Junior Service Advisor
Top Benefits
About the role
Junior Service Advisor
Woodbridge Hyundai, Woodbridge, ON L4L 9C3
AtWoodbridge Hyundai, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a**Junior Service Advisor.**We are part of North America’s largest automotive retailer, Lithia and Driveway... it’s your chance to work for a Fortune 500 company and grow with us!
You will provide top-notch customer service, develop an understanding on the repair process, and handle customer inquiries or complaints.
If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us and become an essential part of our team.
Duties and Responsibilities
-
Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.
-
Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.
-
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
-
Creates/opens work orders for new customers and service; closes orders as appropriate.
-
Invoices work orders and accepts payments from customers; submits reports and receipts to accounting.
-
Provides quotes or estimates to customers regarding service needed.
-
Advises customers of current status of their vehicle as well as any additional work that may be required.
-
Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.
Skills and Qualifications
-
Hyundai experience preferred
-
1-2 years of experience as Service Advisor is an asset.
-
CDK experience.
-
Aptitude for numbers.
-
Valid Driver’s License and a clean driver’s abstract.
Why WorkForPfaff**?**
-Competitive Compensation- whether you are working in sales, service, parts, or in a support function, we offer a competitive compensation package.
-Health Benefits– full-time employees have access to health, dental, long-term disability and life insurance.
-Vacation Time Off
-Growth Potential– our mission isGrowth Powered by People, and we want to support your long-term succces!
-Stock Purchase Program- Employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
Pay: $45,000-$55,000
Vacancy: This is an existing vacancy.
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We donotuse artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.
Not the right fit? Search for Service Advisor jobs in Woodbridge, ON
About Lithia & Driveway
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 145 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 20,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.
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Junior Service Advisor
Top Benefits
About the role
Junior Service Advisor
Woodbridge Hyundai, Woodbridge, ON L4L 9C3
AtWoodbridge Hyundai, we're a passionate team dedicated to delivering outstanding automotive experiences. We are searching for a customer service driven individual to work alongside our team as a**Junior Service Advisor.**We are part of North America’s largest automotive retailer, Lithia and Driveway... it’s your chance to work for a Fortune 500 company and grow with us!
You will provide top-notch customer service, develop an understanding on the repair process, and handle customer inquiries or complaints.
If you have strong problem-solving, superb communication skills, and a commitment to customer satisfaction, join us and become an essential part of our team.
Duties and Responsibilities
-
Assists all customers (in-person and over the phone) with service requirements ensuring optimum customer service.
-
Responds to customer’s inquiries in a timely and accurate manner according to the policy of the dealership.
-
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
-
Creates/opens work orders for new customers and service; closes orders as appropriate.
-
Invoices work orders and accepts payments from customers; submits reports and receipts to accounting.
-
Provides quotes or estimates to customers regarding service needed.
-
Advises customers of current status of their vehicle as well as any additional work that may be required.
-
Performs other duties as required by the Service Manager to ensure the successful operation of the dealership.
Skills and Qualifications
-
Hyundai experience preferred
-
1-2 years of experience as Service Advisor is an asset.
-
CDK experience.
-
Aptitude for numbers.
-
Valid Driver’s License and a clean driver’s abstract.
Why WorkForPfaff**?**
-Competitive Compensation- whether you are working in sales, service, parts, or in a support function, we offer a competitive compensation package.
-Health Benefits– full-time employees have access to health, dental, long-term disability and life insurance.
-Vacation Time Off
-Growth Potential– our mission isGrowth Powered by People, and we want to support your long-term succces!
-Stock Purchase Program- Employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.
Pay: $45,000-$55,000
Vacancy: This is an existing vacancy.
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We donotuse artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.
Not the right fit? Search for Service Advisor jobs in Woodbridge, ON
About Lithia & Driveway
Our story began humbly in 1946, with the opening of a Chrysler-Plymouth-Dodge store across from Lithia Springs Park in Ashland, Oregon. Fifty years later, in 1996, after opening a few additional stores and training a talented team of leaders, our CEO decided the best way to give new opportunities to this incredible team was to join the public stock exchange. That’s when our mission of “Growth Powered by People” took off.
Today, Lithia & Driveway is one of the nation’s fastest-growing automotive retailers and listed as 145 on the Fortune 500 (NYSE: LAD). We own more than 300 stores supporting over 50 automotive brands and provide job opportunities for more than 20,000 people.
As Lithia & Driveway continues to grow, our success is fueled by the collective efforts, skills, and contributions of our people. We stand by our core values of taking personal ownership, improving constantly, earning customers for life and having fun in the process.
Our high-performance culture keeps one focus in mind, making the customer experience better, as we aim to meet customers wherever, whenever, and however they desire.
We offer a variety of opportunities across our hundreds of stores in the US, UK, and Canada; our Driveway, GreenCars, Driveway Finance Corporation brands as well as our home office. With positions in Sales, Service, Corporate, and Finance, we believe you’ll roll into the perfect spot at Lithia & Driveway. Join us as we continue to innovate and exceed our potential and our customers’ expectations.
Lithia & Driveway is an equal opportunity employer that is committed to inclusion and diversity.