Top Benefits
About the role
Job Description
What is the opportunity?
The Enterprise Platform Services (EPS) – Contracts Management team manage over 2500 contracts spanning the voice and data network infrastructure, storage, hosting, data centre services, collaboration and co-location. In this role you will focus on the proper management, governance and execution of the products and services contracts for the entire EPS team, maximizing consistency, compliance and efficiency, while minimizing risks to RBC. The role will draft (or work with Global Procurement to draft) contracts, transaction agreements, statements of work, non-disclosure agreements, using templates provided by the RBC Law group, ensuring that these contracts meet our business requirements.
What will you do?
- Primary contact for all EPS teams that require a NDA, MSA, Service Schedule, SOW/Professional Services Engagement, Service Order or Product Maintenance Coverage reviewed, negotiated and executed.
- Directly negotiate Consulting Services Agreements and Service Contracts/Forms for which Procurement and Legal involvement is not required, coordinating activities related to the phases of contracts negotiation - identifying, tracking, resolving issues, and driving cost savings.
- Review EPS contracts and facilitate requirements gathering, ensuring that all existing contracts are renewed at least 30 days prior to expiry and in accordance with EPS requirements and Audit compliance.
- Participate in the evaluation of third-party vendors as well as due diligence exercises, consolidating and analyzing supplier quotes and proposals, as required.
- Provide Subject Matter Expertise to resolves conflicts/issues relating to contracts and supplier risk management processes and escalates to others as appropriate.
- Provide Subject Matter Expertise on the Enterprise Platform Services Service Agreements, providing responses and guidance on queries from the team.
- Lead the discussions with internal stakeholders and external vendors to ensure Service Agreements meet RBC requirements.
- Analyze current contracts and develop plans to optimize supplier footprint, optimize/streamline operational processes and report on KPIs.
What do you need to succeed?
Must haves:
- Undergraduate degree in a technical field or equivalent (i.e., BASc or equivalent)
- Industry knowledge of Network/Hosting/Data Centre/Collaboration vendor products and services.
- Ability to express coherently and negotiate typical contract terms and conditions.
- Excellent analytical, verbal and written communication skills.
- Must have an intermediate level of Microsoft Excel skills and a working knowledge of finance/accounting.
Nice-to-haves:
- Experience in a matrix environment, such as a large, publicly-traded corporation.
- Ability to multi-task, prioritize and handle high pressure situations.
- Excellent interpersonal skills to work across functions and businesses.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work.
#LI-POST
Job Skills
Business Appraisals, Business Process Design, Business Process Modeling, Configuration Management (CM), Implementation, Requirements Analysis, Workflow Analysis
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-03
Application Deadline:
2025-09-30
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.
Top Benefits
About the role
Job Description
What is the opportunity?
The Enterprise Platform Services (EPS) – Contracts Management team manage over 2500 contracts spanning the voice and data network infrastructure, storage, hosting, data centre services, collaboration and co-location. In this role you will focus on the proper management, governance and execution of the products and services contracts for the entire EPS team, maximizing consistency, compliance and efficiency, while minimizing risks to RBC. The role will draft (or work with Global Procurement to draft) contracts, transaction agreements, statements of work, non-disclosure agreements, using templates provided by the RBC Law group, ensuring that these contracts meet our business requirements.
What will you do?
- Primary contact for all EPS teams that require a NDA, MSA, Service Schedule, SOW/Professional Services Engagement, Service Order or Product Maintenance Coverage reviewed, negotiated and executed.
- Directly negotiate Consulting Services Agreements and Service Contracts/Forms for which Procurement and Legal involvement is not required, coordinating activities related to the phases of contracts negotiation - identifying, tracking, resolving issues, and driving cost savings.
- Review EPS contracts and facilitate requirements gathering, ensuring that all existing contracts are renewed at least 30 days prior to expiry and in accordance with EPS requirements and Audit compliance.
- Participate in the evaluation of third-party vendors as well as due diligence exercises, consolidating and analyzing supplier quotes and proposals, as required.
- Provide Subject Matter Expertise to resolves conflicts/issues relating to contracts and supplier risk management processes and escalates to others as appropriate.
- Provide Subject Matter Expertise on the Enterprise Platform Services Service Agreements, providing responses and guidance on queries from the team.
- Lead the discussions with internal stakeholders and external vendors to ensure Service Agreements meet RBC requirements.
- Analyze current contracts and develop plans to optimize supplier footprint, optimize/streamline operational processes and report on KPIs.
What do you need to succeed?
Must haves:
- Undergraduate degree in a technical field or equivalent (i.e., BASc or equivalent)
- Industry knowledge of Network/Hosting/Data Centre/Collaboration vendor products and services.
- Ability to express coherently and negotiate typical contract terms and conditions.
- Excellent analytical, verbal and written communication skills.
- Must have an intermediate level of Microsoft Excel skills and a working knowledge of finance/accounting.
Nice-to-haves:
- Experience in a matrix environment, such as a large, publicly-traded corporation.
- Ability to multi-task, prioritize and handle high pressure situations.
- Excellent interpersonal skills to work across functions and businesses.
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Opportunities to do challenging work.
#LI-POST
Job Skills
Business Appraisals, Business Process Design, Business Process Modeling, Configuration Management (CM), Implementation, Requirements Analysis, Workflow Analysis
Additional Job Details
Address:
RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City:
Toronto
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-09-03
Application Deadline:
2025-09-30
Note**:** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I****nclusion and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
About RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.
La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais
Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.