Delivery Logistics Coordinator
Top Benefits
About the role
What we will offer you
Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. Opportunity: A continuous focus on professional development with many opportunities for training & career growth. Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges. Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly. Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments. Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. Safety Focused: We care about you and have committed to a zero-harm workplace.
As a key member of the Operations Support Team, reporting to the Logistics Manager, the Logistics Coordinator will be responsible for proactively directing and dispatching the daily work schedules of Drivers to effectively and efficiently meet customer delivery needs. The Logistics Coordinator will also review and manage orders, removing obstacles and be responsible for updating and maintaining re-occurring fuel orders and daily activity within the routing system.
What you’ll do
Build positive, collaborative relationships with all points of contact and work collaboratively to utilize available resources to successfully meet customer needs and expectations. Act as the primary point of contact for Drivers, dispatching daily work and ensuring order fulfillment. Monitor the progress and execution of the work plans and adjust schedules accordingly to minimize and prevent out of gas (OOG) occurrences. Troubleshoot and resolve issues encountered by the Driver, including routing or scheduling issues or conflicts, and activate fleet contingency plans when necessary. Confirm and verify delivery appointments, reschedule appointments and complete account maintenance as required to increase efficiency and to prevent OOG occurrences and improve response / delivery time to customers. Conduct interval analysis to ensure effective and timely delivery and minimal OOG to optimize the work force. Ensures customers are aware of delivery challenges that might affect their delivery. Collaborate with Field Management to update and provide feedback on day-to-day operations, staffing activities and the achievement of performance standards. Immediately notify the Field Management of any safety, performance and attendance issues or successes. The District Manager, as the direct manager of the Driver, will then manage the situation accordingly, addressing performance gaps to performance standards. Ensure the integrity of data within the ADD ERP System & Roadnet’s Transportation Suite. Review, manage, and report on daily delivery transactions working with the Delivery Manager to achieve KPI targets.
What you bring
Minimum grade 12 education, preferably with relevant post-secondary education, and/or technical certification in operations or logistics. Minimum three (3) years previous logistics and dispatch experience in a fast paced, hands on environment. Superior verbal communication skills and the ability to present information to a variety of audiences. Exceptional ability to plan, organize and forecast. Strong ability to analyze data, including KPIs and use this information to solve problems and continuously improve performance. Ability to thrive in a fast paced environment that requires multi tasking and changing priorities. Ability to build relationships, internally and externally, and lead through influence. Intermediate computer skills, specifically Microsoft Office, are required. Intermediate to advanced experience working within an ERP (Enterprise Resource Planning) system and in the use of routing and scheduling technology. Experience with Roadnet would be considered an asset. Working knowledge of applicable National and Provincial regulations with respect to Propane activities would be an asset. Working knowledge of applicable Departments of Transportation and Employment Standards as it relates specifically to the trucking/driving and transportation of dangerous goods. Safety and technical knowledge, with the ability to respond effectively to emergencies.
Salary: $58,300 - 65,000 annually (based on skills, experience, qualifications, and geography).
Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.
This posting is a replacement for an existing vacancy. We do not use AI tools in the selection process and do not request pay history.
Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.
"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."
Not the right fit? Search for Delivery Logistics Coordinator jobs in Calgary, Alberta, Canada
About Superior Propane
Superior Propane is Canada's largest provider of propane and related equipment and services for commercial, agricultural, mining, oil and gas, and residential customers. Superior provides service from more than 200 strategically-located facilities and offices to efficiently serve nearly 200,000 customer locations virtually anywhere in the country. In business since 1951, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually.
As part of the Energy Distribution Division of Superior Plus LP, Superior provides dependable energy solutions through the procurement and delivery of a secure propane supply.
We are focused on providing technical innovations that add value to our customers, such as wireless tank level monitoring and tracking as well as online account management through mySUPERIOR.
Supérieur Propane est le plus grand fournisseur de propane, d’équipement et de services connexes du Canada destinés aux clients résidentiels et commerciaux ainsi qu’à des clients des secteurs de l’agriculture, des mines, du pétrole et du gaz. Supérieur offre des services à partir de plus de 200 installations et bureaux situés à des emplacements stratégiques afin d’offrir une prestation de services efficace à près de 200 000 emplacements de clients, pratiquement n’importe où au pays. En affaires depuis 1951, Supérieur Propane emploie plus de 1 500 personnes et livre plus de 1,5 milliard de litres de propane chaque année.
Partie intégrante de la division Services énergétiques de Superior Plus, sec, Supérieur Propane propose des solutions énergétiques fiables en fournissant et livrant un approvisionnement en propane sûr.
Nous nous concentrons à offrir des innovations techniques qui ajoutent de la valeur pour nos clients, comme la surveillance sans fil du niveau de réservoir ainsi que la gestion de compte en ligne, par le biais de notre site monSUPÉRIEUR.
Similar Jobs
Delivery Logistics Coordinator
Top Benefits
About the role
What we will offer you
Culture: Join a supportive and inclusive work environment where teamwork, respect, and open communication are at the core of everything we do. Opportunity: A continuous focus on professional development with many opportunities for training & career growth. Health & Wellness: Competitive health benefits right from the start including health & wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s challenges. Competitive Compensation: We offer a highly competitive salary package, ensuring that your hard work and dedication are recognized and rewarded accordingly. Flexibility: We understand the importance of work-life balance, we offer flexible hybrid work options to help you manage your personal and professional commitments. Technology: Work with state-of-the-art tools and technologies that empower you to excel in your role and stay at the forefront of industry trends. Safety Focused: We care about you and have committed to a zero-harm workplace.
As a key member of the Operations Support Team, reporting to the Logistics Manager, the Logistics Coordinator will be responsible for proactively directing and dispatching the daily work schedules of Drivers to effectively and efficiently meet customer delivery needs. The Logistics Coordinator will also review and manage orders, removing obstacles and be responsible for updating and maintaining re-occurring fuel orders and daily activity within the routing system.
What you’ll do
Build positive, collaborative relationships with all points of contact and work collaboratively to utilize available resources to successfully meet customer needs and expectations. Act as the primary point of contact for Drivers, dispatching daily work and ensuring order fulfillment. Monitor the progress and execution of the work plans and adjust schedules accordingly to minimize and prevent out of gas (OOG) occurrences. Troubleshoot and resolve issues encountered by the Driver, including routing or scheduling issues or conflicts, and activate fleet contingency plans when necessary. Confirm and verify delivery appointments, reschedule appointments and complete account maintenance as required to increase efficiency and to prevent OOG occurrences and improve response / delivery time to customers. Conduct interval analysis to ensure effective and timely delivery and minimal OOG to optimize the work force. Ensures customers are aware of delivery challenges that might affect their delivery. Collaborate with Field Management to update and provide feedback on day-to-day operations, staffing activities and the achievement of performance standards. Immediately notify the Field Management of any safety, performance and attendance issues or successes. The District Manager, as the direct manager of the Driver, will then manage the situation accordingly, addressing performance gaps to performance standards. Ensure the integrity of data within the ADD ERP System & Roadnet’s Transportation Suite. Review, manage, and report on daily delivery transactions working with the Delivery Manager to achieve KPI targets.
What you bring
Minimum grade 12 education, preferably with relevant post-secondary education, and/or technical certification in operations or logistics. Minimum three (3) years previous logistics and dispatch experience in a fast paced, hands on environment. Superior verbal communication skills and the ability to present information to a variety of audiences. Exceptional ability to plan, organize and forecast. Strong ability to analyze data, including KPIs and use this information to solve problems and continuously improve performance. Ability to thrive in a fast paced environment that requires multi tasking and changing priorities. Ability to build relationships, internally and externally, and lead through influence. Intermediate computer skills, specifically Microsoft Office, are required. Intermediate to advanced experience working within an ERP (Enterprise Resource Planning) system and in the use of routing and scheduling technology. Experience with Roadnet would be considered an asset. Working knowledge of applicable National and Provincial regulations with respect to Propane activities would be an asset. Working knowledge of applicable Departments of Transportation and Employment Standards as it relates specifically to the trucking/driving and transportation of dangerous goods. Safety and technical knowledge, with the ability to respond effectively to emergencies.
Salary: $58,300 - 65,000 annually (based on skills, experience, qualifications, and geography).
Eligible employees may earn performance-based incentives and have access to comprehensive benefits and retirement plans with matching contributions.
This posting is a replacement for an existing vacancy. We do not use AI tools in the selection process and do not request pay history.
Superior Propane is Canada’s leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.
"Here at Superior Propane we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at aoda_hr@superiorpropane.com to let us know how we can enhance your experience."
Not the right fit? Search for Delivery Logistics Coordinator jobs in Calgary, Alberta, Canada
About Superior Propane
Superior Propane is Canada's largest provider of propane and related equipment and services for commercial, agricultural, mining, oil and gas, and residential customers. Superior provides service from more than 200 strategically-located facilities and offices to efficiently serve nearly 200,000 customer locations virtually anywhere in the country. In business since 1951, Superior employs more than 1,500 people and delivers over 1.5 billion litres of propane annually.
As part of the Energy Distribution Division of Superior Plus LP, Superior provides dependable energy solutions through the procurement and delivery of a secure propane supply.
We are focused on providing technical innovations that add value to our customers, such as wireless tank level monitoring and tracking as well as online account management through mySUPERIOR.
Supérieur Propane est le plus grand fournisseur de propane, d’équipement et de services connexes du Canada destinés aux clients résidentiels et commerciaux ainsi qu’à des clients des secteurs de l’agriculture, des mines, du pétrole et du gaz. Supérieur offre des services à partir de plus de 200 installations et bureaux situés à des emplacements stratégiques afin d’offrir une prestation de services efficace à près de 200 000 emplacements de clients, pratiquement n’importe où au pays. En affaires depuis 1951, Supérieur Propane emploie plus de 1 500 personnes et livre plus de 1,5 milliard de litres de propane chaque année.
Partie intégrante de la division Services énergétiques de Superior Plus, sec, Supérieur Propane propose des solutions énergétiques fiables en fournissant et livrant un approvisionnement en propane sûr.
Nous nous concentrons à offrir des innovations techniques qui ajoutent de la valeur pour nos clients, comme la surveillance sans fil du niveau de réservoir ainsi que la gestion de compte en ligne, par le biais de notre site monSUPÉRIEUR.