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Manager of Software Engineering

Marqeta5 days ago
Toronto, Vancouver
CA$114,045 - CA$142,556/yearly
Senior Level

Top Benefits

Health, dental, vision coverage
Pet insurance included
Unlimited time off, avg 5 weeks

About the role

Who you are

  • Experienced engineering leader (8–10+ years in engineering, 3+ years managing senior and staff engineers)
  • Deep backend engineering expertise, you have a strong foundation in building and scaling backend systems, and you can credibly engage with your engineers on architecture, performance, and design trade-offs
  • Breadth across the stack, you've led teams delivering across multiple product lines and paradigms: from synchronous API services (Java/Spring Boot) to batch and event-driven ETL pipelines (Python/Airflow), and you know how to apply the right tool for each problem
  • Operational excellence and incident management, you hold a high bar for system reliability and on-call hygiene, drive blameless post-mortems, and ensure your team can detect, respond to, and learn from incidents quickly
  • Hands-on AI-first mindset: you embrace AI/ML to improve team velocity, drive automation, and reduce manual review rates
  • Strong ownership mentality, you thrive in ambiguity and take full responsibility for outcomes
  • Comfortable engaging directly with enterprise customers and compliance officers, translating technical decisions into clear narratives for non-technical stakeholders
  • Excellent communicator who can lead cross-functional initiatives and influence stakeholders at all levels
  • Nice-To-Haves
  • Deep understanding of identity verification, AML/BSA compliance, and regulatory obligations in the financial services or fintech space
  • Experience integrating with identity verification vendors (e.g., Trulioo, LexisNexis, Socure, Alloy) or sanctions screening providers
  • Background in fintech issuing platforms, core banking, or payments operations
  • Prior ownership of KYC/KYB automation initiatives that materially reduced manual review rates or compliance risk
  • Familiarity with AML/BSA regulatory obligations, OFAC screening, FinCEN CIP rules, or Red Flag program requirements

What the job involves

  • Own the end-to-end identity verification lifecycle, from one-time CIP checks at account opening through ongoing CDD and continuous customer risk monitoring, ensuring accuracy, timeliness, and regulatory compliance at every stage
  • Build and operate systems that enforce KYC obligations across the full framework: identity verification (CIP), risk-based due diligence (CDD), and event-driven re-verification as customer risk profiles evolve
  • Drive AI-first automation, reducing manual review rates and increasing efficiency across KYC/KYB decisioning, sanction screening, and Red Flag rule evaluation
  • Lead and mentor a high-performing engineering team, improving velocity and system reliability through intelligent workflows and automation
  • Act as the technical and business-facing leader in customer and regulatory escalations, translating complex compliance scenarios into scalable platform improvements
  • Partner cross-functionally with Risk, Compliance, Product, Operations, and Legal to shape the platform roadmap and identity verification strategy
  • What Success looks like
  • The engineering team is engaged, growing, and operating at high velocity — engineers feel ownership, have clear career paths, and are proud of what they ship
  • KYC/KYB onboarding decisions consistently meet compliance requirements and customer-facing SLAs, with a reliable, auditable platform that earns trust from customers and regulators alike
  • Manual identity review rates are materially reduced through AI-driven decisioning workflows, freeing the team to focus on higher-leverage problems
  • The Identity platform is architected to be extensible — enabling Marqeta to expand into new markets with different regulatory frameworks (e.g., new jurisdictions, AML regimes, or licensing requirements) without requiring a platform rebuild
  • Customers and regulators view Marqeta as trusted, expert partners in identity and compliance

Benefits

  • Praise: We believe in generously recognizing each other’s talents and contributions, and sharing the goodness we see
  • Health and wellness: We cover your premiums for health, dental, and vision. Plus, your pet gets his/her/its own insurance, on us
  • Flexible time off: We take time to relax and recharge when needed. We have unlimited time off for most employees and encourage an average of 5 weeks per year
  • Marqeta paid family leave: We support all families. We offer 12 weeks of paid leave for all new parents and up to 20 for birthing parents. We also offer 4 weeks of caregiving leave
  • 401k match: We invest in your future. We’ll match 50% of your contribution and up to 6% of your salary
  • Meaningful equity: As owners of the company, we’re all in this together. Full-time employees will receive equity in Marqeta
  • Giving back: We recognize we’re part of a larger community and encourage employees to donate their time and expertise to organizations they support
  • Monthly stipend: You’ll get an additional monthly stipend on your paycheck to help fund your daily commute, cell phone, and/or internet connectivity
  • Stock discount: The Employee Stock Purchase Program allows employees to buy discounted company stock

About Marqeta

Financial Services
1001-5000

Modern life is fueled by modern financial solutions that are so seamlessly woven into our daily lives, you almost forget they are there. At Marqeta, we don’t just think about how we transact, we think about how those transactions can unlock delight with every digital experience. Our modern card issuing platform enables our world-class customers to create tailored and embedded financial solutions that cater to the evolving needs of today’s consumers.

Marqeta is a flexible-first company with headquarters in Oakland, CA. We’re passionate about empowering our people to make a significant impact and do the best work of their lives, all while revolutionizing the way millions experience the movement of money.

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