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Castrol - Wakefield Canada Inc logo

National Account Analyst

Mississauga, ON
Mid Level

Top Benefits

Competitive compensation and benefits package
Bonus program

About the role

Position Title: National Account Analyst

Department: Sales

Reporting Manager: Strategic Account Manager

Why Wakefield Canada? Lead. Grow. Make an impact.

Join a purpose-driven, Canadian-owned company—The exclusive manufacturer and distributor of Castrol branded lubricants in Canada, one of the world's most recognized brands. Step into a high-impact leadership role where innovation, integrity, and people come first. We're growing fast—and so will you. Join an empowered high-performance team where our greatest asset is our people and ability to move fast.

Competitive compensation, benefits, and rewards. Real influence.

Let's build something great—together

About Wakefield Canada

Wakefield Canada is the exclusive distributor of Wakefield and Castrol premium lubricants in Canada. A trusted industry leader, we deliver innovative, high-performance solutions across automotive, heavy-duty, and industrial sectors. Our commitment to excellence, customer satisfaction, and a strong performance-driven culture has made Wakefield a top-tier workplace and partner of choice nationwide.

Position Overview:
Working closely with the Strategic Account Managers, customers and cross-functional business partners, the National Account Analyst plays a key role in ensuring that Castrol brand product assortment performance is optimized. The National Account Analyst analyzes and manages the lifecycle of products within Lubricant and Cleaner/Degreaser categories through acquiring and analyzing Wakefield performance data and market trends to make recommendations and enhancements to existing and new processes, including forecasting, planning, replenishment and expense management. Additionally, the National Account Analyst will cultivate and build relationships with customers through key cross-functional projects and daily administrative tasks to maintain and grow Wakefield's preferred vendor status with each customer

Key Accountabilities:

  • Create and implement product assortments based on category management strategies to ensure product availability.
  • Plan and coordinate new product launch plans to ensure targeted dates are met and ensure product and display requirements are provided.
  • Perform analysis based on defined lifecycle management processes and formulate recommendations, gain approval for recommendations, and implement with cross-functional teams to manage the flow of inventory.
  • Drive ongoing assortment planning and lifecycle management process improvements from both a tactical and a strategic perspective.
  • Forecast any future needs for promotions or sales and develop and recommend exit strategies for surplus and obsolete products.
  • Coordinate and communicate with internal and external stakeholders to ensure that assortment recommendations are understood and effectively executed.
  • Support ongoing data management exercises, including line review analysis and/or vendor changeover.
  • Become the resident expert on the retailer's replenishment systems and how they interact with internal systems to better service the client.
  • Interact and collaborate with team members from Customer Care or Supply Chain departments on any issues that may affect future order flow.
  • Work closely with the Strategic Account Manager and provide ongoing support to them as required.
  • Assume project coordination role in cross-functional projects with customers.
  • Special projects and participation as required.

Key Competencies:

  • Self-starter that works independently, takes responsibility, “owns the job,” and demonstrates integrity in all aspects of the work.
  • Detail and action oriented.
  • Proven ability to react to unusual or time sensitive request in a professional manner to maintain customer satisfaction.
  • Excellent focus and concentration to offset frequently changing priorities.
  • Approaches opportunities with a strategic perspective, takes systematic viewpoint, and delivers permanent fix rather than a solving each issue individually.
  • Honed prioritizing skills to allow optimal performance for multiple demands in a changing environment.
  • Pro-active in anticipating problems and recommending appropriate course of action.
  • Able to identify, analyze, react, and plan for change.
  • Strong decision making, negotiating, and problem solving skills.
  • Ability to learn procedures quickly and maintain them with a high degree of efficiency.
  • Excellent interpersonal and communication skills, a cooperative attitude, and the ability to hold matters in confidence.
  • Superior communication skills with the ability to clearly connect with all levels of employees.

Education / Experience:

  • College or university degree in Business Administration or related field would be an asset.
  • Minimum of 2 years of relevant experience with retailer and national account systems (Retail Link, Vendor Gateway, Infoshare, CRX).
  • Must possess strong PC skills and strong Microsoft Suite (including Dynamics AX) and advanced Excel
  • Logistics or manufacturing experience, including knowledge of supply chain processes would be an asset.
  • Proven understanding of forecasting systems and processes.

Working Conditions:

  • Office environment

Why Join Wakefield:

  • Work with a recognized leader and trusted brand in the lubricant industry.
  • Competitive compensation, bonus, and benefits package.
  • Opportunities for professional growth and development.
  • Dynamic and collaborative company culture.

Join a purpose-riven, Canadian-owned company where you'll be part of a team that moves fast, and makes a real impact—backed by a global brand and competitive rewards

About Castrol - Wakefield Canada Inc

Motor Vehicle Manufacturing
51-200

At Wakefield, Excellence is not a destination, it defines our journey.

Wakefield Canada Inc., is a privately owned Canadian company that markets, distributes and manufactures category leading products for the automotive, commercial heavy-duty and industrial markets including Castrol, the #1 brand of passenger car motor oil in Canada, and the “Super Clean” cleaner-degreaser brand.

With coast-to-coast distribution and warehousing, and a large dedicated sales force, Wakefield provides exceptional service and innovative solutions to more than 5,000 customers in all segments.

Wakefield Canada Inc. is recognized as a Platinum Member with the Canada’s Best Managed Companies program. This accomplishment puts Wakefield amongst the best-in-class of Canadian owned and managed companies, demonstrating clear strategy and vision, capability, and commitment to talent.

Vision • We deliver Excellence through the power of OneWakefield Mission • We believe our PEOPLE and our CUSTOMERS define our success. • We create exceptional customer experiences and innovative lubricant solutions every day.

Values • We approach every day with a CUSTOMER-FIRST philosophy • We lead with QUALITY • We foster a culture of INNOVATION • We recognize the value of OUR PEOPLE • We commit to the SAFETY of our people, customer and environment

Why Join Us?

Our culture fosters a workplace that values and respects people from diverse backgrounds and enables its employees to do their best work.

We are a proud sponsor and supporter of Canadian Tire Jumpstart and The Hospital for Sick Children through a variety of charity events and donations.

Wakefield provides a very competitive total compensation and benefits package including a strong base pay level, variable incentive program, paid vacation and sick time, comprehensive extended health and dental coverage, Company Contributed Pension Plan, Group RRSP Savings Plan, Health and Wellness Programs, and Education and training support and more.