Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement:

Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.

Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

• You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage
• You are a patient and/or client centered individual who performs at an exemplary standard
• You are a team player with excellent communication, critical thinking and prioritization skills

Job closing date: March 27, 2026

The Decision Support team at Oak Valley Health provides analytical support to all sites and services across organization as well as to selected internal and external initiatives. Our team is composed of highly qualified and experienced data management and analytics professionals from a range of analytics backgrounds and use variety of methods from simple analysis to advanced statistical modelling to support our clients.

We are seeking an experienced Business Analyst to join our data analytics team. You will analyze, interpret, and present data to stakeholders to transform complex data into actionable insights that drive business decisions.

You are seeking an exciting opportunity to showcase your talents as a Business Analyst. You possess a strong work ethic and a passion for advancing healthcare through developing and reporting clinical, quality and operational Key Performance Indicators (KPIs); interpreting, visualizing, and presenting findings; developing and maintaining cross-sector scorecards and dashboards; and performing data quality investigations.

As an ideal candidate, you are comfortable working with large-scale clinical and administrative datasets, you understand how a hospital and/or information management environment functions.

Reporting to the Manager, Analytics & Business Intelligence, and working directly with other members of the Decision Support and Business Intelligence team and/or individuals at various levels within the organization, you will:

• Analyze, interpret, and present data, and create and maintain technical documentation;
• Support programs in the development of KPIs, dashboards, data visualizations, and reports (routine and ad hoc) for the purposes of monitoring and optimizing organization performance on quality, safety, operations, and planning;
• Provide analytical support and expertise to facilitate effective and efficient benchmarking and prediction analysis at corporate and clinical program-levels;
• Support reporting to various external reporting agencies including Ontario Health, and the Ministry of Health and Long-term Care;
• Conduct data quality investigations and engage in continuous data quality improvements;
• Commit to, and actively work to remain knowledgeable and up-to-date in the assigned field;
• Challenge the status quo and recommend innovative ways to improve reporting process efficiency and quality.

What you bring to Oak Valley Health:

• Completion of a recognized university degree in Medical Informatics, Industrial Engineering, Epidemiology, Statistics, or Business; equivalent combination of education and experience;
• Three (3) or more years of experience in a decision support environment in healthcare including experience preparing analyses of operational, and quality measures
• Experience working with multiple CIHI datasets (DAD, NACRS, OMHRS, NRS, and CCRS) and other large healthcare datasets (e.g., IntelliHealth, Case Costing)
• Working knowledge of health care funding methodologies (HBAM and QBP)
• Demonstrated proficiency in qualitative and quantitative data analytics, visualization, and reporting
• Experience with relational database structures and the extraction and manipulation of data using Microsoft SQL
• Strong programming and data management skills, including but not limited to proficiency in a statistical or programming tool (e.g., R, Python)
• Proficient use of MS Office suite (specifically Word, Excel, PowerPoint)
• Display a positive attitude towards complex challenges as well as routine maintenance and administration tasks
• Self-motivated and able to work independently with minimal supervision and also possessing a positive team spirited attitude
• Excellent interpersonal and client relationship skills
• Strong written and verbal communication and presentation skills
• Ability to multi-task with strong attention to detail within a fast-paced environment with changing priorities
• Adhering to confidentiality and privacy requirements for sensitive financial and clinical information.

Considered an asset:

• A Master’s degree in Medical Informatics, Industrial Engineering, Epidemiology, Business, or an equivalent combination of education and experience;
• Experience applying various statistical or data science techniques such as: Forecasting, Predictive Modeling, Correlation and Regression
• Prior experience in a major Health Information System (HIS), specially Meditech
• Prior experience in working with a Business intelligent tool, particularly “Information Builders” or Webfocus considered as a strong assest
• Knowledge of health care reporting requirements (e.g. OHRS and MIS guidelines)
• Experience with Cristal Reports, Integrated Decision Support (IDS)

Work Schedule:

Monday to Friday days (900am-500pm). Schedules may change based on operational needs.

Hybrid model of in the office and remote work.

Please note schedules may change due to operational needs.

Compensation:

BAND L

Range:

$43.56 - $53.11

Who we are:

Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with anHonoured to Caremindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.

We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.

Learn more about our commitment to EDIB

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