Investigator, Towing Services-Temporary Full-Time (12 months)
Top Benefits
About the role
#IN-DNI #LI-DNI
Company: CGIC
Department: Claims Employment Type: Temporary Full-Time (12 months) Work Model: Remote-Based Language: This role operates in English.
THE OPPORTUNITY
We are a leading Canadian financial services co-operative committed to being a
catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
Our Claims team aspires to create peace of mind for our clients and our
communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.
As the Investigator, Towing Services you will negotiate and settle towing and
storage expenses incurred by our policyholders. You will utilize dispute resolution tactics, assist legal counsel with documentation and work with various stakeholders to support investigations.
HOW YOU WILL CREATE IMPACT
-
Maintaining a proactive follow-up system to monitor trends, outline organizational impacts, and apply legislative changes.
-
Resolving towing and storage disputes, including recommending alternative actions to manage accounts.
-
Investigating excessive towing and storage expenses incurred by our policyholders, including collaborating with claims partners to provide loss reconstruction and environmental cause and origin reports.
-
Preparing defence files with legal representatives and attending meetings, conferences and trials as required.
-
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
TO JOIN OUR TEAM
-
You have two years of experience in auto insurance claims or a related field.
-
You have completed post-secondary education in insurance, risk management or a related discipline.
-
You have or are working towards the Chartered Insurance Professional (CIP) designation.
-
You have basic knowledge of insurance, towing operations, provincial legislation and court proceedings.
HOW YOU WILL SUCCEED
- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support our peers.
WHAT YOU NEED TO KNOW
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
WHAT’S IN IT FOR YOU?
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
Salary information
Expected Salary range : CAD $ $60,574.00 to $100,956.00 CAD
The salary amount for the successful candidate is determined by Co-operators in
its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Employees may also have the opportunity to participate in incentive programs and
earn additional compensation tied to individual and/or business performance, or other business metrics.
Not the right fit? Search for Investigator, Towing Services jobs in Calgary, Alberta, Canada
About Co-operators
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.
We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.
With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.
Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.
Similar Jobs
Investigator, Towing Services-Temporary Full-Time (12 months)
Top Benefits
About the role
#IN-DNI #LI-DNI
Company: CGIC
Department: Claims Employment Type: Temporary Full-Time (12 months) Work Model: Remote-Based Language: This role operates in English.
THE OPPORTUNITY
We are a leading Canadian financial services co-operative committed to being a
catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
Our Claims team aspires to create peace of mind for our clients and our
communities. Our national team of knowledgeable and trusted professionals serve our clients with compassion. We are passionate about continuous improvement and operate with high-integrity, motivated by our desire to do the right thing for our clients.
As the Investigator, Towing Services you will negotiate and settle towing and
storage expenses incurred by our policyholders. You will utilize dispute resolution tactics, assist legal counsel with documentation and work with various stakeholders to support investigations.
HOW YOU WILL CREATE IMPACT
-
Maintaining a proactive follow-up system to monitor trends, outline organizational impacts, and apply legislative changes.
-
Resolving towing and storage disputes, including recommending alternative actions to manage accounts.
-
Investigating excessive towing and storage expenses incurred by our policyholders, including collaborating with claims partners to provide loss reconstruction and environmental cause and origin reports.
-
Preparing defence files with legal representatives and attending meetings, conferences and trials as required.
-
Providing exceptional client service in accordance with our claims service and quality standards, with the view of enabling the organization to be the industry leader in client engagement.
TO JOIN OUR TEAM
-
You have two years of experience in auto insurance claims or a related field.
-
You have completed post-secondary education in insurance, risk management or a related discipline.
-
You have or are working towards the Chartered Insurance Professional (CIP) designation.
-
You have basic knowledge of insurance, towing operations, provincial legislation and court proceedings.
HOW YOU WILL SUCCEED
- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support our peers.
WHAT YOU NEED TO KNOW
- You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
WHAT’S IN IT FOR YOU?
- Training and development opportunities to grow your career.
- Flexible work options to support personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
Salary information
Expected Salary range : CAD $ $60,574.00 to $100,956.00 CAD
The salary amount for the successful candidate is determined by Co-operators in
its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.
Employees may also have the opportunity to participate in incentive programs and
earn additional compensation tied to individual and/or business performance, or other business metrics.
Not the right fit? Search for Investigator, Towing Services jobs in Calgary, Alberta, Canada
About Co-operators
As a leading Canadian financial services co-operative, Co-operators offers multi-line insurance and wealth products, services, and advice to build financial strength and security. With over $56 billion in assets under management, we provide financial solutions and security through property and casualty (P&C) insurance, life insurance, wealth management, institutional asset management and brokerage operations. We are governed by member organizations, including co-operative organizations, credit union centrals and representative farm organizations.
We are rooted in the idea that together, we are stronger, safer, and more resilient. Our vision to be a catalyst for a sustainable society is reflected in everything we do, including our community investment programs, strategic partnerships, and active volunteerism. We champion and fund the development of community-oriented co-operatives and social enterprises, invest for positive impact, and work hard to contribute to communities across Canada by supporting financial literacy, mental health, flood safety, and sustainability initiatives and programming.
With over 600 locations across the country, over 6,000 employees and a dedicated financial advisor network of over 2,500 licensed insurance representatives, we remain true to our roots: putting the needs of our clients and our communities first.
Our response to COVID-19 As an essential service, we took immediate steps to ensure the health and safety of our people, clients, and communities. We’re following the direction of Health Canada as we roll out a phased return to corporate and local offices across the country. If you have applied for a posted role, a recruiter will be in touch with an update. Currently, all interviews are being conducted remotely.