At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity

What You'll Be Doing

Responsible for growing and managing the business within a defined base of existing verticals such as Long Term Care, Universities, Colleges, Condos, Stratas, Rental MDUs, Executive Suites Focus on maintaining relationships with current bulk base and renewing contracts as they reach maturity Ability to manage multiple product portfolios, demonstrate continued growth and ability to cross sell Meet and exceed annual sales quota requirements that include Renewal Units, New Bulk & MRR Act as the single point of contact selling & servicing an integrated suite of Rogers Connected Home (Bulk Internet, Access Agreements, Marketing Agreements) Must be a strong team player and ability to work within a “team selling” environment Large focus on building relationships with business owners, C-level Executives, and key stakeholders within all assigned accounts & projects Must have strong communication skills with business acumen to maintain conversations about client strategy, challenges, strategic imperatives and asset management Demonstrated knowledge of modern selling techniques and virtual account management skills High quantity of in person meetings are required to support this role – up to 25% of the role in the field is required to exceed KPIs Partner with key internal stakeholders to develop customized value propositions where needed Responsible for creating and generating customer pricing quotes, RFP’s, Connected Home & Rogers Business proposals, and quarterback internal business case reviews for required governance approvals Responsible for pro-active understanding the following forecasting, account planning, competitive intelligence, industry trends, executive briefing, expense management, and various administrative responsibilities when required.

What You'll Bring

University degree or equivalent expertise

5 to 10 years sales experience in Mid-Market / Strategic Segments with preference of selling experience to major accounts Must be trustworthy, have strong Business Acumen, likeable & customer focused on helping customers solve problems & achieving their desired goals & outcomes Selling telecom services would be considered an asset (Bulk, Wireless, IoT, Wireline, Data Centre + Cloud, Managed & Professional Services, Cloud based Phone systems) Experience in Microsoft 365, Teams, PowerPoint, Excel, Word & Salesforce CRM Seasoned communicator both verbally & written Technology driven (understand market trends) Proven interpersonal skills Proven aptitude for implementing sales strategies Be self-motivated, results orientated & accountable for the development of new business Positive team member and contributor Proven funnel management experience Experienced presenting to Executives (Internal/External)

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification.

Schedule Full time

Shift Day

Length of Contract No Selection

Work Location Barlow 2400 32 Ave NE (7789), Calgary, AB

Travel Requirements Up to 25%

Background Check(s) Required Canadian Criminal Record Check and Driver's Abstract

Posting Category/Function Sales & Account Management

Requisition ID 332501

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes Customer Experience