Location: Ottawa, Ontario

Reports to: Coordinator, enhanced and supportive programs and services

Employment Status: Full time temporary (until July, 2027)

Bargaining Unit Status: Included

Annual Salary: $64,646.40 - $77,604.40

Language requirement: Excellent verbal and written communication in English and French are essential

Bona fide occupational requirement (BFOR)

Closing date: July 31st, 2026

Schedule: In Office Monday to Friday (8:30am to 4:30pm, 40 hours per week). Some Evenings, Weekends and Holidays may be required.

Competition #: 26-074

Posted: Internal and external

Vacant: No

About us

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 400 caring professionals in a unionized environment in over 21 locations across Ottawa.

The Francophone Employment Navigator plays a critical role in supporting Francophone job seekers from minority communities in navigating the path to employment. This role is part of a province-wide initiative to establish a network of Francophone navigators working collectively to improve access, coordination, and relevance of French-language employment services. The Navigator offers culturally and linguistically appropriate services while fostering meaningful partnerships with employers and community organizations.

What will you do

Offer individualized, culturally and linguistically adapted support throughout clients’ employment journeys, including job search assistance, career planning, and labour market integration.

Ensure an active offer of French-language services and provide resources and support that are fully accessible in French.

Build strong relationships with local employers and community partners to foster inclusive, welcoming work environments for Francophone job seekers.

Develop and implement local strategies to attract, welcome, and retain French-speaking talent in the labour market.

Conduct client needs assessments and provide tailored support in navigating employment and training opportunities.

Plan, coordinate, and facilitate small to large-scale events, including workshops, networking sessions, and employer engagement activities.

Align with provincial performance, quality, and accountability standards for employment services.

Participate in and contribute to cross-regional collaboration and knowledge sharing across the provincial Francophone navigator network.

Maintain up-to-date, confidential records and manage client data using digital systems.

Promote service offerings through public relations, community engagement, and outreach initiatives.

This opportunity may be for you if you have

Post-secondary education in a relevant field such as Human Resources, Public Relations, Career Development, Community Development, Education, or a related discipline. A combination of education and equivalent, relevant experience may also be considered.

Minimum of 2–3 years of experience in employment services, community engagement, client support, or a related field, preferably within a Francophone or bilingual service context.

Experience working with Francophone and/or minority language communities is highly preferred.

Demonstrated success in delivering employment-related programming, including one-on-one employment support, job readiness training, or labour market integration services.

Experience in navigating government-funded employment programs, employment legislation, or workforce development initiatives is considered an asset.

Solid knowledge of challenges faced by Francophone job seekers, particularly in minority language communities.

Experience conducting client assessments and supporting job seekers in navigating employment systems.

Strong knowledge of Ottawa and area community resources and support organizations serving Francophone clients is an asset.

Proven ability to build community partnerships and work effectively with diverse stakeholders, including employers and service providers.

Proficient in Microsoft 365 (Word, Excel, Outlook, Teams, etc.) and comfortable working with databases and file management systems.

Experience in event planning, coordination, and facilitation, particularly for employment-related programming.

Demonstrated ability to work both independently and collaboratively within a team and network setting.

Fluent in French and English (spoken, written, and reading).

Additional Qualifications

Successful applicants will be required to provide a clear Vulnerable Sector Check or Broad Police check obtained within the past six (6) months, as a condition of employment with YSB.

To confirm language proficiency required for this position, successful candidates may be requested to undergo an oral and written assessment conducted by a third-party provider, arranged by YSB. Candidates must meet the minimum required linguistic profile before their employment start date.

Valid driver’s license and access to reliable transportation are required.

Occasional travel outside of the Ottawa region may be required.

Disclaimer

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

What we offer

An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;

15 days of annual vacation + 2 personal days;

100% YSB-paid group health benefits for eligible employees;

A team where you get to be yourself everyday and where you have the freedom to innovate;

Holiday pay, as determined by YSB polices and the Collective Agreement in place

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful. Please be advised that although ADP has embedded AI functions YSB does not use this AI function to make hiring decisions. All recruitment decisions including the screening of applications are made by our hiring team, who review each application with care and consideration. We value the individuality and potential of each applicant and strive to create an inclusive hiring experience. If you have any questions about our recruitment practices, we encourage you to reach out to our Talent Acquisition Coordinator.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from the LGBTQ community and/or people with intersectional identities. Accommodation will be made available for applicants with a disability throughout the hiring process, kindly make your needs known in advance.

All interested candidates are encouraged to apply. In the event a qualified candidate is not found, candidates that do not meet the qualifications indicated on the posting may be considered. Qualified candidates may be contacted at any time throughout the application window, upon the closing date.