Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you!

This job posting is for a current vacancy.

The Role:

Medcan is seeking an experienced Head of Business Analytics to play a pivotal role in empowering Med canners to make evidence-based business decisions and succeed in our mission to enable people to Live Well, for Life. Reporting direc tly to the Chief Financial Officer, you will lead a highly visible team and partner with all business lines and leaders of the Company.

You will be responsible for building a high-performing team that l everag e s data and technology to create business value and support Medcan’s ambitious strategic growth plans. As part of this mission, you will be a player-coach in supporting the business and transforming the Analytics function. You and your team will be responsible fo r identifyin g key business opportunities to support Medcan’s growth plans, driving actionable insights across departments and ensuring that Medcan utilizes its data assets effectively to achieve business goals. Success requires effective stakeholder engagement to drive results, ensure alignment and manage expectations.

What You’ll Do:

• Lead a team of dedicated professio nals who are respon sible for crea ting and ma intaining customer insight, product insight , operatio nal dashboards and models for all functional areas of the company.

• Connect client and operational data to financial results, by better defining harmonized KPIs and comprehensive reporting solutions, dashboards and models.

• Stakeholder collaboration: engage with business leaders, department heads, and other stakeholders to understand their business objectives/drivers. Translate business requirements into actionable analytical insights. Regularly present performance and data-driven recommendations to the business and executive team.

• Prioritization: collaborate with leadership to align analytics initiatives with overall business priorities. Assess the impact and urgency of differ ent proj ects and allocate resources accordingly.

• Lead creative solutions to define, measure and report on a new suite of KPI’s of the Corporate scorecard, such as Client Lifetime Value and frequency of various client visits.

• Dashboard management: lead company-wide migration of dashboards from Ta bleau t o PowerBI . Standardize and document reporting procedures and data definitions.

• Data accuracy and reporting: collaborate with Data Management team within Information Technology group to establish single source of the truth by understanding the connections between CRM (Salesforce), Financial (Workday), EMR (Electronic Medical Record) and scheduling data sets.

• As the function matures, shift from reporting historical results to building predictive models, working collaboratively with the Digital and Product teams, to support long-term growth and market positioning.

What You’ll Need:

• Minimum 5 years experience leading Data Analytics teams

• Bachelor’s degree in Mathematics , Statistics, Business, Accounting, Computer Science, Information Management, or a related field.

• Expertise in data visualization, financial modeling, and predictive analytics.

• Hands-on coding expertise with BI reporting tools a must . Power BI experience preferred.

• Proficient in SQL and either R or Python and or analytics in cloud environments

• Working knowledge of Salesforce is highly preferred. EMR solutions are a plus.

• Exceptional leadership skills to build an enthusiastic and high-performing team.

• Strong stakeholder and relationship management skills. Well practiced at bridging gaps between business leadership and technical teams.

• Comfort working in an entrepreneurial environment and leading the team to be agile (i.e. ability to reprioritize), when required, to support emerging business opportunities or issues.

Pay Transparency:

Total compensation for this role exceeds $200,000 annually (based on full-time hours) and may include additional benefits and/or incentives. Pay will be determined based on an analysis of the selected candidate's experience and qualifications within the role's compensation grade. Medcan's compensation ranges are determined by a combination of required qualifications and skills, market value, and internal equity.

Diversity, Equity and Accessibility:

Medcan is dedicated to equity, diversity and inclusion. We strive to ensure all stakeholders have a fair opportunity to participate in our community. If contacted for an opportunity, please advise your Talent Acquisition contact should you require accommodation.

AI Use Disclosure – Opportunities at Medcan

Medcan uses artificial intelligence (AI) tools to support the screening and assessment of applicants for opportunities as part of a fair, transparent, and inclusive process. These tools assist our team but do not make final decisions. All decisions are reviewed and made by our teams to ensure fairness and alignment with Medcan’s values. If you have questions about how your application is assessed, please contact the Medcan Talent Acquisition team at recruitment@medcan.com .