Syntax is seeking an experienced PM/EAM Consultant to join our Application Managed Services (AMS) team. This role focuses on supporting and optimizing SAP Plant Maintenance (PM) and Enterprise Asset Management (EAM) for customers across a managed services model.

Experience with Prometheus is required, while knowledge of SAP Customer Service (CS) and hands-on experience with SAP S/4HANA Public Cloud Edition are considered strong assets.

This position is client-facing and requires excellent communication skills, a proactive mindset, and the ability to work effectively with global teams. Bilingual fluency in English and French is mandatory.

Key Responsibilitie

• sProvide functional support for SAP PM/EAM within an AMS service model, including incidents, service requests, enhancements, and continuous improvement activities
• .Configure and optimize PM/EAM processes in alignment with customer requirements and SAP best practices
• .Support and enhance Prometheu s modules such as Scheduling, Permitting, and Work Management
• .Collaborate with cross-functional teams across development, integration, infrastructure, and cloud operations
• .Conduct root-cause analysis and implement long-term corrective and preventive actions
• .Participate in workshops, impact analyses, and change management cycles
• .Prepare functional documentation, testing materials, training content, and operational guides
• .Build strong customer relationships and act as a trusted advisor for asset management improvements
• .Assist customers working with SAP Public Cloud innovation cycles when applicable

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Required Qualificatio**

• ns5+ years of functional experience wit h SAP PM/E A
• M.Mandatory experience wit h Promethe u
• s.Bilingua l English/Fren ch (written and spoken
• ).Strong analytical, diagnostic, and communication skill
• s.Ability to work effectively in a collaborative, global team environmen
• t.Experience working in an AMS or managed services mode

**l.

Strong Ass**

• etsExperience wi th SAP Customer Service ( C
• S).Experience wi th SAP S/4HANA Public Cloud Edit ion, including fit‑to‑standard approaches and release cycl
• es.Understanding of PM/EAM integration points (MM, FI/CO, S
• D).ITIL methodology knowledge or certificati

on.