Job Description Our public sector client, Affinity is looking for an Insurance Agency Manager & nominee to represent its agency in provinces and territories it operates and supervise a small team of licensed general insurance agents. Reporting to the Director, Ancillary Operations and with extensive experience as a licensee, this person ensures regulatory supervision of agents, monitor quality and compliance with practices, actively participate in recruiting and integrating new agents, and contribute to continuous process improvement and overall agency performance. The nominee works closely with the Corporate Compliance Team for the monitoring activities, controls, reporting, projects or any other regulatory initiatives.

Responsibilities

• Taking a leadership role in designing and improving distribution standards for our automobile damage insurance suite of products nationally.
• Provide coaching, mentoring and ongoing training to the agency licensed agents, organize regular team meetings and ensure the onboarding, integration and development of new agents as applicable.
• Supervise the licensed agents, perform quality assurance review of files, track and monitor continuing education and licensing requirements of the agents and agency.
• Act as the point of contact for regulatory inquiries and complaints, write supervision reports and follow up on corrective actions, conduct controls. Implement and enforce regulatory policies (provincial requirements, iA corporate policies)
• Manage fair distribution of work within the team, analyze monitoring reports (daily, monthly), implement corrective actions following internal audits, identify and implement process improvements.
• Document supervision interventions in internal systems; identify training needs and propose suitable content, monitor mandatory training and development plans.
• Work as a team with all WGI and iA Dealer Services partners to provide exceptional service to all clients, demonstrate professionalism and maintain a brand image in line with the company’s code of ethics, participate in assigned work meetings, prepare reports requested by management.

Qualifications Minimum Requirements:

• University or college degree in finance, management, or related field
• CIP (Chartered Insurance Professional) designation.
• Property and Casualty Insurance (agent) license in good standing.
• Minimum 5 years’ experience as Property and Casualty Insurance (agent) licensee.
• Excellent oral and written Bilingual English & French communication skills (Fluent Spoken French is minimum) for interprovincial interactions
• Excellent knowledge of financial products and regulations
• Leadership, rigor, autonomy, and ability to work under pressure
• Excellent analytical and synthesis skills.

Other Requirements

• Ability to work collaboratively and communicate with other sectors
• Demonstrate great autonomy
• Demonstrate great rigor and attention to detail
• Excellent team spirit
• Show initiative and strong proactivity in seeking and implementing solutions, as well as the ability to see actions through to implementation
• Ability to make decisions and possess good judgment
• Proficiency in Word and Excel

Affinity Earn Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 13082