Title: Communications Assistant

Reports to: KIP Coordinator

Position Type: Permanent Part-Time, 28 hours per week

Salary: $22.13-$24.32 per hour

Vacancy Status: Existing Vacancy

Location: 263 Weller Ave

Position Summary

Working closely with the Director, Community Health, the KIP Coordinator and the KCHC Communications Coordinator, the Communications Assistant supports the knowledge transfer and exchange process for program initiatives and outcomes. The Communications Assistant monitors and supports social media engagement and presence for KIP and KCHC programs across platforms and materials. The Communications Assistant also provides hands-on support for digital and print communications, including website updates, signage and other related tasks that strengthen organizational and program-specific communications.

Key Responsibilities

• Internal Communications:

• Work closely with the KIP and KCHC Communications team to ensure that deliverables and results are shared and distributed professionally.

• Prepare and assist with presentations, meeting agendas and minutes.

• Support the creation and distribution of internal calendars.

Social Media and External Communications:

• Create, disseminate and monitor roll out of communication messaging and branding including uploading materials on websites and mobile applications, and ensuring appropriate and on-going social media content.
• Liaise with vendors, community partners, and umbrella organizations.
• Create, review and update flyers and forms to support branding consistency using clear and inclusive language principles.
• Create and schedule social media content

Communications Responsibilities:

• Support completion of reports, promotional materials, and documents. With guidance from the supervisor or delegate, support the successful completion of recurring and one-time communications events.

• Support development of media releases and other communications materials and disseminate to various audiences/outlets as directed by supervisor.

• Update and maintain website content, including edits and event postings.

• Update the Welcome to Kingston App to ensure information remains accurate and current.

• Review and update email signatures to maintain organizational consistency.

• Coordinate the design and printing of business cards and signage.

Administrative:

• Providing administrative support in order to ensure release of high-quality materials.

• Support processes related to communications improvements, such as website updates, social media, screen-based promotions, and print materials.

• Ensure communications are congruent with EDIIA principles.

Organizational Responsibilities

• Comply with all relevant legislation and KCHC policies, including privacy laws

• Commits to acquiring an understanding of the importance of trauma responsiveness and the impact of Adverse Childhood Experiences (ACEs)

• Commits to demonstrating an ongoing commitment to Equity, Diversity, Inclusion, Indigenization and Accessibility (EDIIA) by representing the diverse nature of our communities, promoting and practicing inclusion

• Supports consistent application and development of KCHC policies and procedures

• Supports KCHC’s student and volunteer placement programs

• Promotes awareness of and participation in KCHC activities

• Demonstrated commitment to continuous learning and quality improvement

• On occasion, perform other temporary duties as required

Basic Education and Experience Requirements

• Relevant post-secondary diploma or degree in a relevant discipline (e.g., Communications, Marketing, Journalism, Public Relations, Digital Media) or a combination of education and experience will be considered.

• Minimum one year of work experience demonstrating skills that can be directly applied to theposition.

• Willingness to become familiar with KCHC, its programs and current communications activities, particularly KCHC staff newsletter, and KCHC social media platforms.

• Experience updating websites and using social media as a communications tool. Experience with media relations and/or photography, prefered.

• Experience developing media releases and other communications materials preferred.

Knowledge, Skills and Abilities

• Ability to speak and create communication materials in French or additional languages will be considered an

• Self-starter with evidence of high levels of organization, attention to detail, and time management

• Experience with graphic design, layout, clear language and infographics will be considered an asset.

• Ability to work cooperatively and communicate well in a team-based environment.

• Excellent written and digital communication skills.

• Competence with MS Office programs, including Word, PowerPoint, and Outlook. Ability to use other communication tools/platforms, including WordPress an asset.

• Awareness of, and ability to support, provincial and federal privacy regulations and KCHC policies.

• Demonstrated commitment to continuous learning and quality improvement.

• Demonstrated ability to attend work regularly.

Other Requirements

• Current and satisfactory Criminal and Vulnerable Persons Check
• Immunization records

As a registered professional, to abide by and be accountable to the ethics and standards set out by the relevant regulatory body of the profession. All KCHC staff have a duty to understand and follow KCHC policies, uphold high ethical and professional standards, and maintain confidentiality and privacy, using tact and good judgment in all dealings with other staff and clients.

At Kingston Community Health Centres (KCHC), we understand that the work of Equity, Diversity, Inclusion, Indigeneity, and Accessibility (EDIIA) is ongoing. We are dedicated to being accountable, transparent, and responsive to the holistic needs of the communities we serve. We will continue to listen, learn, and take meaningful action to ensure that our policies, practices, and services create an environment where everyone, regardless of their identity or circumstances, can thrive.

We actively encourage individuals from all backgrounds, including but not limited to women, racialized groups, Indigenous peoples, persons with disabilities, and those who identify as members of the 2SLGBTQI+ communities, to apply to KCHC. Our commitment to EDIIA is a living practice, one that evolves as we grow and learn together. We pledge to contribute to building a system that is equitable, diverse, inclusive, accessible, and welcoming for all.

KCHC is an equal opportunity employer, respecting and embracing the needs and diversity of our employees. If you require accommodation to fully participate in the hiring process, please notify Human Resources.

Kingston Community Health Centres, 263 Weller Ave. Kingston ON, K7K 2V4 www.KCHC.ca