Alberta Motor Association
AMA is a multi-service organization representing 1 million Albertans. While most often known for our roadside assistance program, we also offer travel, registries and insurance services, Alberta’s largest driver education school, a member rewards program and member events in our communities. Part of the CAA and AAA family, we’re focused on our member’s needs and guided by their values to provide products, services and advocacy to help them live confidently.
Anyone here will tell you that we’re a different kind of employer, and it all comes down to how we treat our members - and each other. We've boiled it down to just two words: Practically Family. That’s not just a catchy phrase, we live it every day through simple gestures.
Practically Family is the web developer heading off shift who stops to help a team member carry items in the door, the insurance advisor who uses their break to pick up an extra coffee for a co-worker who’s having a bad day, or the registries agent who takes the time to help a member put their new licence plate on their vehicle. Not to mention all the birthday parties, free food days and wedding showers we throw for each other!
Taking care of one another, encouraging one another. It’s what family does, and what being Practically Family is all about. If you can picture yourself answering yes to the question, “Am I treating this member or colleague like a close family member or friend?” with every interaction, you’re our kind of people!