Field Service Engineer- Robotics
About the role
Job Type:
Full Time
Location:
Toronto, ON
Date Posted:
2025-08-12
Job ID:
R4609728
Responsibilities:
- Travel to hospital and partner sites to perform advanced preventative and corrective maintenance on robotic systems.
- Assemble and iterate prototype units, providing feedback on design, function, and manufacturability.
- Operate robotic devices during clinical demos and trials, supporting customer training and evaluations.
- Troubleshoot and resolve complex mechanical, electrical, and software issues in the field.
- Determines parts, supplies or tools needed to complete service requests.
- Execute and track product validation plans, documenting field test results to support regulatory compliance.
- Submit detailed service reports and communicate field insights to engineering and product teams.
- Mentor junior technicians and contribute to service procedures, training materials, and process improvements
Requirements:
- 3-5 of industry experience - robotics, mechatronic devices, medical devices, assembly and manufacturing - specifically in the medical equipment sector.
- Self-motivated with a strong work ethic and ability to operate independently in the field.
- Valid G-class driver's license and passport, with the ability to travel freely between Canada and the U.S.
- Willing and able to travel frequently to clinical sites across North America, sometimes on short notice.
- Ability to read and interpret mechanical drawings, electrical schematics, or system wiring diagrams
- Solid understanding of workplace safety standards, particularly when working with powered equipment and medical devices.
- Hands-on experience with mechatronic systems, including software updates, firmware flashing, serial interfaces and basic command-line tools.
- Strong analytical and troubleshooting skills with a demonstrated ability to diagnose complex, system-level issues.
- Comfortable communicating with healthcare staff, engineers, and internal stakeholders in both technical and non-technical contexts.
- Proficient with documentation and reporting using Microsoft Office, Google Docs, and Google Sheets.
Bonus Skills:
- Familiarity with regulatory standards such as ISO 13485, IEC 60601 etc.
- Experience working in startup or fast-paced R&D environments with iterative product development cycles.
- Past experience interacting directly with healthcare professionals in a regulated environment.
About Advanced Technology Search Group
Specializing in advanced technology product development roles, ATSG recruiters are adept in the field and have an omniscient understanding of what our clients are searching for. Our expertise combined with our hands-on, personable approach ensures the best possible outcome, for both our clients and the candidates.
ATSG specializes in advanced product development roles in the Toronto job market. Our knowledgeable staff consistently offer a comprehensive and thoughtful recruitment experience. Our expertise combined with our impeccable customer service means we always deliver the best possible outcomes, for our clients and candidates.
With an in-depth knowledge of the industry, ATSG has placed itself at the forefront of the technology job market. Specializing in technology product development roles, we are proud to always offer the best positions and staff the best candidates. Our expertise combined with our impeccable customer service means we always deliver the best possible outcomes, for our clients and candidates.
Field Service Engineer- Robotics
About the role
Job Type:
Full Time
Location:
Toronto, ON
Date Posted:
2025-08-12
Job ID:
R4609728
Responsibilities:
- Travel to hospital and partner sites to perform advanced preventative and corrective maintenance on robotic systems.
- Assemble and iterate prototype units, providing feedback on design, function, and manufacturability.
- Operate robotic devices during clinical demos and trials, supporting customer training and evaluations.
- Troubleshoot and resolve complex mechanical, electrical, and software issues in the field.
- Determines parts, supplies or tools needed to complete service requests.
- Execute and track product validation plans, documenting field test results to support regulatory compliance.
- Submit detailed service reports and communicate field insights to engineering and product teams.
- Mentor junior technicians and contribute to service procedures, training materials, and process improvements
Requirements:
- 3-5 of industry experience - robotics, mechatronic devices, medical devices, assembly and manufacturing - specifically in the medical equipment sector.
- Self-motivated with a strong work ethic and ability to operate independently in the field.
- Valid G-class driver's license and passport, with the ability to travel freely between Canada and the U.S.
- Willing and able to travel frequently to clinical sites across North America, sometimes on short notice.
- Ability to read and interpret mechanical drawings, electrical schematics, or system wiring diagrams
- Solid understanding of workplace safety standards, particularly when working with powered equipment and medical devices.
- Hands-on experience with mechatronic systems, including software updates, firmware flashing, serial interfaces and basic command-line tools.
- Strong analytical and troubleshooting skills with a demonstrated ability to diagnose complex, system-level issues.
- Comfortable communicating with healthcare staff, engineers, and internal stakeholders in both technical and non-technical contexts.
- Proficient with documentation and reporting using Microsoft Office, Google Docs, and Google Sheets.
Bonus Skills:
- Familiarity with regulatory standards such as ISO 13485, IEC 60601 etc.
- Experience working in startup or fast-paced R&D environments with iterative product development cycles.
- Past experience interacting directly with healthcare professionals in a regulated environment.
About Advanced Technology Search Group
Specializing in advanced technology product development roles, ATSG recruiters are adept in the field and have an omniscient understanding of what our clients are searching for. Our expertise combined with our hands-on, personable approach ensures the best possible outcome, for both our clients and the candidates.
ATSG specializes in advanced product development roles in the Toronto job market. Our knowledgeable staff consistently offer a comprehensive and thoughtful recruitment experience. Our expertise combined with our impeccable customer service means we always deliver the best possible outcomes, for our clients and candidates.
With an in-depth knowledge of the industry, ATSG has placed itself at the forefront of the technology job market. Specializing in technology product development roles, we are proud to always offer the best positions and staff the best candidates. Our expertise combined with our impeccable customer service means we always deliver the best possible outcomes, for our clients and candidates.