The Canadian Chamber of Commerce is Canada’s largest and most activated business network — representing over 400 chambers of commerce and boards of trade and more than 200,000 businesses of all sizes, from all sectors of the economy and from every part of the country — to create the conditions for our collective success. Our vision is to build a Canada of thriving business opportunity, a strong economy and a better life for all. Our mission is to drive change, partner broadly and be the undisputed champion and catalyst for the future of business success. We do this through policy and advocacy, our Canadian Chamber Network and our suite of essential business services.

Through our Chamber 2025 Strategic Plan, we give each of our members more of what they need to succeed: insight into markets, competitors and trends, influence over the decisions and policies that drive business success and impact on business and economic performance.

The Canadian Chamber recruit’s top talent who understands today’s business realities and have an entrepreneurial mindset that can support our business building goals as well as emerging business needs and opportunities.

What We Offer

• Advancement Opportunities
• Annual Salary: $55,000-$60,000
• Comprehensive Benefit Package covered by the Chamber at no cost to employees
• Competitive vacation
• A defined pension plan starting after one (1) year of service
• Compressed-work week during the summer
• Hybrid work environment

Term and Location

This position will be based in Montreal. The Chamber offers hybrid work arrangements in our Ottawa office, with a requirement of three days in-office presence per week.

Summary of the Role and Opportunity

The Representative, Export Services is the familiar face that our clients will get to know and trust with their export needs. Reporting to the Senior Director of Export Services, the successful candidate will work closely with all team members, including our staff in our headquarters in Ottawa, in order to provide our clients with an exceptional customer experience. From guiding clients on applying for an ATA Carnet to assisting them in obtaining Certificates of Origin, this role is a key part of the department’s success.

Core Duties and Responsibilities

Carnet

• Reviewing applications and supporting documents in order to process and issue Carnets
• Guiding clients through the process of traveling with a Carnet, guarding against claims etc.
• Answering telephone inquiries and providing general information on the Carnet product
• Providing support to Headquarters and other regional offices
• Supporting colleagues with daily troubleshooting issues

Document Certification

• Verifying, stamping and signing various documents
• Answering telephone inquiries and providing general information with regards to the certification of documents
• Processing online certification requests

Other Responsibilities

• Filing and scanning of documents
• Data entry
• Sorting and distributing incoming/outgoing mail deliveries
• Ordering supplies and monitoring inventory
• Assisting with logistics with regards to events or other promotional activities
• Assisting the other offices with additional support on various topics in the Services department

Knowledge, Skills and Experience

• Customer service experience (minimum two years)
• A professional who is highly motivated and positive with a desire to learn and grow.
• The ability to identify issues and recommend alternative courses of action.
• Excellent organizational skills and attention to detail.
• Ability to work independently and to know when to consult with colleagues and leader for input and direction.
• Ability to work with others as part of a team and to actively seek and leverage teammates’ strengths.
• Ability to work in English and in French

Application Deadline:

October 10, 2025.

The Canadian Chamber of Commerce is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, we will make accommodations available to applicants with disabilities upon request during the recruitment process.

Our goal is to be a diverse workforce that is representative, at all job levels, of all segments of society. We are dedicated to encouraging a supportive and inclusive culture amongst the whole workforce and we are committed to building a team that represents a variety of backgrounds, perspectives and skills, where equal employment opportunities are available to all applicants and teammates. All aspects of employment including the decision to hire will be based on merit, competence, performance and business needs.