Craft Unforgettable Experiences Among the Vines
Nestled among endless rows of vines and lush gardens, Good Earth Winery is more than just an award-winning destination—it’s a place where rustic elegance meets warm, heartfelt hospitality. From nationally and internationally acclaimed wines to farm-fresh seasonal cuisine, every experience here is crafted with passion and care.

Whether you’re serving guests in our restaurant, guiding visitors through wine tastings, supporting special events, or helping create unforgettable banquets, your role is essential to bringing the Good Earth story to life.

As part of Carmen’s Group—an entertainment and hospitality leader with over 40 years of creating extraordinary moments—you’ll join a team dedicated to exceptional service, genuine connection, and creating memories that last a lifetime. If you’re ready to grow your career surrounded by natural beauty and excellence, Good Earth Winery is the place to be.

Why Work for Carmen’s Group?

• Fun and dynamic team
• Competitive salary & incentive package
• Great Place to Work Certified and award recipient in several categories
  • Most Trusted Executive Teams – 2023
  • Best Places to Work in Hospitality & Retail – 2023
  • Best Places to Work in Canada – 2024
  • Best Workplaces for Women – 2024
  • Best Workplaces for Mental Wellness – 2024
• Perks & Benefits
  • Pay on Demand – get paid when you need it
  • Global Hotel Discounts for your travels
  • Comprehensive Group RRSP & Health Benefits
  • Staff discounts at our restaurants
  • Wellness programs & staff events
  • Employee recognition programs celebrating your achievements and milestones
  • Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion – where your career is supported every step of the way.

What you will be doing:

• Plan, organize and finalize all event details for weddings, corporate and social events and ensure client satisfaction on the day of the event.

• Assist clients in the planning process and utilize effective upselling techniques to suggest upgrades that enhance their experience.

• Create floor plans for events, as well as reviewing clients’ floor plan for accuracy and calculation of seated guests.

• Co-ordinate event logistics for sample meals.

• Ensure completion of banquet event orders (BEOs), floor plans and other documents required for all team members participating in the event.

• Respond to all email and phone inquiries, confirmation of event details, questions and concerns from clients in a timely manner.

• Maître D’ and serve events as needed; effectively leading by example and ensuring flawless execution of the event service

• Ensure that event schedules are accurate, and timelines are followed, constant communication between servers and other event staff

• Stay up to date on industry trends by reading publications, attending seminars, conferences, webinars and other professional development avenues in relation to the wedding & events industry.

• Introduce and recommend preferred vendors for event services, including: décor, set-up and day of coordination professionals, lighting and DJ services, event rental companies, etc.

• Maintain good working relations with Carmens preferred vendors and ensure adherence to event space, policies and regulations, and submitting of the purchase order related to their services.

• Maintain solid and open communication with operations department.

• Build partnerships with Maître D’, Chef and key servers in order to ensure that the service standards are maintained.

• Attend and participate in sales, operations & Carmens Group meetings as required.

• Use of Event Temple program to track, solicit, book, and follow up on accounts.

• Prepare invoices and invoice clients for any outstanding balance owed on their contract, prior to the event taking place.

• Conduct and take sales calls as needed to show prospective clients the facility and utilize effective sales techniques to book events.

• Other related duties as required.

What you bring:

• Post-Secondary education, specialization in Event Management, Professional Event Planning, Tourism, Hospitality Management, Social Sciences, or Arts preferred.
• 1 to 2 years of experience in an Event Coordinator or Maître D position.
• Knowledge of Event Temple is considered an asset.
• Exceptional interpersonal and communication skills, both written and verbal.
• Strong organizational and time management skills.
• Strong sense of exceeding in providing quality service to our internal and external customers.
• Customer service mindset as well as a high level of ethics and integrity.
• Flexible work schedule, including evenings and weekends.
• Valid Smart Serve certification

We are Carmen's Group - a proud Hamilton-born hospitality company with a mission to create extraordinary memories. Our venues include Carmen's Event Centre, the C Hotel, the Lakeview, the Hamilton Convention Centre, Fig & Lemon Catering, the Arlington Hotel, and Good Earth Food & Wine. Together, we’re shaping the future of Southern Ontario’s event scene—one unforgettable experience at a time.

Are You Ready to Take the Lead? Apply today and let’s create something extraordinary together.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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