Victim Assistance Worker (SVAP)
Top Benefits
About the role
CHILLIWACK, BC, CANADA .
PART-TIME . SEPTEMBER 2, 2025
Description
Part-time - 21 Hours/Week Until June 30, 2026
Job Summary:
To provide practical assistance and justice related information and support services to victims of relationship abuse, sexual assault, child abuse (sexual and physical), elder abuse, and criminal harassment.
Qualifications:
Education, Training and Experience:
- Diploma in a related Human/Social Services field.
- Two (2) years’ recent directly related experience working with children, youth, and adults in crisis and in the justice system.
- Valid Driver’s License and reliable vehicle with appropriate insurance.
Job Skills and Abilities:
- Must be capable of working independently and in a team setting.
- Must have knowledge of sexual abuse, sexual assault, and domestic violence dynamics.
Key Duties and Responsibilities:
- Conducts client intake by performing duties such as obtaining demographic information, providing information regarding the victim service worker’s role and the services offered by the organization, assisting clients in completing intake forms, and explaining issues related to confidentiality.
- Provides emotional support to clients who have been victims of crime through active listening, debriefing and validating client’s emotions.
- Assesses clients’ needs for other services and provides them with information on organizations and professionals such as community service agencies, counselors, legal aid lawyers, physicians, and mental health services. Recommends appropriate services to clients.
- Provides crisis response and intervention as necessary.
- Support clients’ interest and rights by performing duties such as liaising for clients with the police and Crown Counsel, obtaining information about clients’ cases including case status.
- Provides information on criminal justice system, reactions to victimization and information to help avoid re-victimization.
- Provides court support services such as explaining court processes and providing court orientation.
- Provides accompaniment and/or transportation to court, police, and medical appointments as required.
- Assist clients in completing forms such as Crime Victim Assistance Program Applications and Victim Impact Statements.
- Participates in public education to raise awareness of the CCS SVAP program.
- Consults and liaises with community service agencies to maintain up-to-date information on available resources and develop community relations.
- Maintains and provides statistics and reports externally and internally regarding service delivery as required.
- Complete all mandatory learning requirements.
- Performs other relevant duties as may be required.
General:
- Wage rate as per BCGEU Collective Agreement, Victim Assistance Worker - Grid 11 - $27.54 per hour plus health and dental benefits.
- This position requires Union membership.
- This position is open to all persons.
- This position requires successful completion of a criminal record check.
- This position reports to the Advocacy Services Coordinator
Please mention the name of the job position you are applying for in your cover letter.
NO phone calls. Only short listed applicants will be contacted.
Closing Date: 12:00 Noon, September 17, 2025
Compensation
$27.54 per hour
About Chilliwack Community Services
Our Mission: Chilliwack Community Services (CCS) provides opportunities with people to make positive change in their lives.
For over 80 years, CCS has been dedicated to meeting social and community needs in Chilliwack and surrounding areas. What began in 1928 with the efforts of a single woman helping a neighbour in need became a group of volunteers working for many years. In 1966, CCS became a registered society with a mandate "to identify and respond to Chilliwack area's unmet social needs'. That mandate has changed and grown so that today we provide extensive social and human services to a broad cross section of residents throughout the Chilliwack area.
Governed by a volunteer Board of Directors, the society now has over 100 employees and 220 volunteers who work out of several locations in Chilliwack and Sardis to deliver over 40 programs providing family support, early childhood development, youth, employmnet, immigrant, seniors and other community services.
Funding comes from contracts with provincial, federal and municipal governments, grants, fees for service, and local service organizations. Personal donations, memberships, earned revenue, and various fundraising efforts comprise 20% of our total budget.
Ther is no cost for services unless specifically noted. Confidentiality is assured.
Victim Assistance Worker (SVAP)
Top Benefits
About the role
CHILLIWACK, BC, CANADA .
PART-TIME . SEPTEMBER 2, 2025
Description
Part-time - 21 Hours/Week Until June 30, 2026
Job Summary:
To provide practical assistance and justice related information and support services to victims of relationship abuse, sexual assault, child abuse (sexual and physical), elder abuse, and criminal harassment.
Qualifications:
Education, Training and Experience:
- Diploma in a related Human/Social Services field.
- Two (2) years’ recent directly related experience working with children, youth, and adults in crisis and in the justice system.
- Valid Driver’s License and reliable vehicle with appropriate insurance.
Job Skills and Abilities:
- Must be capable of working independently and in a team setting.
- Must have knowledge of sexual abuse, sexual assault, and domestic violence dynamics.
Key Duties and Responsibilities:
- Conducts client intake by performing duties such as obtaining demographic information, providing information regarding the victim service worker’s role and the services offered by the organization, assisting clients in completing intake forms, and explaining issues related to confidentiality.
- Provides emotional support to clients who have been victims of crime through active listening, debriefing and validating client’s emotions.
- Assesses clients’ needs for other services and provides them with information on organizations and professionals such as community service agencies, counselors, legal aid lawyers, physicians, and mental health services. Recommends appropriate services to clients.
- Provides crisis response and intervention as necessary.
- Support clients’ interest and rights by performing duties such as liaising for clients with the police and Crown Counsel, obtaining information about clients’ cases including case status.
- Provides information on criminal justice system, reactions to victimization and information to help avoid re-victimization.
- Provides court support services such as explaining court processes and providing court orientation.
- Provides accompaniment and/or transportation to court, police, and medical appointments as required.
- Assist clients in completing forms such as Crime Victim Assistance Program Applications and Victim Impact Statements.
- Participates in public education to raise awareness of the CCS SVAP program.
- Consults and liaises with community service agencies to maintain up-to-date information on available resources and develop community relations.
- Maintains and provides statistics and reports externally and internally regarding service delivery as required.
- Complete all mandatory learning requirements.
- Performs other relevant duties as may be required.
General:
- Wage rate as per BCGEU Collective Agreement, Victim Assistance Worker - Grid 11 - $27.54 per hour plus health and dental benefits.
- This position requires Union membership.
- This position is open to all persons.
- This position requires successful completion of a criminal record check.
- This position reports to the Advocacy Services Coordinator
Please mention the name of the job position you are applying for in your cover letter.
NO phone calls. Only short listed applicants will be contacted.
Closing Date: 12:00 Noon, September 17, 2025
Compensation
$27.54 per hour
About Chilliwack Community Services
Our Mission: Chilliwack Community Services (CCS) provides opportunities with people to make positive change in their lives.
For over 80 years, CCS has been dedicated to meeting social and community needs in Chilliwack and surrounding areas. What began in 1928 with the efforts of a single woman helping a neighbour in need became a group of volunteers working for many years. In 1966, CCS became a registered society with a mandate "to identify and respond to Chilliwack area's unmet social needs'. That mandate has changed and grown so that today we provide extensive social and human services to a broad cross section of residents throughout the Chilliwack area.
Governed by a volunteer Board of Directors, the society now has over 100 employees and 220 volunteers who work out of several locations in Chilliwack and Sardis to deliver over 40 programs providing family support, early childhood development, youth, employmnet, immigrant, seniors and other community services.
Funding comes from contracts with provincial, federal and municipal governments, grants, fees for service, and local service organizations. Personal donations, memberships, earned revenue, and various fundraising efforts comprise 20% of our total budget.
Ther is no cost for services unless specifically noted. Confidentiality is assured.