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Operations & Sales Coordinator

Digital Mirror4 days ago
Hybrid
$20 - $25/hour
Mid Level
full_time

Top Benefits

3.5% on all sales up to $10,000/month
5% on sales over $10,000
7% on any deals you close directly

About the role

About DMA Events

DMA Events is a multi-award-winning experiential marketing and event production agency. We deliver over 150 high-impact events a year across Canada, the U.S., and Europe — and we’re scaling to 250+.

Our clients include:

  • Global Beauty & Fashion Brands – L’Oréal, Redken, Sephora, Maxim
  • Major Retail & Lifestyle Companies – Ferrero Rocher, Barbie, GotStyle, Pizzaville
  • Luxury Automotive & Racing – Porsche, Red Bull Racing, DFC Auto Group
  • Pharmaceutical & Wellness Groups – Hamilton Health Sciences, Arthritis Society, Lululemon
  • Finance, Tech & Corporates – McDonald’s Corporate, RBC, BMO, Fidelity, Intuit
  • Educational Institutions – UofT, George Brown, Toronto Congress Centre
  • National Agencies – Mosaic, Intercept Group, The Idea Hunter, XMC

We’re known for premium photo booths, immersive AI activations, LED tunnels, GlamBot experiences, corporate video content, and full-scale event coverage.

The Opportunity

We’re looking for a skilled, proactive, and highly organized Operations & Sales Coordinator who wants to work behind the scenes of world-class events — helping us stay organized, scalable, and client-ready at all times.

You’ll be the right hand to the founder, responsible for backend operations, scheduling staff, responding to client inquiries, managing CRM automation, and helping scale our agency's infrastructure and capacity.

What You'll Be Doing

  • Client Communications – Respond to inbound leads, follow up, and coordinate bookings
  • Staff Scheduling – Assign photo booth attendants, photographers, DJs, and activation team members to events across Canada
  • Operations Management – Oversee inbox, proposals, confirmations, timelines, and weekly schedules
  • Automation & CRM – Manage GoHighLevel CRM, handle automations, tagging, pipeline stages, and follow-ups
  • Creative Coordination – Collaborate with the founder and VA (handling graphics, marketing, biz dev)
  • Performance Tracking – Report weekly results, staff updates, and lead activity to the founder

Who We're Looking For

  • Strong communicator with admin and client coordination experience
  • Background in events, operations, marketing, or media production
  • Highly organized, proactive, and able to manage multiple moving pieces
  • Experience with Google Suite, CRMs (GoHighLevel is a plus), Canva, project management tools
  • Based in Toronto or familiar with the Canadian event market
  • Bonus if you've worked in photo/video production, branded activations, or creative agencies

Job Details

  • Position: Remote
  • Location: Must be Toronto-based or able to work Eastern time hours
  • Hours: Monday–Friday, 9:00 AM to 3:00 PM (120 hours/month)
  • Start Date: Immediate
  • Type: Part-time (with growth potential into full-time)

Compensation

  • 3.5% on all sales up to $10,000/month
  • 5% on sales over $10,000
  • 7% on any deals you close directly
  • Bonuses:
  • $250 bonus for booking 10+ events/month
  • $500 quarterly bonus if targets are exceeded
  • Additional bonuses for high-ticket add-ons (360 booths, full branding packages)

Why DMA Events?

  • Work with elite brands and VIP clients
  • Be part of a fast-growing company doing work across Canada, the U.S., and Europe
  • Join a creative team with a strong reputation for quality, precision, and style
  • Help build long-term client relationships instead of chasing one-offs
  • Shape how the backend of a high-end creative agency operates and scales

How to Apply

We don’t just want a résumé. We want to see how you think.

Please complete the short application via our Google Form and include a short video or voice note telling us:

  • Why you’re the right person to run our operations
  • How you’ll help us stay organized, scale, and deliver excellence
  • A little about your past experience in events or sales

APPLY HERE:

HTTPS://DOCS.GOOGLE.COM/FORMS/D/E/1FAIPQLSEIHGKNIXTHINSJRDIZKJNUPQQIO19U752ZLN-QT4DLRENPRA/VIEWFORM?USP=SHARING&OUID=103004831928429316061

Deadline to Apply: [Deadline Friday, July 16th at 5 PM EST]

We’ll be reviewing submissions as they come in. Shortlisted applicants will be invited to a Zoom interview.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Expected hours: 30 per week

Additional pay:

  • Bonus pay
  • Commission pay

Benefits:

  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location: Hybrid remote in Concord, ON

Expected start date: 2025-07-11

About Digital Mirror

Software Development
11-50

The Digital Mirror founders came together at Seal Software fifteen years ago, where they created the category contract analytics, which introduced the idea of using machine learning to extract and manage data from contracts at scale. Seal Software's early focus on AI for contracts laid the groundwork for many of today's advancements in contract analytics. Its use of natural language processing (NLP) and machine learning allowed businesses to handle large contract repositories effectively. Seal Software was acquired by DocuSign in 2020. Now, Digital Mirror is taking Seal's work to the next level, allowing customers to identify what matters in their contracts, find out where value is being lost, and taking action to fix it.