Business Analyst

Reports To

Director, Finance Technology

Location

Sysco Canada

Type

Full Time Permanent

Closing Date

August 29, 2025

Salary Range

$45,916 - $95,475

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.

Sysco, one of Canada’s Best Employers 2022, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

Deliver value to our Business Partners by eliciting requirements, performing in-depth analysis, cross-functional collaboration, elaboration and documentation of user stories and acceptance criteria that address complex business requirements while working in an agile environment. Works across the full stack and possesses a flexible mindset and passion for analysis with strong analytical and problem-solving skills and a demonstrated “agile-development” mindset with strong customer-focus and is results-oriented. Working with Principal Business Analysts, Software Engineers, Project Managers, Business Partners, external customers and vendors the Business Analyst will take the business requirements and translate into functional requirements to ensure quality solutions are delivered.

Role Responsibilities:

• Understands the fundamentals of the business domain, including business processes and applications that support the assigned functional area(s)

• Strong analytical and business problem-solving skills

• Collaborate cross-functionally with other business analysts, business users, project managers and customers to achieve solutions that meet business expectations

• Captures and analyzes business process flows to determine how current process flows may be impacted by change, uncover dependencies, perform gap analysis, and recommend other areas of improvement

• Lead discussions on business needs with business partners and able to translate business needs effectively to technical requirements

  • Create user stories to ensure requirements are met and clarify requirements for the team
  • Create acceptance criteria to ensure requirements are met and clarify requirements for the team
  • Create use cases and other documentation to ensure requirements are met and to clarify requirements for the team

• Execute unit tests to ensure business/customer requirements are delivered

• Provides insights to the business for prioritizing work and managing the backlog

• Assessment of current system capabilities and prioritization of work that will deliver the most value to the business

• Addresses gaps in understanding of product requirements, including feedback on in-progress work to the team

• Lead agile sprint planning, daily stand-ups, agile sprint reviews and retrospectives to support delivery of tasks, enable progress and surface and resolve impediments

• Work alongside other business analysts on the team to consistently apply best practices

• Collaborates with the team to support end-to-end including design, development, QA, deployment and production support

• Provide recommendations for continuous improvement

• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.

• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.

• Performs other duties as assigned

Qualifications/Skills/Job Requirements (About you):

• Minimum 2 years in Business experience
• 1-year experience in business analysis, elicitation, modeling, and verification, preferably using agile methodologies
• Experience in Distribution environment is preferred
• Completion of High School
• College/University degree or equivalent years of experience
• End user experience with AS400
• Intermediate proficiency with Microsoft Office Suite, including Project and Visio
• Excellent communication/people skills with all levels within the organization
• Excellent presentation skills
• Valid driver’s license in good standing with access to a vehicle is required. Some travel required (up to 25%)

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here’s a sample of the many benefits Sysco associates enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups

(*benefits may vary based on location or bargaining unit)