Position Type: Term

Position Length: Until 31 December 2027 (extension possible)

**Location:**Ottawa (Downtown), ON, CA

Remote Work: Hybrid Model

Closing Date: April 26, 2026 23:59 EST

Equity, Diversity & Inclusion
The Bank is committed to achieving a workforce that reflects the diversity of our country and is representative and inclusive of all Canadians regardless of race, ethnicity, colour, religion, sex, age, disability, sexual orientation, gender identity or expression, socio-economic background or lived experience. By living our values and prioritizing our actions to enhance equity, diversity and inclusion, the Bank ensures broader discussions, better decisions, and a more engaging workplace.

We make career growth and professional development a priority. We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce.

Let our team know if you need accommodation or support during the recruitment process due to a disability or other reason. We can provide support in multiple ways, from using this site and submitting your application, right through to the interview process. If you are the successful candidate, you can also discuss accommodation needs when you receive your offer.

Contact accessiblecareers@bankofcanada.ca to discuss how.

We invite you to join an organization where differences are seen as strengths and are recognized, valued and respected. We welcome all candidates to apply and strongly encourage candidates to self-identify if they identify with an Employment Equity designated group (Indigenous Peoples, Persons with Disabilities, Women or Racialized/Visible Minorities).

Assistant Director, Consumer-Driven Banking

Take a central role

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.

Building on the principles that have always guided us – excellence, integrity and respect – we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

Application Process

Your application must include the following:

• Curriculum vitae; and

• Cover letter outlining why you are applying for this position and how your skills and qualifications meet the requirements for the role.

About the Bank of Canada’s New Mandate to Oversee Consumer-Driven Banking

Through the 2025 Federal Budget the Government of Canada has given the Bank of Canada the mandate to oversee the Consumer-Driven Banking Act.

Consumer-Driven Banking is a framework that allows consumers to share their financial data with financial companies of their choice. Within the framework, consumers may control, edit, manage, and delete their information. Consumers may decide when, how, and to what extent their financial institution shares information with financial companies. Providing a framework that allows consumers to safely and confidently use their financial information can help improve their choices with new financial products and services while keeping their information safe.

Under the Consumer-Driven Banking mandate, the Bank of Canada will:

• Accredit entities to participate in the framework’s data-sharing ecosystem;

• Maintain a registry of accredited entities;

• Supervise participating entities and make sure the risks associated with data sharing are appropriately managed – this includes assessing participating entities’ compliance with the following Consumer-Driven Banking Act requirements for:

• Data sharing;

• Security safeguards;

• Technical standards;

• Consent management;

• Consumer measures;

• Complaints procedures;

• Oversee accredited third-party service providers, an external complaints body and a technical standards body to determine whether they are compliant with the provisions of the Consumer-Driven Banking Act;

• Monitor and evaluate trends and emerging issues that may have an impact on consumers of consumer-driven banking; and

• Foster competition in the financial sector in the interests of consumers.

The Bank of Canada is undergoing preparations to implement this new mandate through contributions to the regulatory development process (led by the Department of Finance) and internal work to design and implement a supervisory framework.

What you will do

The Assistant Director, Consumer-Driven Banking plays a critical role in leading the design and implementation of the supervisory framework for Consumer-Driven Banking. Reporting to the Director, Consumer-Driven Banking, you will oversee a team of analysts responsible for developing guidance to support compliance with the Consumer-Driven Banking Act, designing supervisory and accreditation processes, and embedding these processes into IT systems to support day-to-day supervision.

In addition, your team will contribute to the Bank’s risk assessment approach under the Consumer-Driven Banking framework. You will ensure alignment with organizational objectives and drive execution across multiple workstreams, including business development and technology deployment.

You will cultivate strong relationships with internal partners, industry participants, and regulatory stakeholders to support effective implementation of the framework. Using a risk-based lens, you will set priorities, provide clear direction, and enable your team to deliver results in a dynamic environment. You are agile and resilient in the face of change, inspiring confidence through sound judgment, critical thinking, and openness.

What you need to succeed
You have demonstrated experience leading teams through complex, multi‑faceted initiatives. You are a confident leader who can articulate a clear long‑term vision, translate that vision into actionable guidance, and engage a broad range of stakeholders to deliver outcomes.

You bring experience in:

• Applying risk management frameworks and designing risk‑based criteria to assess firms of varying size, complexity, and business models.

• Identifying, managing, and resolving risks, issues, and interdependencies in complex, multi‑workstream initiatives.

• Interpreting policy objectives and statutory requirements, including those set out in the Consumer‑Driven Banking Act.

• Championing organizational change and aligning teams behind key decisions and priorities.

• Defining business requirements and supporting their translation into IT-enabled processes using an agile delivery approach.

Nice-to-have

• Experience working with the Bank of Canada supervisory and oversight mandates.

• Knowledge of consumer-driven banking.

• Experience developing and implementing supervisory/regulatory frameworks

Your education and experience

Your combined education and work experience demonstrate that you have the proficiencies and skills for the role. This position requires a relevant degree/diploma and 8+ years of relevant experience in financial sector risk management or supervision of financial-sector firms.

Innovative Mindset

We value candidates who demonstrate adaptability, curiosity, and a willingness to learn new technologies, including AI and digital tools. We seek individuals who can think critically about data, question existing processes, and find ways to simplify our work while embracing change and new ways of doing things.

Language requirement
The Bank’s work environment is conducive to the use of both of Canada’s official languages - English and French. The position language requirement is Level 5 (Fully Functional). If a qualified candidate who meets the language requirement of the position is not found, a qualified candidate who does not meet the language requirement may be considered. Training may be provided to help reach the required level. Both bilingual and unilingual candidates are encouraged to apply.

What you need to know

• Priority will be given to Canadian citizens and permanent residents

• Security level required: Be eligible to obtain Secret

• There will be no relocation assistance provided

• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

FISC Interchange Program

The successful candidate for this opportunity may be considered for assignment through the Financial Institutions Supervisory Committee (FISC) Interchange Program.

The FISC Interchange Program is a mechanism for supporting talent management and employee development from the following participating agencies: Department of Finance, Financial Consumer Agency of Canada, Canada Deposit Insurance Corporation, Office of the Superintendent of Financial Institutions and the Bank of Canada. By taking temporary assignments, participants develop professionally and may learn specific skills and knowledge, while agencies participating in the Program may benefit from new knowledge, skills and approaches. Assignments are for a fixed duration that can be up to three consecutive years but will typically last between 12 and 24 months (depending on operational needs) and are salary neutral. There is a minimum gap period of two years before a former participant may participate again through the Program.

Hybrid Work Model

The Bank offers work arrangements that provide employees with flexibility, enable high-performing teams, and support an excellent workplace culture. Most employees can telework from home for a portion of each month as part of the Bank’s hybrid work model, and they are expected on site at the Bank location a minimum of 12 days per month to help build connections between colleagues. You must live in Canada, and within reasonable commuting distance of the office.

What you can expect from us
This is a great opportunity to join a leading organization and be part of a high-performing team. We offer a competitive compensation and benefits package designed to meet your needs at every stage of your life and career. For more information on key benefits please visit A great deal to consider.

• Salaries are based on qualifications and experience and typically range from $153,721 to $180,848 (job grade 19)

• The Bank offers an incentive for successfully meeting expectations at 7 to 10% of your base salary. The Bank offers additional performance pay (5%) for those who exceed expectations. Exceptional performers who far exceed expectations may be eligible for higher performance pay.

• Flexible and comprehensive benefits so you can choose the level of health and dental coverage that meets your needs

• Extra vacation days (up to five each year) that you can purchase to add to your vacation entitlement

• Option to join the indexed, defined-benefit pension plan after 24 consecutive months of service

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.