Customer Service Representative - Calgary
About the role
Job Description
As the Customer Service Representative, you will be the first point of contact for arriving customers. You would be assisting in supporting our efforts to consistently surpass our customers and clients’ expectations by providing a superior customer service experience.
Responsibilities
Greet, welcome and assist customers with any questions or inquiries Process customer transactions using a variety of payment methods in a quick and accurate manner Inform and advise customers and clients on our products and services Support customers with their use and navigation of the parking facilities and equipment Ensure that all defective ticket outputs are validated before allowing the customer to exit the premises Keep customer service booth tidy and organized throughout shift in order to deliver an efficient customer experience Other duties as assigned by manager
Qualifications
Minimum 2 to 3 years of customer service experience is required Ability to clearly and accurately communicate both written and verbally Flexible to work weekends and other shifts, when needed Beginner to intermediate computer knowledge Ability to work efficiently under pressure in a fast-paced environment Ability to work well alone an as within a team-oriented environment
Assets
Bilingualism (English and French) is a strong asset. Results-oriented individual with a concern for accuracy and customer relations.
Not the right fit? Search for Customer Service Representative jobs in Calgary, Alberta, Canada
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.
Similar Jobs
Customer Service Representative - Calgary
About the role
Job Description
As the Customer Service Representative, you will be the first point of contact for arriving customers. You would be assisting in supporting our efforts to consistently surpass our customers and clients’ expectations by providing a superior customer service experience.
Responsibilities
Greet, welcome and assist customers with any questions or inquiries Process customer transactions using a variety of payment methods in a quick and accurate manner Inform and advise customers and clients on our products and services Support customers with their use and navigation of the parking facilities and equipment Ensure that all defective ticket outputs are validated before allowing the customer to exit the premises Keep customer service booth tidy and organized throughout shift in order to deliver an efficient customer experience Other duties as assigned by manager
Qualifications
Minimum 2 to 3 years of customer service experience is required Ability to clearly and accurately communicate both written and verbally Flexible to work weekends and other shifts, when needed Beginner to intermediate computer knowledge Ability to work efficiently under pressure in a fast-paced environment Ability to work well alone an as within a team-oriented environment
Assets
Bilingualism (English and French) is a strong asset. Results-oriented individual with a concern for accuracy and customer relations.
Not the right fit? Search for Customer Service Representative jobs in Calgary, Alberta, Canada
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.