JOB DESCRIPTION

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Global Valuations Change Team, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. You will work on a varied book of work across the pricing spectrum as a senior Project Manager / Business Analyst supporting the strategic pricing platform and will work closely with Strategic Change, Operations, Technology teams and representatives at varied levels from our base of current and potential consumers of pricing reference data. In addition, you will be working with a hands-on approach to support the development and deployment of strategic firm wide pricing change.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Complete data analysis and reconciliation to understand and explain differences between legacy and strategic pricing systems to stakeholders for help making business decisions for pricing platform adoption.
• Analyze vendor and industry change notifications to confirm if there is any impact to the Pricing Domain.
• Work with operational partners to gather business requirements and translate them to technology partners with appropriate documentations and workflows.
• Provide data validation, analysis, and recommended solutions for clients.
• Design visually compelling KPIs to communicate progress and issues targeting audiences of various levels.
• Provide frequent, clear & structured updates for consumption by LOB stakeholders and senior steering committee.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.
• Strong Business Analysis skills and demonstrable experience of working across multiple projects in parallel.
• Strong understanding of pricing across exchange traded assets and the evaluated pricing of fixed income assets.
• Experience in supporting Application migrations from Legacy to Strategic Platforms.
• Experience of working with External market data vendors.
• Experience in understanding and translating client needs into strategic solutions.
• Strong written and oral communication skills, the ability to quickly adjust messages based on different audiences and agendas.

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics

• Experience of producing project reporting for management, stakeholders and sponsors.

• Deals comfortably with ambiguity and uncertainty; is flexible and has the ability to create clarity and consensus.

• Ability to consistently deliver results with little direct supervision and good judgement as to when to seek assistance or escalate.

• Ability to balance and deliver upon multiple delivery requests whilst managing expectations.

• System level knowledge of JPMorganChase or similar company reviewing current tools used by Operations, and creating requirements to streamline processes and reporting.

• Strong PC skills (JIRA & Microsoft Suite - Outlook, PowerPoint, Excel, Word and Visio) and experience with applications such as Tableau, Alteryx, UiPath and Qlikview.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.