Bilingual Senior Credit Control Specialist
Top Benefits
About the role
Welcome to Hays!
At Hays, we believe in being long-term partners with our people as well as our customers. With over 50 years of business success across 31 countries, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Together with over 9,500 people across the globe, we are better together: we support, celebrate, and share with each other to create stronger outcomes for all. Launch your career with the world’s leading specialist recruitment & workforce solution organization. Join the Hays team!
What can I expect day to day?
As Senior Credit Controller – Americas, you will play a critical role in safeguarding cash flow and credit risk across the Canada, USA and Brazil businesses. You will manage a complex, high value ledger, lead collection activity on overdue and escalated accounts, and act as a trusted partner to Sales, Finance and regional stakeholders. This role requires a bilingual French and English speaker with strong commercial judgement, excellent stakeholder management skills, and experience operating in a multi country, high volume environment.
Credit Control & Collections Own and manage a portfolio of high value and complex client accounts across Canada, USA and Brazil Drive timely collections in line with agreed payment terms and regional credit policies Proactively identify overdue, high risk and problem accounts, escalating where appropriate Lead negotiations with clients to resolve payment issues and establish recovery plans where required Reduce aged debt and support DSO improvement across the region Stakeholder & Client Management Act as a senior point of contact for escalated credit and payment matters Partner closely with Sales, Operations and Finance to resolve disputes efficiently Build strong, professional relationships with internal stakeholders and external clients Support business growth while ensuring appropriate credit risk controls are applied Risk, Controls & Reporting Assess and monitor credit risk, recommending credit limits and terms Ensure compliance with Hays credit policies, internal controls and audit requirements Prepare and present regular debt, risk and performance reporting Support month end close activities related to receivables and provisions Process Improvement & Leadership Identify opportunities to improve credit control processes, automation and efficiency Support regional and global Order to Cash initiatives and system enhancements Share best practice across the Americas and mentor junior credit controllers where required
Who are we looking for?
MUST HAVE: Proven experience in a senior credit control role, ideally within a multinational or shared services environment Strong understanding of how to interpret credit risk data from providers such as D&B and Equifax, Experience creating statistical reports, and confidence in making client calls. Strong knowledge of accounts receivable, collections and credit risk management Experience managing complex, high value customer portfolios Fluent English and French (spoken and written) Excellent communication, negotiation and stakeholder management skills Strong analytical skills with high attention to detail
NICE TO HAVE: Experience supporting North and South American markets Knowledge of local payment practices and commercial environments in Canada, USA or Brazil Experience working with GreatPlains and Navision Prior exposure to recruitment, professional services or high volume transactional businessesbout who you are, but who you want to become.
What you’ll get in return – The Hays Deal
Believing that personal growth leads to professional progression, you’ll feel heard, valued and assured that we care about your wellbeing, in an inclusive environment where you can be your authentic self. This will enable you to reach your full potential, broadening your ability to make a positive impact leading to your own personal success. Access to team leadership training for you to evolve your career Cutting-edge tools and technology to enable you to make an extraordinary impact Flexible work arrangements: Work from home options and access to work remotely up to four weeks per year using our work from anywhere policy Generous leave entitlements to take advantage of parental leave, volunteering days, lifestyle and flex leave Celebrate success: Culture built on rewarding success with the opportunity to influence your earning potential with uncapped commission in addition to base salary Global career opportunities - make your mark locally or explore international opportunities with Hays Thrive in a workplace where diversity is celebrated, and everyone feels welcome Wellbeing rewards: Benefit from health, leisure and lifestyle partnership discounts Employee Resource Groups and Working Groups for you to connect and collaborate with like-minded colleagues
What to do next If you strive for performance, see things through whilst acting with integrity? Hays is the place to be. Joining Hays means joining a business that’s going places. Apply today!
Not the right fit? Search for Bilingual Senior Credit Control Specialist jobs in Toronto, Ontario, Canada
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com
Similar Jobs
Bilingual Senior Credit Control Specialist
Top Benefits
About the role
Welcome to Hays!
At Hays, we believe in being long-term partners with our people as well as our customers. With over 50 years of business success across 31 countries, we have built a reputation as the world leader in specialist recruitment and workforce solutions. Together with over 9,500 people across the globe, we are better together: we support, celebrate, and share with each other to create stronger outcomes for all. Launch your career with the world’s leading specialist recruitment & workforce solution organization. Join the Hays team!
What can I expect day to day?
As Senior Credit Controller – Americas, you will play a critical role in safeguarding cash flow and credit risk across the Canada, USA and Brazil businesses. You will manage a complex, high value ledger, lead collection activity on overdue and escalated accounts, and act as a trusted partner to Sales, Finance and regional stakeholders. This role requires a bilingual French and English speaker with strong commercial judgement, excellent stakeholder management skills, and experience operating in a multi country, high volume environment.
Credit Control & Collections Own and manage a portfolio of high value and complex client accounts across Canada, USA and Brazil Drive timely collections in line with agreed payment terms and regional credit policies Proactively identify overdue, high risk and problem accounts, escalating where appropriate Lead negotiations with clients to resolve payment issues and establish recovery plans where required Reduce aged debt and support DSO improvement across the region Stakeholder & Client Management Act as a senior point of contact for escalated credit and payment matters Partner closely with Sales, Operations and Finance to resolve disputes efficiently Build strong, professional relationships with internal stakeholders and external clients Support business growth while ensuring appropriate credit risk controls are applied Risk, Controls & Reporting Assess and monitor credit risk, recommending credit limits and terms Ensure compliance with Hays credit policies, internal controls and audit requirements Prepare and present regular debt, risk and performance reporting Support month end close activities related to receivables and provisions Process Improvement & Leadership Identify opportunities to improve credit control processes, automation and efficiency Support regional and global Order to Cash initiatives and system enhancements Share best practice across the Americas and mentor junior credit controllers where required
Who are we looking for?
MUST HAVE: Proven experience in a senior credit control role, ideally within a multinational or shared services environment Strong understanding of how to interpret credit risk data from providers such as D&B and Equifax, Experience creating statistical reports, and confidence in making client calls. Strong knowledge of accounts receivable, collections and credit risk management Experience managing complex, high value customer portfolios Fluent English and French (spoken and written) Excellent communication, negotiation and stakeholder management skills Strong analytical skills with high attention to detail
NICE TO HAVE: Experience supporting North and South American markets Knowledge of local payment practices and commercial environments in Canada, USA or Brazil Experience working with GreatPlains and Navision Prior exposure to recruitment, professional services or high volume transactional businessesbout who you are, but who you want to become.
What you’ll get in return – The Hays Deal
Believing that personal growth leads to professional progression, you’ll feel heard, valued and assured that we care about your wellbeing, in an inclusive environment where you can be your authentic self. This will enable you to reach your full potential, broadening your ability to make a positive impact leading to your own personal success. Access to team leadership training for you to evolve your career Cutting-edge tools and technology to enable you to make an extraordinary impact Flexible work arrangements: Work from home options and access to work remotely up to four weeks per year using our work from anywhere policy Generous leave entitlements to take advantage of parental leave, volunteering days, lifestyle and flex leave Celebrate success: Culture built on rewarding success with the opportunity to influence your earning potential with uncapped commission in addition to base salary Global career opportunities - make your mark locally or explore international opportunities with Hays Thrive in a workplace where diversity is celebrated, and everyone feels welcome Wellbeing rewards: Benefit from health, leisure and lifestyle partnership discounts Employee Resource Groups and Working Groups for you to connect and collaborate with like-minded colleagues
What to do next If you strive for performance, see things through whilst acting with integrity? Hays is the place to be. Joining Hays means joining a business that’s going places. Apply today!
Not the right fit? Search for Bilingual Senior Credit Control Specialist jobs in Toronto, Ontario, Canada
About Hays
We are leaders in specialist recruitment and workforce solutions, offering advisory services such as learning and skill development, career transitions and employer brand positioning.
As the Leadership Partner to our customers, we invest in lifelong partnerships that empower people and businesses to succeed. We help you achieve your career goals and deliver your business needs by combining meaningful innovation with our global scale and insights.
Last year we helped over 280,000 people find their next career. Join the millions of people around the world that our specialist recruitment consultants provide with up-to-date information on career options, interesting insights and specific industry trends.
We help our customers define and implement strategies to create inclusive and equitable workplaces. Through harnessing and analysing data, we support business decision making and advise on how to access Talent Networks. We also assist in identifying attractive employer propositions by truly understanding a company’s identity, and support clients with all aspects of their Early Careers proposition, from strategic planning through to operational execution.
Hays is the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The c.12,800 people we employ around the world partner with clients and candidates to power the world of work. Every day our expert consultants help thousands of candidates find their next role, and they also help clients reshape workforces and deal with talent shortages. In the year to 30 June 2021, we placed 77,000 people in permanent jobs and 244,000 people into temporary roles. For more information about our global network, strategy and Group financial results, visit www.haysplc.com