Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work site environment: Air conditioned. Work setting: Community and social services. General office. Social service agency or group home. Management. Budgetary responsibility: 0 - $100,000. Tasks: Direct the delivery of social and community service programs. Plan and organize the delivery of social and community service programs. Hire and provide training for professional and non-professional staff. Direct and advise professional and non-professional staff. Manage the operations and activities of social and community centres, correctional facilities and detention centres. Resolve conflict situations. Coaching. Supervision: 5-10 people. Computer and technology knowledge: MS Word. Security and safety: Criminal record check. Immunization records. Driver's validity licence check. Vulnerable sector check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Work under pressure. Attention to detail. Large workload. Personal suitability: Accurate. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Team player. Values and ethics. Proactive. Employment terms options: Flexible hours. Experience: 3 years to less than 5 years. Employment terms options: Morning. On call. Day. Health benefits: Dental plan. Health care plan. Financial benefits: Group insurance benefits. Life insurance. Mileage paid. Pension plan. Other benefits: Free parking available. Learning/training paid by employer. Paid time off (volunteering or personal days). Parking available. Travel insurance. Wellness program.