We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Simplii Financial is transforming how Canadians manage their money by focusing on innovative, client-centered experiences. As a Business Specialist on our delivery team, you will play a key role in business analysis across a range of financial products, services, and processes. In this role, you will support end-to-end business analysis activities by taking clear ownership of initiatives, transforming complex business and client needs into actionable requirements that drive accelerated delivery. You will help shape intuitive processes by identifying sources of friction and designing improvements that make banking clearer, faster, and easier for both clients and internal teams. Working closely with product, technology, operations, and partner teams, you will ensure that requirements and process designs are aligned, practical, and focused on real client and business value. Leveraging structured problem-solving and modern analysis methods, you will identify root causes, validate assumptions, and create clarity in ambiguous environments. You will produce high-quality documentation—including requirements, process flows, and supporting documentation—to enable teams to move with confidence and minimize unnecessary complexity. Additionally, you will monitor and assess process performance, uncovering opportunities for improvement and supporting continuous optimization across the delivery lifecycle. By applying AI-enabled tools and practices, you will enhance analysis quality and speed to support decision-making.

At Simplii we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How you'll succeed

• Deliver High-Quality Business Analysis and Product Delivery - Support requirements gathering, documentation, and process assessment with guidance. Complete assigned tasks accurately and on time.
• Champion Process Excellence and Best Practices - Learn and apply standard business analysis methodologies. Follow established processes and seek feedback for improvement.
• Foster Stakeholder Relationships and Change Adoption - Communicate clearly with stakeholders and participate in meetings. Seek to understand stakeholder needs and support change initiatives.
• Demonstrate Strategic Business and Technical Acumen - Build foundational understanding of business processes and technical concepts. Ask questions to clarify requirements and analysis.
• Drive Innovation through AI and Continuous Learning - Evaluate and apply AI tools to enhance analysis. Identify opportunities for process improvement with AI and share insights with the team. Pursue professional development.
• Contribute to a Positive and Inclusive Workplace - Actively promote teamwork and inclusivity. Resolve conflicts constructively, recognize colleagues’ contributions, and support team morale.

Who you are

• You’re a clear, structured communicator. You translate ambiguity into actionable guidance for teams, ensuring clarity and direction.
• You’re a systems thinker with strong analytical skills. You enjoy untangling complexity and designing scalable solutions that reduce friction for clients and internal teams.
• You’re curious and growth-minded. You’re open to learning new tools, including AI-enabled methods, and continuously improving your craft.
• Your influence makes a difference. You build strong working relationships, earn trust, and guide stakeholders toward shared understanding and aligned decisions.
• You’re a certified professional. You have post-secondary education in business, computer science, engineering, or a related field, or an equivalent combination of education and experience. Relevant certifications are an asset.
• You can demonstrate experience in business analysis, process engineering, and cross-functional delivery. You navigate both business needs and technical considerations with confidence.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

• Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-161 Bay St., 4th

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Analysis, Business Processes, Business Requirements, Communication, Group Problem Solving, Highly Resourceful, Investigating, Planning, Process Engineering, Process Improvements, Process Mapping, Project Management, Project Support, Requirements Gathering, Solution Requirements, Teamwork, Verification Testing