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Parts Specialist - Internal Customer Support

Manulift5 days ago
Langdon, AB
Senior Level
Full-Time

Top Benefits

Telemedicine service from day one (Telus Health)
Group insurance paid 75% by employer
Group RRSPs and DPSPs contributions

About the role

We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions have a direct impact on the success of the company. We are known for providing innovative solutions that optimize the productivity and profitability of local businesses.

Under the supervision of the Parts Manager, the Internal Parts Specialist knows the workings of the parts department and will do everything possible to offer an efficient service to keep inventories up to date. You will also be responsible for responding to various requests from internal customers.

Schedule:

Training: Monday to Friday 7:30 a.m. to 4:00 p.m. (40 hours/week) during training and integration process.

Official: Monday to Friday 8:30 a.m. to 5:00 p.m. (40 hours/week) once training and integration process completed.

Main responsibilities:

  • Handle requests for parts from shop technicians; process and prepare the necessary parts for internal shop repairs.
  • Source parts locally required for urgent repairs.
  • Place orders with suppliers in cooperation and under instructions from the parts purchasing department.
  • Process and handle incoming emails.
  • Follow up and track on order parts.
  • File orders.
  • Perform purchase order receipts and restock shelves as required.
  • Perform any and all other related tasks.

Experience and desired skills:

  • Experience in a similar role.
  • Skilled in a computerized environment.
  • Knowledge of industrial parts is an asset.
  • Customer service skills.
  • Organizational skills and discipline.
  • Autonomy and resourcefulness.
  • Team spirit.

Why Manulift?

  • Salary based on your experience.
  • Possibility of overtime.
  • Work clothing and boots provided.
  • Telemedicine service from day one (Telus Health).
  • Group insurance paid at 75% by Manulift.
  • Group RRSPs and DPSPs.
  • Participation in team activities, recognition evenings and family days.
  • Amount allocated for physical activity.
  • Collaborative leadership.
  • Generous referral bonus of up to $ 5000 depending on the position.

About Manulift

Machinery Manufacturing
201-500

Manulift is Canada’s leading telehandler expert. Serving you with 4 branches and a net work of over 25 dealerships, rental centres or service centres across Canada, Manulift is proud to sell and rent, new and used Merlo, Snorkel and SkyTrak telehandlers. From agriculture and construction to mining and landscaping, Our experts are ready to help you optimize your operations!

Manulift est le chef de file du chariot élévateur télescopique au Canada. Avec 4 succursales et un réseau de 25 concessionnaires, centres de locations et centres de service, nous sommes fier de vendre et louer, neufs ou usagés, les marques Merlo, Skytrak et Snorkel, De la construction, aux opérations agricoles à la manutention industrielle, minière ou pour le terrassement. Nos experts sont prêts à vous aider optimiser vos opérations!

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