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Partner Manager

Deliverect12 days ago
Toronto
Senior Level

Top Benefits

Completely flat company structure
A MacBook as your work gear
Great coffee, free snacks, and company social events

About the role

Who you are

  • 3+ years of experience in B2B SaaS partnership management, channel sales, or alliance management
  • Fluent language skills in English, Mandarin or Cantonese an asset
  • Proven track record of building and nurturing strong relationships with strategic partners or account management
  • Excellent communication, collaboration, and negotiation skills
  • Strong analytical and problem-solving skills with the ability to identify and implement partnership optimization strategies
  • Strong knowledge of ERP software products and REST API integrations
  • Deep understanding of the SaaS industry, online order management solutions, and the broader restaurant and hospitality landscape
  • Experience with developing and executing successful go-to-market strategies (bonus points for experience with co-marketing initiatives)
  • Proficiency in CRM and marketing automation tools
  • Ability to work independently, manage multiple priorities, and meet aggressive targets
  • Fluency in English is required, with strong written and verbal communication skills being essential

What the job involves

  • As a Partner Manager, you will be the visionary architect of our strategic collaborations, building and nurturing partnerships that redefine order management for the entire Foodservice and Q-commerce industry. Your expertise will be instrumental in expanding Deliverect's market reach and driving revenue growth
  • You will implement and manage joint business plans, ensuring our partners can effectively sell and promote our offerings, and you will become a trusted advisor for assigned strategic alliance partners
  • Your impact will be tangible, measured in the success of our partners and the continued growth of Deliverect
  • This is a full-time fixed term (12 month contract)
  • Implement and manage joint business plans with strategic partners, aligning with Deliverect's overall growth objectives
  • Become the trusted advisor for assigned partners, building strong and collaborative relationships
  • Track and measure joint business goals and KPIs, providing insights and recommendations for optimization
  • Proactively monitor partnership health, identify areas for improvement based on key metrics, and manage partnership renewals
  • Manage partnership renewals, negotiating terms and discussing future growth plans
  • Provide training and enablement resources to partners, enhancing their ability to generate leads and close deals
  • Develop strategies to increase partner-sourced revenue through cross-sell and upsell initiatives
  • Foster open communication and collaboration between internal teams and external partners to create a unified ecosystem
  • Celebrate partnership milestones and successes to solidify relationships and drive long-term engagement

The application process

  • Please note that certain roles may require a background check as a condition of employment, and you will be informed of this during the initial screening process

Benefits

  • Completely flat company structure
  • A MacBook as your work gear
  • Great coffee, free snacks, and company social events!
  • Full transparency about the business - learn how to create a successful startup

About Deliverect

Hospitality
201-500

Deliverect is a global SaaS company that seamlessly integrates online orders from food delivery channels, such as Uber Eats, DoorDash, Deliveroo and Just Eat, allowing food service establishments to improve operations, increase customer satisfaction, and boost profits.

Over 43,000 businesses trust Deliverect’s platform and suite of products to power their front of house and back of house. Available in 42 markets worldwide, Deliverect works with restaurants of all sizes as well as leading food brands like Taco Bell, Burger King, and Unilever.