Jobs.ca
Jobs.ca
Language
Charger Logistics Inc logo

Customer Support Specialist

Brampton
Senior Level
full_time

Top Benefits

Competitive Salary
Health insurance
Career advancement

About the role

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities:

  • Coordinate the flow of inbound and outbound freight while staying abreast of daily priorities and weekly transportation targets.
  • Ensure carrier compliance with company policies and procedures
  • Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction
  • Communicate with brokers, carriers and the customers to resolve any discrepancies
  • Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule.
  • Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation.
  • Proactively communicate service risks to customers to provide proper resolution

Requirements

  • Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management and/or Business is required
  • 6+ Months of experience in Supply Chain/Transportation industry is required
  • Experience dealing with FTL shipments.
  • Familiarity with North American geography
  • Proficient in Microsoft Office Suite with the aptitude to learn new software quickly
  • Problem solving and decision-making skills with the ability to work in a team environment

Benefits

  • Competitive Salary
  • Healthcare Benefit Package
  • Career Growth

About Charger Logistics Inc

Transportation, Logistics, Supply Chain and Storage
501-1000

Charger Logistics'​ strives to offer the best client focused logistics solution. We start with flexibility. By offering various safe and efficient solutions for all product sizes, weights and sensitivities our limits are minimal. Additionally, our network, various locations throughout North America and fleet size allow us to offer our clients what they need every time.

Charger Logistics was founded in the early 2000's and has grown by leaps and bounds since then. From owning a single truck to owning a fleet of over eight-hundred trucks, two-thousand trailers including reefers, dry vans, chassis, flat beds, step decks and more! A lot has changed however, our commitment to our clients will never change.