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Probation Officer

Toronto, ON
CA$1,507 - CA$1,862/week
Mid Level
Temporary

About the role

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Apply By: Monday, April 27, 2026 11:59 pm EDT

Probation Officer

Job ID:

241697

Posting status:

Open

Organization:

Ministry of Children, Community and Social Services

Division:

Youth Justice Division

City:

Brampton, Kitchener, Scarborough, Toronto

Position(s) language:

English

Job term:

8 Temporary up to 18 months, with possibility of extension

Job code:

10172 - Probation Officer 2

Salary:

$1,506.53 - $1,861.87 Per week*
*Indicates the salary listed as per the OPSEU Collective Agreement.

- Note: This position requires successful completion of the ministry professional development program in the areas of law, case management and administration and the prescribed ministry on the job training program plus two years' experience as a Probation Officer 1 (those who have not successfully completed the program and experience will be placed in the Probation Officer 1 salary range of $1,182.40 to $1,541.00 per week as an underfill).

Do you want to make a difference in the lives of young persons who are in conflict with the law and their families? If so, consider this challenging opportunity with the Ministry of Children, Community and Social Services, Youth Justice Division. You will be responsible for the supervision and case management of young persons, including creating assessment plans through liaison with other social services providers to foster rehabilitation or reintegration.

NOTE: This competition may be used to fill other positions in the following areas: Cambridge, Guelph, Halton, Mississauga, Richmond Hill, Newmarket, Barrie, Orillia.

About the job

In this challenging role, you will:

  • Plan and organize the supervision and rehabilitation of young persons in conflict with the law
  • Liaise with related agencies in the criminal justice system and community resources
  • Manage cases, prepare reports, and enforce court orders
  • Conduct community, home and facility interviews
  • Maintain electronic case documentation, computerized databases (e.g. Youth OTIS Elite) and statistics

What you bring to the team

Mandatory requirements

  • You have a Bachelor of Arts degree in the social and/or behavioural sciences from a university of recognized standing.
  • Frequent travel required within the communities served.

Technical Knowledge:

  • You have demonstrated knowledge of and experience with social work theories, case management, counseling, interviewing, principles and practices as they relate to a probation and custody caseload.
  • You have knowledge of provincial community programs, the single case management model, probation principles and practices, and knowledge of federal and provincial legislation (e.g. Youth Criminal Justice Act, Criminal Code of Canada, Child, Youth and Family Services Act, Provincial Offenses Act, Education Act) to coordinate case management.
  • You have in-depth knowledge of courts, legal and related administrative practices and procedures related to case management and to take legal action as required.
  • You have knowledge of community service organizations and the social service provider structure to use community services, identify service needs and provide case management and referral services.

Analytical and Problem-Solving Skills:

  • You demonstrate strong analytical, investigative and evaluative skills in order to assess and implement case management strategies focusing on criminogenic risk/need factors.
  • You use strong problem-solving skills to resolve issues by monitoring, evaluating, and modifying case management plans, and referring matters to the court and/or community agencies.
  • You have strong analytical and problem-solving skills to ensure compliance with court orders, determine intervention techniques, make resource referrals, and recommend new service initiatives and case management plans.
  • You have proven analytical skills to refer unusual problems or contentious issues with a recommended course of action to management.

Communication Skills:

  • You have the proven ability to write comprehensive reports (e.g. pre-sentence, progress reports), to monitor initiatives, to exchange information with professionals and judicial officials, and to maintain case documentation and statistics using computer technology to access the computerized offender management system (i.e. Youth OTIS Elite) and general office software.
  • You have demonstrated oral communication skills to provide counseling, group work programs (where applicable) and advocacy services, to interview young persons and their families and assess their needs to establish rehabilitation/re-integration plans.

Interpersonal Skills:

  • You have interviewing and counseling skills to assess young persons' needs and supervision requirements and to establish a plan for rehabilitation/re-integration.
  • You have excellent interpersonal skills to communicate with the courts and community resources and to participate in case management team meetings.
  • You have excellent interviewing, mediation, mentoring and coaching skills to motivate young persons to ensure court order compliance.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

  • diversity, equity and inclusion initiatives
  • accessibility
  • Anti-Racism Policy

Additional information:

Apply by:

Monday, April 27, 2026 11:59 pm EDT

Position details:

  • 3 English Temporary, duration up to 18 months, 2500 Lawrence Ave E, Scarborough, Toronto Region, Broad Record Check
  • 3 English Temporary, duration up to 18 months, 201 County Crt Blvd, Brampton, Central Region, Broad Record Check
  • 1 English Temporary, duration up to 18 months, 279 King St W, Kitchener, West Region, Broad Record Check
  • 1 English Temporary, duration up to 18 months, 3200 Dufferin St, Toronto, Toronto Region, Broad Record Check

Compensation group:

Ontario Public Service Employees Union

Work hours:

Schedule 6

Category:

Corrections and Enforcement

Posted on:

Monday, April 13, 2026

Note:

  • About security checks:
    A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
    If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
    Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
  • T-SS-241697/26(4)

How to apply:

  • You must apply online.

  • Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.

  • Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.

  • Read the job description to make sure you understand this job.

  • OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

  • If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.

Strengthening Ontario, together

About Ontario Ministry of Children, Community and Social Services

Government Administration

The Ministry of Children, Community and Social Services is the ministry in Ontario, Canada responsible for services to children and youth, social services such as welfare, the Ontario Disability Support Program, and community service programs to address homelessness, domestic violence, spousal support, adoption, and assisted housing for people with disabilities. The current Minister of Children, Community and Social Services is Todd Smith.

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