Company Description

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture and establishing our future direction.

Job Description

The Electronic Data Interchange (EDI) Specialist works with a company’s EDI program, maintaining smooth communications for production using EDI tools ensuring smooth transitions when changes or maintenance are required. This generally consists of tasks such as handling inbound/outbound documents, conducting auditing, handling relevant documents, and networking with partners. EDI Specialist work extensively with information technology (IT) staff and other employees to ensure the EDI program is working as intended.

Level of Responsibility

Enhanced task complexity and accountability to customer. Enhanced autonomy in role, contributing significantly to team/organizational projects. Accountable for accuracy and efficiency in assigned tasks. Starting to mentor junior staff.

Key Tasks

• Initial contact for troubleshooting inquiries, monitoring document transmissions, and identifying opportunities to improve relevant processes.

• Implement routine monitoring, reporting, logging, and notifications for EDI transmissions and EDI data quality.

• Work with internal stakeholders to understand, align business needs for EDI processes and systems, implement and track improvements.

• Work with external stakeholders to onboard partners (terminals, container yards, rail, truck, invoice customers, and track & trace) and new EDI interactions for various External systems and standards.

• Develop and maintain partner relationships and build EDI improvements strategy & roadmap.

• Configure ERP applications, analyze and generate reports for EDI Supports the business by troubleshooting EDI for end-user/partner issues.

• Performs Root Cause Analysis on problems, document and provide end-users with technical how to’s.

• Additional responsibilities may be added or modified to meet changing business requirements.

Qualifications

Skills / Experience:

All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.

• BS/BA in information technology or computer science.

• 5 years of experience working with EDI role (developer, analyst, specialist or similar).

• Knowledge of data transmissions & messaging protocols (FTP, SFTP).

• Knowledge of ANSI X12 standards Knowledge of EDIFACT standards.

• Knowledge of structured language formats, and system integrations (CSV, XML).

• Well-rounded business IT skills covering incident triage, troubleshooting, escalation, project management, impact analysis, business analysis, and change release management.

• Knowledge in preparation of clear specifications for other development teams.

• Experience working with ERP & financial systems.

• Experience with scripting (PowerShell, cmd/bat, VBS, python, UNIX, and FTP).

• Experience in Transport (Ocean freight & Rail, Truck & Supply Chain), an asset.

• Experience in Accounting EDI (Receivable/Payables & Invoicing), an asset.

Additional Information

Why Join MSC Canada?

MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.

Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.

Great people who work hard and look out for each other because we’re a team—it’s that simple!

Just to name a few of our perks:

• Flexible health and dental benefits coverage (for all permanent full-time roles).
• RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).
• Tailored training program opportunities for employee development.
• Employee mentorship, leadership, and assistance opportunities.
• Employee referral incentive program.
• Community Involvement.
• Gym facility Montreal and Toronto offices.
• Health & Wellness Program.

MSC Canada’s Commitment to a fair talent acquisition process:

AI Disclosure

At MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.

Vacancy Clarity

-Existing Vacancy: This position is for an established role that is currently open.

Timely Communication

MSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within45 daysof their initial discussion with us.

Hurry, and apply now!

MSC Canada is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in MSC Canada however, only those candidates selected for an interview will be contacted.