Executive Flight Centre Group Ltd. (“Executive Flight Centre” or “EFC”) has been setting standards in aviation fuel and airport services for over 75 years. Headquartered in Calgary, with operations in Alberta, British Columbia, and Saskatchewan, EFC is part of a national aviation platform which offers a diverse range of services to meet the needs of airports and aerodromes. Our vision is to provide first class services to all customers in the aviation industry by focusing on safety, quality, and customer service.

EFC takes pride in being an equal opportunity employer committed to the principles of employment equity. We value diversity in our workforce and have made a commitment to ensure equitable representation of women, indigenous peoples, persons with disabilities and visible minorities at all occupational levels within our workforce. We believe that the diversity of our employees strengthens the company and furthers both individual and company successes. EFC is committed to inclusivity, equity, and accessibility in the selection of our teams and throughout employment. If you require accommodation during the recruiting process, please let us know.

Our Horizon location is seeking an experienced Ramp Agent Level 2 (Ramp/Fuel Agent) to support our diverse operations. This full-time temporary 4 month contract position, working a rotation of 14 days in, 14 days out.

Description: The Ramp Agent Level 2 performs all ground handling operations and supports airfield operations and customer service as required in a safe and efficient manner. The Ramp Agent Level 2 reports to the Aerodrome Lead.

Responsibilities:

• Perform fuelling services responsibilities according to the EFC corporate standards, including:

o Aircraft fuelling, de-icing, movement, placement, and storage; and
o Fuel Movement and Quality Control;

• Perform ground handling and ramp services responsibilities according to the EFC corporate standards, including:

o Marshall and chock, load and unload aircraft according to procedure;
o Connect and disconnect AC/DC power carts and heat carts;
o Ramp services, including operations and maintenance of various types of ground service and light equipment;
o Housekeeping; and

• Ensure compliance with all legislative, industry and customer standards including Transport Canada, Occupational Health and Safety and CNRL’s safety and site regulations.
• Direct passengers on the apron as instructed by passenger service leads;
• Assist with runway and field maintenance, primarily on the apron and around the building entrances, for snow clearing and light field maintenance duties as required.
• Track and maintain inventory levels of runway chemical, deice chemical, sand, field maintenance stores (wafer, spacer, runway lights, etc.).
• Function as Flight Lead and assist Customer Service Agents and/or Luggage Agents as needed.
• Provide services after hours on an on-call/as-needed basis.
• General support activities related to Aerodrome Operations.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous, and respectful customer service.
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.

Experience and Qualifications:

• Previous aviation Ramp Agent/Aerodrome operations experience.
• Previous aviation fuelling experience is preferred.
• Valid class 5 driver’s license and clean Driver’s Abstract. No restrictions permitted.
• Able to meet all required pre-employment and site access screening including, but not limited to, Construction Safety Training System (CSTS) and Dug & Alcohol test.
• EFC and CNRL required theoretical and practical training (i.e. WHIMS, AVOP, DG Cargo, TDG, etc.).
• EFC on the job training for Ramp, Ground Handling and Fuel Operations policies, procedures and practices.
• Knowledge of Microsoft Office, Excel and Word.
• Able to effectively communicate both verbally and in writing.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• A strong work ethic and positive team attitude.
• Able to work in inclement weather conditions, overtime and extended shifts.
• Able to lift or move up to 60 lbs.
• Highly motivated and able to work with minimal or no supervision in a fast paced environment.
• Able to multi-task and establish priorities in a dynamic and changing environment.
• Professional, punctual, and diligent.
• Able to work collaboratively as a productive member of the EFC Team.

(brief description of the role including what role the position reports into)

What can EFC Offer?

• Competitive compensation.
• A fun and exciting working environment.
• A job that keeps you active and engaged with a strong focus on safety, employee health, and wellness.
• Extended Health and Dental Benefits with minimal premiums.
• Group Retirement Plan including Deferred Profit-Sharing Plan (DPSP) and a Group RRSP for Full Time Employees. (remove for PT)
• An incredible work environment focused on hard work, fun and celebrating our successes.
• A workplace that supports Environmental, Social, and Governance (ESG) values, including environmental stewardship, inclusive hiring practices, and transparent governance.
• Career development and advancement opportunities across our national aviation platform, with roles available in cargo, fuel operations, airports, aerodromes, administration, sales, accounting, human resources, safety, and training.

Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.

INDALL