Manager Quality Assurance
Top Benefits
About the role
Requisition ID: 193122
Career Group: Distribution Centre Management
Job Category: Central Production
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: British Columbia
City: Delta
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact? British Columbia Central Kitchens, located in Delta, BC, is opening in early Spring 2026, we are looking for an onsite Quality Assurance Manager. This is an exciting opportunity that will be responsible for overseeing, assuring compliance to, and continuously improving Food Safety and Quality Management Systems for this federally licensed site. This will be achieved through direct management of the Food Safety/Quality team at the site, developing and improving process, revising, and developing Preventive Control Plans (PCP) and HACCP plans, conducting risk assessments, and verifying compliance to established metrics or customer requirements. This position will also facilitate customer complaint investigations, food safety investigations and the corrective/preventive action processes. Additionally, this position will lead the plant team to maintain certification to one of the Global Food Safety Initiative recognized scheme
Here’s Where You’ll Be Focusing
- Lead the site food safety programs, regulatory compliance and GFSI certification
- Advance the organization’s food safety and quality policy and procedures at the site to establish a compliant food safety culture
- Proactively maintain and continue to improve plant quality and food safety systems such as PCPs, Health Canada Listeria Policy, GMPs and all other applicable programs
- Maintain FSEP requirements for prerequisite programs and HACCP plans (verification, validation, logging of changes, and review of programs annually or as changes occur
- Drive the implementation of a GFSI scheme at the facility and maintain certification
- Understand CFIA and Health Canada’s food safety investigation, risk assessment and recall processes and execute if required
- Review and participate in the development of SOPs and SSOPs for all aspects of the business at the site
- Train plant personnel in TQM philosophies, SPC, HACCP, GMP, and monitor compliance.
- Develop, in conjunction with Corporate Food Safety, Key Performance Indicators (KPIs) and reporting systems
- Directly manage and perform proficiency testing/evaluation of a multi-level Quality Assurance team of employees
- Identify and report to senior site and Corporate Food Safety management any and all concerns (perceived or otherwise) regarding food safety and quality
- Develop, conduct and assist in training of manufacturing staff as required
- Ensure quality, product safety, plant sanitation, pest control, and regulatory standards are met
- All other duties as required
#RS
#BCCK
What You Have To Offer
- Bachelor level Degree in Food Science, Microbiology, Quality Assurance, or related degree
- Minimum of 5 – 7 years experience in Quality Assurance/Food Safety discipline within the food manufacturing industry with the following:
- Experience in a Ready-to-Eat (RTE) product processing/manufacturing facility
- Experience troubleshooting potential food safety and quality problems at the plant level
- Experience developing and managing food safety management systems
- 3 years experience in a Quality Assurance or Food Safety Leadership role(s)
- 3 years experience training and implementation of TQM, SPC, HACCP, structured Risk Assessment and Corrective Action/Root Cause Analysis processes, vendor qualification, and customer requirement auditing
- Experience leading food safety programs at federally regulated establishments under the Safe Food for Canadians Act and Regulations (SFCR)
- Experience managing and implementing GFSI schemes and the successful oversight/implementation of a GFSI standard within a food manufacturing facility, ideally in ready to eat food categories
- Proficient use of Microsoft Office Suite
- Excellent oral and written communication skills
- Demonstrated effective team development and leadership to create and support a high performing team.
- Inquisitive and analytical abilities to solve production quality and food safety issue
Hours of Operation
- Work after hours or on off-shifts if needed
- Available to work evenings, weekends and holidays as required
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
The salary range for this position in British Columbia is $91,000.00
$126,000.00 . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.
Manager Quality Assurance
Top Benefits
About the role
Requisition ID: 193122
Career Group: Distribution Centre Management
Job Category: Central Production
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: British Columbia
City: Delta
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact? British Columbia Central Kitchens, located in Delta, BC, is opening in early Spring 2026, we are looking for an onsite Quality Assurance Manager. This is an exciting opportunity that will be responsible for overseeing, assuring compliance to, and continuously improving Food Safety and Quality Management Systems for this federally licensed site. This will be achieved through direct management of the Food Safety/Quality team at the site, developing and improving process, revising, and developing Preventive Control Plans (PCP) and HACCP plans, conducting risk assessments, and verifying compliance to established metrics or customer requirements. This position will also facilitate customer complaint investigations, food safety investigations and the corrective/preventive action processes. Additionally, this position will lead the plant team to maintain certification to one of the Global Food Safety Initiative recognized scheme
Here’s Where You’ll Be Focusing
- Lead the site food safety programs, regulatory compliance and GFSI certification
- Advance the organization’s food safety and quality policy and procedures at the site to establish a compliant food safety culture
- Proactively maintain and continue to improve plant quality and food safety systems such as PCPs, Health Canada Listeria Policy, GMPs and all other applicable programs
- Maintain FSEP requirements for prerequisite programs and HACCP plans (verification, validation, logging of changes, and review of programs annually or as changes occur
- Drive the implementation of a GFSI scheme at the facility and maintain certification
- Understand CFIA and Health Canada’s food safety investigation, risk assessment and recall processes and execute if required
- Review and participate in the development of SOPs and SSOPs for all aspects of the business at the site
- Train plant personnel in TQM philosophies, SPC, HACCP, GMP, and monitor compliance.
- Develop, in conjunction with Corporate Food Safety, Key Performance Indicators (KPIs) and reporting systems
- Directly manage and perform proficiency testing/evaluation of a multi-level Quality Assurance team of employees
- Identify and report to senior site and Corporate Food Safety management any and all concerns (perceived or otherwise) regarding food safety and quality
- Develop, conduct and assist in training of manufacturing staff as required
- Ensure quality, product safety, plant sanitation, pest control, and regulatory standards are met
- All other duties as required
#RS
#BCCK
What You Have To Offer
- Bachelor level Degree in Food Science, Microbiology, Quality Assurance, or related degree
- Minimum of 5 – 7 years experience in Quality Assurance/Food Safety discipline within the food manufacturing industry with the following:
- Experience in a Ready-to-Eat (RTE) product processing/manufacturing facility
- Experience troubleshooting potential food safety and quality problems at the plant level
- Experience developing and managing food safety management systems
- 3 years experience in a Quality Assurance or Food Safety Leadership role(s)
- 3 years experience training and implementation of TQM, SPC, HACCP, structured Risk Assessment and Corrective Action/Root Cause Analysis processes, vendor qualification, and customer requirement auditing
- Experience leading food safety programs at federally regulated establishments under the Safe Food for Canadians Act and Regulations (SFCR)
- Experience managing and implementing GFSI schemes and the successful oversight/implementation of a GFSI standard within a food manufacturing facility, ideally in ready to eat food categories
- Proficient use of Microsoft Office Suite
- Excellent oral and written communication skills
- Demonstrated effective team development and leadership to create and support a high performing team.
- Inquisitive and analytical abilities to solve production quality and food safety issue
Hours of Operation
- Work after hours or on off-shifts if needed
- Available to work evenings, weekends and holidays as required
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.
The salary range for this position in British Columbia is $91,000.00
$126,000.00 . We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure that you are paid fairly and competitively.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.