Administrative Assistant (12-Month Contract)
About the role
Summary The Administrative Assistant will provide essential administrative support to the branch, including handling company communications, preparing reports, managing correspondence, and maintaining and organizing files. This role also involves delivering exceptional customer service to both internal and external clients. The successful candidate will be responsible for answering incoming calls, filing documents, processing incoming mail, and managing billing tasks.
This is a 12-month contract term from January 2026 to January 2027, with the possibility of extension or transition to a full-time permanent role. This regular work schedule is from 8:00am to 4:00pm, Monday through Friday, based at our Vantage Way Facility in Delta, BC.
Specific Duties And Responsibilities
- Answer incoming phone calls and respond to questions and inquiries.
- Prepare consolidated invoice for billing and/or claim submissions.
- Responding to emails from shared inbox
- Enters and validates data in the Operational Management System (OMS) to ensure accuracy and completeness.
- Maintain working files as required for area personnel and all levels of branch management.
- Sort, review and distribute all incoming and outgoing mail, facsimiles, and electronic transmissions.
- Excel data entry.
- Manage and complete billing tasks as needed.
- Understand Company safety policy and maintain safety records for the division as required.
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
- Perform other duties and responsibilities as required.
Requirements
- High School Diploma or GED required.
- Minimum 2 years of experience in customer service or administrative role is required.
- Previous experience with invoicing is required.
- Proficiency with Microsoft Office and Google Workspace applications.
- Knowledge of Transportation of Dangerous Goods (TDG) regulations is a strong asset.
- Experience with Environmental Canada portal submissions is considered an asset.
Knowledge, Skills And Abilities
- Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.
- Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.
- Ensuring accuracy in tasks like data entry, document preparation, and correspondence.
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Adaptability and flexibility in a fast-paced, dynamic work environment.
- Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
About GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.
Administrative Assistant (12-Month Contract)
About the role
Summary The Administrative Assistant will provide essential administrative support to the branch, including handling company communications, preparing reports, managing correspondence, and maintaining and organizing files. This role also involves delivering exceptional customer service to both internal and external clients. The successful candidate will be responsible for answering incoming calls, filing documents, processing incoming mail, and managing billing tasks.
This is a 12-month contract term from January 2026 to January 2027, with the possibility of extension or transition to a full-time permanent role. This regular work schedule is from 8:00am to 4:00pm, Monday through Friday, based at our Vantage Way Facility in Delta, BC.
Specific Duties And Responsibilities
- Answer incoming phone calls and respond to questions and inquiries.
- Prepare consolidated invoice for billing and/or claim submissions.
- Responding to emails from shared inbox
- Enters and validates data in the Operational Management System (OMS) to ensure accuracy and completeness.
- Maintain working files as required for area personnel and all levels of branch management.
- Sort, review and distribute all incoming and outgoing mail, facsimiles, and electronic transmissions.
- Excel data entry.
- Manage and complete billing tasks as needed.
- Understand Company safety policy and maintain safety records for the division as required.
- Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
- Perform other duties and responsibilities as required.
Requirements
- High School Diploma or GED required.
- Minimum 2 years of experience in customer service or administrative role is required.
- Previous experience with invoicing is required.
- Proficiency with Microsoft Office and Google Workspace applications.
- Knowledge of Transportation of Dangerous Goods (TDG) regulations is a strong asset.
- Experience with Environmental Canada portal submissions is considered an asset.
Knowledge, Skills And Abilities
- Demonstrate professionalism by maintaining a high degree of integrity, ethics and confidentiality.
- Strong verbal and written communication skills to interact effectively with internal teams, clients, and stakeholders.
- Ensuring accuracy in tasks like data entry, document preparation, and correspondence.
- Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
- Adaptability and flexibility in a fast-paced, dynamic work environment.
- Excellent customer service skills with the ability to interact effectively with internal and external stakeholders.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com
About GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Through a strategically located network of facilities across Canada the United States, GFL’s dedicated, professional team of employees provides local service to more than 4 million households under municipal contracts and to more than 135,000 industrial, commercial and institutional customers.
We offer an unparalleled commitment to customer service, reliability and efficiency and maintain an unwavering focus on safety and compliance with environmental and legislative requirements.
At GFL, we believe that by providing accessible, cost-effective environmental solutions we will encourage greater environmental responsibility and allow our customers and the communities we serve to be Green For Life.
GFL Environnement est la seule grande entreprise de services environnementaux diversifiés en Amérique du Nord offrant des services de gestion des déchets solides, de gestion des déchets liquides et d'assainissement des sols.
Grâce à un réseau stratégiquement situé au Canada et aux Etats-Unis, l'équipe professionnelle et dévouée d'employés de GFL offre un service local à plus de 4 millions de foyers sous contrat municipal et à plus de 135 000 clients industriels, commerciaux et institutionnels.
Nous offrons un engagement inégalé à l'égard du service à la clientèle, de la fiabilité et de l'efficacité, et nous mettons l'accent sur la sécurité et le respect des exigences environnementales et légales.
Chez GFL, nous croyons qu'en offrant des solutions environnementales accessibles et rentables, nous encouragerons une plus grande responsabilité environnementale et nous permettrons à nos clients et aux collectivités.