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Senior Director, Product

Air Canada7 days ago
Montréal, QC
Senior Level
Full-Time

About the role

**JOB TITLE:**Senior Director, Product

**POSITION STATUS:**Permanent – Full Time

**DEPARTMENT:**Senior Management

**LOCATION:**Montreal/ Mississauga

WHO WE ARE

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Air Canada Vacations is looking for talented people to join our exciting and continually growing team. We are looking for innovative and dedicated professionals who have a passion for travel and the desire to bring Air Canada Vacations to the next level. We look forward to having you on board!

At Air Canada Vacations, we’re constantly on the lookout for talented people to join our team! We offer rewarding challenges in a fast-paced and creative environment. If you are dynamic, ambitious and interested in being a part of the exciting world of travel, apply now!

WHAT YOU'LL BE DOING

Head of Global Product & strategic partnerships – Travel Industry

  • Responsible for the company’s development of worldwide strategy of land and sea components of holiday packages. Focus primarily on Europe, North/South America, Australasia and Sun destinations
  • Play a pivotal leadership role in shaping the organization’s travel portfolio and driving long-term growth.
  • Develop and manage high value strategic partnerships with key global suppliers, including hotels, cruise lines, car rentals, rail service, tourist boards, and destination management companies.
  • Requires strategic insight, strong negotiation, and a deep understanding of industry trends.
  • Expand revenue opportunities and enhance product offerings
  • Lead and develop a high performing team responsible for managing key industry partnerships, negotiating marketing recoveries, and securing financial contributions that support promotional campaigns and broader marketing initiatives.
  • Ensure the company delivers a diverse, competitive, and innovative range of travel products that meet evolving customer expectations.
  • Oversee pricing strategy for packaged holidays to ensure market competitiveness, profitability, and differentiation, while negotiating value added components that enhance the customer offering.
  • Manage the creation, accuracy and optimization of digital brochure content, including securing partner funding to maximize exposure and support joint marketing objectives
  • Establish trust and strong working relationships with internal stakeholders

Strategic Leadership & Vision

  • Lead the development of a global product strategy aligned with organizational goals and market opportunities.
  • Drive innovation to ensure the company adapts to the rapidly evolving travel landscape.
  • Evaluate destinations and emerging markets to inform long term product planning and tourism development opportunities.
  • Provide mentorship, guidance, and empowerment to team members, fostering a culture of collaboration, accountability, and continuous improvement.
  • Responsible, in conjunction with Human Resources & Administration department, for employees evaluation/development process, salary recommendations, staffing and employee relations activities

Product & Market Strategy

  • Ensure the company maintains a competitive and compelling product portfolio within the marketplace.
  • Conduct destination and product research, market intelligence gathering, and competitor analysis to identify trends and inform decision making.
  • Identify opportunities for new or enhanced products and services based on customer needs and market shifts.
  • Oversee contract negotiations and manage supplier agreements to ensure compliance, mitigate risk, and protect organizational interests.
  • Ensure all product and partnership activities adhere to corporate policies, legal requirements, and industry standards.
  • Manage operational and strategic risks associated with product development and supplier relationships.
  • Communicate clear goals, expectations, and timelines to ensure departmental alignment and execution.
  • Support company growth initiatives through strategic planning and cross functional collaboration.
  • Work effectively under pressure while maintaining high standards of quality and professionalism.

WHAT YOU BRING TO THE TEAM

Qualifications and skills required

  • University diploma, at least 10 years of experience, including 5 years in a senior position. Proven leadership experience within the travel, tourism, or hospitality industry.
  • Strong negotiation skills with a track record of securing high value partnerships.
  • Travel is required to understand trends, secure newly developed product and to observe competitor activities
  • Exceptional relationship building abilities across diverse cultures and business environments.
  • Analytical mindset with experience in market research, competitive analysis, and strategic planning.
  • Ability to manage multiple priorities, meet deadlines, and perform effectively under stress.
  • Strong communication, presentation, and stakeholder management skills
  • Possess a high energy level and charismatic, leadership presence

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

About Air Canada

Airlines and Aviation
10,000+

Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation network celebrating its 25thanniversary in 2022, Air Canada provides scheduled passenger service directly to 51 airports in Canada, 51 in the United States and 86 internationally. It is the only international network carrier in North America to receive a Four-Star ranking from Skytrax, which in 2021 gave Air Canada awards for the Best Airline Staff in North America, Best Airline Staff in Canada, Best Business Class Lounge in North America, and an excellence award for its management of the COVID-19 pandemic.

**

Air Canada est la plus importante société aérienne du Canada, le transporteur national du pays et un membre cofondateur du réseau Star Alliance — le plus vaste regroupement mondial de sociétés aériennes, qui célèbre son 25e anniversaire en 2022. Les lignes passagers régulières d’Air Canada relient sans escale 51 aéroports au Canada, 51 aux États-Unis et 86 sur le reste du globe. En Amérique du Nord, Air Canada constitue le seul transporteur aérien d’envergure internationale offrant une gamme complète de services à détenir la cote quatre étoiles de Skytrax qui, en 2021, lui a décerné les prix Meilleur personnel au sol et à bord en Amérique du Nord, Meilleur personnel au sol et à bord au Canada, Meilleur salon de classe affaires en Amérique du Nord ainsi qu’un Prix d’excellence pour sa gestion de la pandémie de la COVID-19.

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