Imagine yourself as part of one of the most dynamic companies in the healthcare technology industry today! Accuro is a division of Shoppers Drug Mart, a Loblaw Company. QHR is leading the way in Canadian healthcare technology, by providing solutions to assist healthcare professionals enrich their practices and improve the quality of care delivered to all Canadians across the country. We are looking for talented, inspired, and motivated people to join our incredible team and experience a workplace culture that stands above the rest! Competitive salaries and generous perks are just a few of the reasons that Accuro has been voted one of BC's Top Employers and Canada’s Top Small & Medium Employers for many years running.

Position Summary

Our Implementations team is looking for their next Associate Project Manager! This role is responsible for coordinating multiple implementation projects with a focus, but not limited to, our current clients Accuro data migration needs. The primary accountability of this role is to ensure a smooth data transition for our clients through a high level of coordination, communication, and transition.

COMPETENCIES CRITICAL FOR SUCCESS

• Project Management Skills - A highly organized manager that can design and execute comprehensive campaign, event, and product launch plans. Keen to prioritize tactics and project elements that will impact maximize business results.
• Solution-oriented Thinker - Ability to understand and work within organizational parameters, but be able to think creatively and “outside the box” in finding opportunities to resolve internal process related issues.
• Problem Solver - Natural energy and passion for recommendations with a demonstrated ability to distil complex issues to their essence and articulate a compelling case in resolving process issues that impact our customers.
• Consensus Builder - Ability to influence others and build consensus and commitment to a recommended direction while managing multiple stakeholders. Must exude a natural energy and passion for his/her recommendations. 
• Strong Analytical Skills - Ability to synthesize qualitative and often ambiguous information with strong analytical skills and a natural attention to detail.

PRIMARY RESPONSIBILITIES

The Implementations Associate Project Manager will be responsible for (but not limited to):

• Stays organized and is punctual with all tasks and client facing engagements.
• Coordination of Implementation project resources and activities.
• Accurate and timely project documentation in Salesforce.
• Issue escalation and resolution.
• Understand QHR’s product and can speak to the functionality and process.
• Responsible for ensuring client expectations are met with a high degree of quality. 
• High degree of inter and intra departmental communication, including Data, Client Services, and Finance.
• Be a primary contributor to the continual development and improvement of implementations’ process and delivery.

ADDITIONAL DUTIES AND EXPECTATIONS

• Promote QHR’s “Blue Culture” framework to foster a collaborative, positive and efficient workplace
• Contribute to the organization’s positive image both internally and externally
• Perform other duties consistent with the position, as reasonably directed by your manager

QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS

• 2+ years of Project Management experience.
• Post-secondary education with a technical and/or medical background or equivalent experience.
• Confident in implementing medium size clinics.
• A commitment of working towards Project Management certification (PMP, CAPMP, PMI-ACP) within the next 24 months.
• Ability to work both independently and cohesively in a remote team environment.
• Effective and proven interpersonal and communication skills.
• Detail oriented, possess above-average organizational and follow up skills.
• Clinical healthcare experience and/or experience with Accuro an asset.

COMPENSATION AND LOGISTICS

• Base salary, variable bonus established at the corporate level, competitive benefits package

  • Salary range: $65,000–$78,000 CAD, based on experience and qualifications.

• Full time, permanent

• This position is available as either a hybrid role in the Kelowna, BC area or a remote role anywhere in Canada.

• May require onsite visits (< 5 a year)

• Some non-standard hours of work may be required for this position