Who you are

• 1-2 years of experience in program support, operations or an administrative role (e.g., partner program support, business operations, consulting or related functions)
• Comfortable assisting with planning, prioritizing and executing short-term cross-functional projects
• Experience supporting stakeholders across partner management, product marketing or operations to implement process improvements or support reporting and analysis
• Strong attention to detail with excellent written and verbal communication skills
• Solid analytical skills, with the ability to help gather, track and summarize data to inform decisions
• Ability to follow established processes and execute assigned tasks reliably and efficiently
• Team-oriented with strong collaboration skills and a service-minded approach
• Impactful communicator who confidently shares ideas and perspectives

What the job involves

• The Partner Marketing Program Specialist supports the execution and administration of partner marketing programs by managing processes, tools and partner-facing systems. This role plays a key part in ensuring partner marketing initiatives run smoothly, accurately and in compliance with established guidelines
• The specialist is responsible for reviewing and processing co-marketing fund (CMF) proposals and claims, maintaining up-to-date content within the partner marketing portal and supporting the documentation and improvement of partner marketing workflows. By delivering timely, accurate and consistent operational support, this role helps ensure partners have the information and resources they need to successfully engage in marketing programs
• Key responsibilities include coordinating CMF submissions and approvals, tracking program activity and reporting, updating partner-facing resources and communications and collaborating cross-functionally with partner marketing, services marketing, legal. finance, and operations teams
• The Partner Marketing Program Specialist brings strong attention to detail, organizational skills and a service-oriented mindset to support a scalable and effective partner marketing ecosystem
• Review, process and track CMF proposals and claims to ensure compliance with program guidelines
• Management of partner creative review as part of approval process
• Maintain and update content, resources and tools within the partner portal
• Manage and execute content update requests to partner pages on .com
• Support and coordinate with third-party vendors executing partner marketing initiatives
• Document, maintain and monitor partner marketing processes, ensuring consistency and adherence
• Assist in tracking program metrics and generating operational reports
• Collaborate cross-functionally with marketing, finance, operations and other internal teams to support partner programs
• Identify process improvements to increase efficiency and partner satisfaction
• Identify process improvements to increase efficiency and internal stakeholder satisfaction
• Support the execution of partner marcom initiatives
• Additional support of partner marketing communications, enablement and experience team as defined
• Key Performance Indicators:
• Accuracy and timelines of CMF proposal reviews and claims processing
• Adherence to document partner marketing processes and workflows
• Timely updates and accuracy of partner portal content and resources
• Completion of assigned operations tasks and projects o schedule
• Accuracy and completeness of operation reports and metrics
• Contribution to process improvements and identification of operational gaps
• Positive feedback from cross-functional teams on support and responsiveness

Benefits

• Gym membership
• Pension plan
• Share purchase options
• Extra holiday purchase optional
• 25 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance