Job description:

A Day in the Life of a DevOps/Cloud Analyst at Esri Canada:

• Design, deploy, and maintain Microsoft Azure cloud infrastructure.
• Operational support and maintenance of Azure environments consisting of Active Directories, Azure SQL databases, Elastic database pools, App Services, Virtual Machines and networks.
• Test system integrity, implemented designs, pipeline configurations and other processes related to infrastructure, making improvements as needed.
• Research and Implement monitoring solutions to ensure uptime of numerous instances of the product platform.
• Monitor and maintain Elasticsearch clusters.
• Create and maintain documentation for deployment procedures.
• Support QA in the development of test plans and coordination of datasets to support testing large-scale web based SAAS solutions.
• Coordinate the development and execution of automated integration, performance, and load tests.
• Regularly review and triage reported defects to identify infrastructure limitations and opportunities for improvement.
• Collaborate closely with a development team in all phases of the product development life cycle including requirements, design, development, QA/QC, and documentation.
• Work with customers to document requirements for integration with enterprise solutions in the customer’s infrastructure.
• Report metrics on a regular basis from DevOps and quality assurance activities.

What you bring to the team:

• University degree in computer science or equivalent
• At least 3 years of experience deploying large scale systems in an Azure cloud infrastructure.
• At least 3 years of experience creating, maintaining, and monitoring Azure CI/CD pipelines.
• At least 3 years of experience with Azure cloud environments administration.
• Experience in monitoring & log management processes.
• Experience with source code control systems, preferable GIT integrated with Azure DevOps.
• Strong aptitude and relevant experience in cloud security
• Experience analyzing user needs and requirements
• Motivated and continuous learning.
• Customer focus and good communications skills.
• Time management / multi-tasking ability.
• Proven analytical problem-solving and decision-making skill.
• Team player with a track record for meeting deadlines.

General Responsibilities:

• Participate collaboratively in the company Employee Development Program.
• Communicate effectively with internal and external personnel at all levels representing the company in a professional manner at all times.
• Actively participate in company, staff or individual one-on-one meetings on an ongoing basis for the purposes of effective teamwork, enhanced communication and progressive co-operation strategies within the company as well as other departments across the company.
• Continually contribute to the profitability of the company and ongoing business operations by initiating, recommending and implementing continuous improvement strategies and initiatives.
• Conduct any general duties, specific job projects and responsibilities as assigned or required by the Director or Esri Canada management in a timely and professional manner.

Compensation & Benefits:

At Esri Canada, we are committed to fair and competitive compensation. This role offers a base salary range of $84,900 to $110,000 annually determined based on experience, skills, and internal equity. We regularly benchmark across a variety of positions, industries and levels to ensure we remain competitive in the market.

Esri Canada conducts recruitment through a formal interview process with authorized company representatives. We do not request payment, banking details, or personal financial information during recruitment stages. Employment offers are extended only following a structured interview process. Candidates are encouraged to apply exclusively through Esri Canada’s official career channels to ensure the authenticity of recruitment communication.

We offer:

What Esri Canada offers you:

We prioritize our employees’ well-being and work-life balance. Our benefits include:

• Work from Home or hybrid work

• Generous Paid Time-Off: Enjoy up to 6 weeks of time off per year, including:

• 3 weeks of paid annual vacation, increasing with years of service

• 50 hours of Paid-Time Off (PTO) for personal needs

• 32 hours of Summer Time

• Winter holiday office closure

• Comprehensive health benefits plan

• RRSP match increasing with years of service

• Training and development programs for professional growth

• Company perks including discounts on gym memberships, technology purchases and more.

• Company-sponsored events and social activities

• Employee-driven initiatives such as yoga sessions, book clubs, interactive podcasts, and more.

Fluency in English is essential, as this role requires regular client communication and support in English-speaking regions

Esri Canada fosters a dynamic and inclusive work culture, the opportunity to build your skills, and the flexibility to work remotely or at any of our offices across Canada. Occasional travel to corporate offices or customer sites may be required for certain positions. We offer attractive salaries, an engaging work environment, and an outstanding benefits package with generous time-off. We value employment equity and will provide accommodations upon request at any stage of the hiring process. We appreciate all applications, but only those selected for an interview will be contacted. Our hiring process includes background checks as a condition of employment.