Location: Toronto
Employment Type: Regular Full Time
Workplace Type: Hybrid

About our Vancouver Office

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities.

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck’s corporate functions - all working toward Teck’s purpose of providing the essential resources the world relies on.

Role Overview

Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We share a strong sense of purpose at Teck, and each day we are guided by our values in how we operate and how we conduct ourselves. Together, these represent who we are and what we value most.

Reporting to the Supervisor, Sales Administration for Refined Metals, the Sales Administrator will be responsible for arranging efficient commercial administration and delivery of Teck refined metals sales worldwide, from order-taking, booking material, ensuring accurate customs and shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites.

Don't miss out on this outstanding opportunity to be part of one of Canada's leading mining companies and join our team!

Key Responsibilities

• Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
• Coordinate shipments from port/mine/smelter and other points of origin to the customer as effectively and efficiently as possible by ensuring that all documentation including invoicing is complete, accurate and presented in accordance with the sales agreement
• Provide outstanding consistent customer service while maintaining records of schedules and keeping all parties informed of shipment movements
• As a key customer contact, maintain positive long-term customer satisfaction by understanding and servicing customers’ needs and commitments
• Work collaboratively in a team environment to achieve Teck’s objectives (netbacks, inventory, days sales outstanding (DSO), compliance, etc.) by:
  • Working with operating personnel and Teck's Logistics group to ensure timely delivery of our products in a cost-effective manner
  • Working with teams to schedule orders in an efficient and economical manner while meeting our customer commitments
  • Working with sales managers and finance/credit/accounting groups in monitoring and ensuring product inventory and DSO are within target level
  • Maintaining shipment specific records and ensuring that most current and accurate information is reflected in Teck’s various system applications (SAP, CRM, ETQ, SharePoint, etc.)
  • Ensuring that sales transactions follow internal policies, legal and accounting requirements, ISO and other applicable standards
  • Partnering with internal groups including Digital Systems, Accounting and Management to match our business processes to Teck’s diverse system applications
  • Assisting with timely completion of internal and external audits
  • Finding cost-effective solutions to problems that affect customer deliveries
  • Application of Teck’s sales policies and procedures

Qualifications

• College or university degree in Business or equivalent is preferred
• Minimum 3 years’ experience working with customers in a B2B environment required; familiarity with commodities and/or logistics preferred
• Demonstrated ability to sustain excellent long-term customer relations by understanding customers’ needs and how products, services and processes impact needs
• Highly developed listening and interpersonal skills and ability to work with multiple groups including customers and internal departments
• Strong digital literacy, with MS Word, Excel and Outlook. Experience with SAP and CRM would be preferred
• Strong attention to detail with the ability to create accurate and timely documentation
• Ability to uphold compliance with sales policies and procedures
• Exceptional organizational skills with the ability to prioritize workloads to meet both internal and external deadlines
• Self-starter with proven ability to multitask under minimal supervision and comfortable working in a fast-paced environment
• Knowledge of supply and delivery of products including production scheduling and logistics preferred
• Strong English proficiency, both written and verbal communication, with the ability to express themselves in a concise fashion
• Knowledge and comprehension of technical and legal terms in shipping documents, sales contracts and letters of credit is considered an asset
• Demonstrated commitment to health, safety and sustainability

Pay Range: CAD $74,000 - $103,000 per year

The actual amount offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters—to the world, to our communities and to your future.
As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way. At Teck, you’ll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.

Apply with us

Take the next step in your career by applying for the Sales Administrator role. We review applications on a rolling basis and encourage you to apply, even if your background doesn’t match every requirement. We value diversity and are committed to an inclusive, barrier-free hiring process. Reasonable accommodations are available upon request.

Requisition ID: 52818 | Job Category: Business Administration | Employment Type: Regular Full Time | Location: Toronto | Workplace Type: #LI - Hybrid