Job Description We are currently seeking a dynamic and experienced Sales & Catering Manager to join our Sales & Catering team on 1 year contract basis. This unique individual must possess excellent communication skills, superb presentation skills and be highly motivated and aggressive in prospecting new business for the River Rock Casino Resort. The successful candidate will be accountable for pursuing new group business and servicing existing group business.

Duties and responsibilities for our Sales and Catering Manager will include:

• Solicits, negotiates and books new and repeat business through mailing, on-site inspections, referrals, tradeshows, etc.; maximizes sales and profitability of the resort
• Plans, up-sells and details meetings and function with the client, including space requirements, dates, times, equipment, menus, billing instructions, etc
• Conduct site tours/inspections throughout the resort
• Manages and resolves guest issues efficiently and promptly
• Liaises closely with Food and Beverage/Kitchen to develop menus, pricing
• Liaises closely with the Banquets operation to ensure a smooth implementation of each event
• Develops strong relationships with Tourism BC, Vancouver and Richmond Tourism, airlines, travel agencies and other associations
• Maintain accurate records on all River Rock Casino Resort’s guests, orders, payments and expenses
• Develops and maintains knowledge of market trends, competition and guests’ requirements
• Liaises and communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
• Ensures compliance with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed

Successful Candidates Will Demonstrate The Following Qualifications

• High School Diploma
• Post Secondary hospitality or hotel education or suitable combination of education and experience
• SIR, Smart Serve or IGB Certificate
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Ability to obtain Criminal Background Check
• Computer literacy in MS Office
• Experience with Opera/Fidelio, Micros an asset
• Minimum 3 years experience in Sales and Catering

About Us Who we are! GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN. Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career! Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!