Top Benefits
About the role
Patient Flow Specialist**(Job Number: 25006569)**
Primary Location**:ON-KingstonAdministrationEmployee Type****:**Full-Time
Description:
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.
The Patient Flow Coordinator plays a key role in supporting the Transitional Care Unit located in Amherstview, Ontario. This position is ideal for a regulated health professional who brings clinical expertise, strong organizational skills, and a commitment to improving patient transitions across care settings. Reporting to the immediate supervisor, the Patient Flow Coordinator is responsible for ensuring the delivery of high-quality care and service while maintaining compliance with internal and external standards of practice.
This role requires a proactive and collaborative approach to managing patient flow. The successful candidate will be expected to assess patients, coordinate admissions and discharges, and identify opportunities for process improvement. The Patient Flow Coordinator works closely with interdisciplinary teams to ensure patients receive timely, appropriate care in the most suitable setting.
What You’ll Be Doing
- Manages admissions, discharges, and transfers to ensure seamless transitions and optimal bed utilization
- Builds strong relationships with hospital partners and internal care teams to support timely, patient-centered care
- Applies critical thinking and creativity to remove barriers to flow, address risks, and escalate concerns when necessary
- Provides support to staff and patients through coaching, rounding, and collaborative problem solving
- Contributes to continuous improvement initiatives and helps shape a responsive and flexible care system
Qualifications:
What You Bring
- Holds a degree or diploma in Nursing, Social Work, or Social Service Work or an equivalent combination of education and experience
- Has five to ten years of clinical experience in healthcare settings
- Demonstrates strong leadership, facilitation, and decision-making abilities
- Maintains a calm and collaborative approach in high-pressure situations
- Possesses a valid drivers license and current CPR certification
Why Join Us?
- Comprehensive Health & Dental Coverage
- Group Retirement Savings Plan
- Competitive Compensation
- Education Reimbursement Program
- Career Advancement Opportunities
- Supportive, Collaborative Team Environment
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support everyone’s purpose, potential and wellbeing.”
Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672
Top Benefits
About the role
Patient Flow Specialist**(Job Number: 25006569)**
Primary Location**:ON-KingstonAdministrationEmployee Type****:**Full-Time
Description:
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.
The Patient Flow Coordinator plays a key role in supporting the Transitional Care Unit located in Amherstview, Ontario. This position is ideal for a regulated health professional who brings clinical expertise, strong organizational skills, and a commitment to improving patient transitions across care settings. Reporting to the immediate supervisor, the Patient Flow Coordinator is responsible for ensuring the delivery of high-quality care and service while maintaining compliance with internal and external standards of practice.
This role requires a proactive and collaborative approach to managing patient flow. The successful candidate will be expected to assess patients, coordinate admissions and discharges, and identify opportunities for process improvement. The Patient Flow Coordinator works closely with interdisciplinary teams to ensure patients receive timely, appropriate care in the most suitable setting.
What You’ll Be Doing
- Manages admissions, discharges, and transfers to ensure seamless transitions and optimal bed utilization
- Builds strong relationships with hospital partners and internal care teams to support timely, patient-centered care
- Applies critical thinking and creativity to remove barriers to flow, address risks, and escalate concerns when necessary
- Provides support to staff and patients through coaching, rounding, and collaborative problem solving
- Contributes to continuous improvement initiatives and helps shape a responsive and flexible care system
Qualifications:
What You Bring
- Holds a degree or diploma in Nursing, Social Work, or Social Service Work or an equivalent combination of education and experience
- Has five to ten years of clinical experience in healthcare settings
- Demonstrates strong leadership, facilitation, and decision-making abilities
- Maintains a calm and collaborative approach in high-pressure situations
- Possesses a valid drivers license and current CPR certification
Why Join Us?
- Comprehensive Health & Dental Coverage
- Group Retirement Savings Plan
- Competitive Compensation
- Education Reimbursement Program
- Career Advancement Opportunities
- Supportive, Collaborative Team Environment
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any other kinds of requested exemptions based upon Human Rights Code will be considered on a case-by-case basis.
At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support everyone’s purpose, potential and wellbeing.”
Bayshore operates in accordance with the Accessibility for Ontarians with Disabilities Act, and applicable Provincial Human Rights Codes.
About Bayshore HealthCare
At Bayshore, we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company.
With over 100 locations across the country, including home care offices, pharmacies and infusion clinics, Bayshore has more than 13,000 staff members and provides care to over 350,000 clients. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. See what some of our clients have to say about their experience with Bayshore. We have been a recipient of Canada’s Best Managed Companies award since 2006.
Chez Bayshore, nous croyons en la création de moments spéciaux pour nos clients, chaque jour, que ce soit à leur chevet, au téléphone ou dans une clinique. Nous cherchons à améliorer la qualité de vie, la dignité et l’autonomie de tous les Canadiens, en fournissant des plans de soins personnalisés et des solutions qui permettent à nos clients de rester dans le confort de leur propre foyer.
Bayshore, une entreprise exclusivement canadienne, est l’un des plus importants fournisseurs de services de santé à domicile et en milieu communautaire au Canada. Avec plus de 100 établissements à travers le pays, y compris des succursales dédiées à la prestation de soins à domicile, des pharmacies et des cliniques de perfusion, Bayshore compte au-delà de 13 000 employés et prodigue des soins à plus de 350 000 clients.
AP-2000672