**Location:**Montreal, ON, CA

**Job Requisition Id:**199066
**Business Function:**Sales
**Primary City:**Montreal
**Other Location(s):**Ottawa
**Province:**Quebec
**Employment Type:**Full-Time
**Employment Status:**Permanent
**Language Requirement:**Bilingual Imperative (CBCC)
**Employee Class and Level:**CPMGB03
Number of Vacancies1
**Closing Date (YYYY-MM-DD):**2026-04-03

Job Description

The Director eCommerce and Parcel Sales is responsible for developing and executing the national sales strategy (East) to achieve targeted business growth and revenue objectives. This executive leadership role will play a critical part in rebuilding and expanding our parcel business by driving market share growth, strengthening strategic partnerships, and leading high impact sales initiatives across key Ecommerce segments. As a senior sales leader, the Director will foster, manage, and deepen relationships with some of Canada Post's most significant and strategic customers. The role is accountable for ensuring strong customer retention, identifying new growth opportunities, and delivering solutions that align with evolving eCommerce and parcel market demands. The director will provide leadership to their team/sales organization, setting clear strategic priorities, enabling high- performance teams, and championing a customer obsessed approach to sales execution. Working cross functionally with operations, marketing, product and commercial strategy teams, the Director will ensure alignment between customer needs, market opportunities and Canada Post's parcel and ecommerce capabilities. This position reports to the General Manager, Ecommerce, International and Marketing Solution Sales.

Job Responsibilities

Below are the main job requirements and responsibilities for the Director, E-Commerce and Parcel Sales Solutions.

• Plan and implement sales strategy and customer retention and development programs for the E-Commerce and Parcels LOB / Smartmail Marketing LOB.

• Achieves sales quotas by managing and coaching the end-to-end sales process and methodology for the E-Commerce & Parcels / Smartmail Marketing Solution Specialist sales team, including oversight and support for prospecting, customer analytics, proposal development, executing presentations, negotiating agreements, signing contracts within delegation of authority, securing sales to obtain full revenue, volume, and margin potential.

• Manage sales resources according to agreed headcount and budgets.

• Contribute to formulation of policy and strategy as a sales executive team member.

• Recruit, manage, train, and motivate Solution Specialists and support staff according to company procedures, and policy.

• Maintain administration and relevant reporting and planning systems.

Job Responsibilities (continued)

• Manage relevant reporting of management and financial information for the assigned Solution Specialist LOB sales team.

• Supports for their reports and personally maintains industry level knowledge and expertise regarding E-Commerce & Parcel / Smartmail Marketing trends and best practices.

• Maintain and develop corporate image and reputation, and protect and develop the company's brands via suitable sales activities and intellectual property (sales collateral) management.

• Plan and manage internal communications and awareness of corporate direction, mission, aims and activities.

• Leads change management efforts, using approved Change Management processes, as required. Communicates and manages the change providing process specific coaching to assigned sales team. Monitors and regularly reports on goal progress related to change initiatives.

• Create a positive work environment, provide clear objectives and performance expectations, ensure team members are adequately trained and well-informed; provide employees with the support necessary to deliver or exceed planned results.

Qualifications

Education

• Completed post-secondary, preferably in a related field or a combination of equivalent professional experience and training

Experience

• 5 to 7 years of relevant functional experience

• 3 or more years’ experience managing people

• One or more years of experience in a unionized environment an asset

Other Candidate Requirements

• Proficient computer skills and competent with Microsoft Office programs
• Excellent team building and leadership skills and experience
• Budget and planning experience
• Sound organizational, analytical, judgement and decision-making skills with proven abilities in problem solving
• Strong interpersonal skills with an ability to build and maintain relationships
• Strong oral and written communication skills

Other Information

Canada Post’s values and behaviours

Our Values -Trust,RespectandDeliverrepresent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.

Our behaviours –**Make the call, Know the destination, Deliver for others, Ignite our pride;**embody our values, bringing them to life and guiding our actions.

We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

All qualified candidates will be considered however preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.

Accessibility

Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility. If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.

Employment Equity

Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

Information on our Equity, diversity & inclusion national strategy and our Indigenous reconciliation strategy can be found at the following links:

Equity, diversity and inclusion

Indigenous reconciliation strategy

Conflict of interest

A conflict of interest is when an employee’s interests (personal, financial or business) or relationships (family or close personal relationships) interfere, or appear to interfere, with the interests of Canada Post. To know if a conflict exists, please refer to the Canada Post's code of conduct.

Safety Sensitive positions

This position may be considered a Safety Sensitive position. For additional information please refer to Canada Post's substance use policy.